CRM Analytics vs Minitab: Which is best for you?

We are using Salesforce CRM analytics for our merchants to easily track their requests, complaints and services related issues, easily to access there previous records through his case id, easy to use after integration with our knowledge base

CRM Analytics is expensive for small and medium enterprises.

What I like most about Minitab is its unparalleled ability to make complex statistical analysis accessible and practical, even for non-statisticians.

Sometimes analysing large amounts of data, e.g. many variables, is not easily automated and requires a lot of steps to process and then run analyses in many separate tabs, which can be hard to track.