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Vonage Business Communications vs Calabrio ONE

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Updated December 20, 2025

Vonage Business Communications vs Calabrio ONE: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.99

per month

$295.00

one time

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
IVR
4.50
Voice Mail
4.47
Mobile Access
4.36
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Performance Management
4.95
Skills Tracking
4.90
Variable Workforce
4.88
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Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
SugarCRM
SugarCRM
Google Contacts
Google Contacts
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See All
Pros / Cons
  • Vonage has user user-friendly interface, as a softphone it checks all the boxes for functionality and reliability when needing to implement an app that as an offshore rep I can use for sales.
  • I do not like the fact that the Sms messaging is still having errors and not all of my messages are making it through to the contacts
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  • It allows us to create custom dashboards, reports, and visualizations to help our teams better understand their performance and data.
  • Calabrio does not do that so I have to set an alarm on my phone and when it goes off it interrupts my calls because I'm not going to change the volume from my morning alarms.
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Ease-of-Use
4.1/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
3.8/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
3.7/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad