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ServiceNow vs LogMeIn Resolve

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Updated February 4, 2026

ServiceNow vs LogMeIn Resolve: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$100.00

per month

$29.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Project Management
4.67
IT Asset Management
4.63
Issue Auditing
4.57
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Screen Sharing
4.68
Secure Login
4.50
Real-Time Chat
4.44
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Integrations
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Workato
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IFTTT
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Pros / Cons
  • The ability to automate workflows, track incidents, and manage changes in a structured and auditable way really improves operational efficiency.
  • One annoying bug--or feature, not sure--is that as soon as you click the publish or update button on an article, it will redirect you away from the article page do you'll have to go search for it again--very annoying.
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  • As a basic RMM that doesn’t break the bank, Resolve works well. If you want or need more features, you may want a more robust option.
  • Logmein Resolve is good tool for quick remote access into a customer's PC but often the site will not load due to the links resolving to the EU.
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.3/ 5
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad