1 million+ businesses helped. Get advice
Software Categories
Best Construction Categories
Best Facilities Management Categories
Best Human Resources Categories
Best Legal Management Categories
Best Manufacturing Categories
Best Medical Categories
Best Property Management Categories
Get 1-on-1 advice in 15 minutes. It's free.
Start Now
Josh P.
Advisor, 7 years
Get Free Advice
Updated December 14, 2025
Teamwork Desk vs Raiseaticket: Which is best for you?
Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$10.50
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Ticket Management
4.43
Real-Time Chat
4.25
Alerts/Escalation
4.24
See All
Ticket Management
4.84
Service Level Agreement (SLA) Management
4.72
Self Service Portal
4.61
See All
Integrations
See All
See All
Pros / Cons
- I recall that there was no frustration and everything was running smoothly while we were using the platform.
- Does not integrate with much other software that we use to enhance the customer experience.
Read more
- With raiseaticket, we were able to offer our customers a very seamless and easy to use ticketing system.
- It's only in english language and API are missing.
Read more
Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2023
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
