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Nutshell vs Capsule

Updated February 2, 2026

Nutshell vs Capsule: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$13.00

per month

$21.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
CRM
4.68
Search/Filter
4.68
Document Storage
4.67
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Mobile Access
4.64
Task Management
4.60
Lead Management
4.51
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Integrations
QuickBooks Online
QuickBooks Online
Trello
Trello
Box
Box
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FreeAgent
FreeAgent
Jotform
Jotform
Kixie PowerCall
Kixie PowerCall
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Pros / Cons
  • It keeps your team organized, helps close more deals, and offers solid support. If you need enterprise-grade reporting or extreme customization, you might find it lacks a bit—but that’s a trade-off for its sleek, streamlined usability.
  • Because Nutshell is intentionally simple, it may not offer the depth of customization or advanced reporting found in larger enterprise CRMs.
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  • Capsule software allows to efficiently send email campings and track all campaign performance in real-time.
  • Less suited to companies managing recurring agreements eg subscriptions and memberships.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2022
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad