8am MyCase vs LEAP: Which is best for you?

I'm happy with it. As a solo attorney having a CRM like MyCase keeps me organized, it keeps me on task, allows me to make notes and status update, text clients through the platform, and get e-signatures.

As we are based in Australia, if we need direction on something that we can not find the answer to via the online help facility, due to the time differences we have to rely on emails.

It’s a great product that makes day‑to‑day work much easier, and it effectively supports both private and legal aid matters, which is essential for managing our current caseload and billing.

Every other case management system that I'm aware of has what I'd call a "matter balance report" this report lets you see everything that you need to know in one place and in my view is absolutely essential for the smooth running of a law firm. Whilst we've been offered a report via Power BI, this is extremely complicated to use, doesn't reflect true office figures and is just not good enough.