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Josh P.
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Jane vs Alleva: Which is best for you?
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Features
- Consistently incredible customer service. When I have a question about how to do something such as set-up an employees commission rate or process a refund, their email replies are thorough and even included embedded videos to help me see exactly what to do.
- We have had some problems with the virtual appointment features within the app, often finding that we are missing sound or video on one end or the other.
- Sometimes reports take a little longer to load than I’d like, but overall, it’s been a solid system that’s made our billing process much smoother.
- This can be frustrating when you have done most of a group note (with 10+ attendees) and the information gets lost.
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Recommendations
