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Nutshell vs Dynamics 365

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Updated February 25, 2026

Nutshell vs Dynamics 365: Which is best for you?

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1 million+ businesses helped
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Starting Price
$13.00

per month

$50.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
CRM
4.69
Search/Filter
4.68
Document Storage
4.67
See All
Dispatch Management
4.89
Knowledge Management
4.75
Consolidation/Roll-Up
4.67
See All
Integrations
QuickBooks Online
QuickBooks Online
Trello
Trello
Box
Box
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Microsoft Excel
Microsoft Excel
airSlate SignNow
airSlate SignNow
LinkedIn for Business
LinkedIn for Business
See All
Pros / Cons
  • It keeps your team organized, helps close more deals, and offers solid support. If you need enterprise-grade reporting or extreme customization, you might find it lacks a bit—but that’s a trade-off for its sleek, streamlined usability.
  • Because Nutshell is intentionally simple, it may not offer the depth of customization or advanced reporting found in larger enterprise CRMs.
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  • For salespeople, it removes a lot of the usual admin - meetings are quick to log, and the Microsoft 365 integration makes a real difference, allowing calls to be made directly from the platform while automatically capturing and recording meetings.
  • Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.
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Ease-of-Use
Highest performing feature
in the comparison
4.4/ 5
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.4/ 5
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
4.2/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad