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Josh P.
Advisor, 7 years

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Updated February 5, 2026
Claritysoft CRM vs Dynamics 365: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$49.00
per month
$50.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Client Management
4.82
CRM
4.76
Contact Database
4.74
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Dispatch Management
4.89
Knowledge Management
4.75
Consolidation/Roll-Up
4.67
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Integrations
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Pros / Cons
- It brought much-needed organization to our client and prospect management, and we were able to implement a quoting process within the CRM that significantly reduced the time it takes us to generate and process quotes.
- The export and import system can be sometimes hard to work with. Because of this we prefer to do manual updates instead of uploading entire spreadsheets.
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- D365 with SAP CRM is a great tool as a sales platform to improve sales performance productivity with increased efficiency using copilot
- Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions.
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.1/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.1/ 5
Customer Support
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.2/ 5
Functionality
4.3/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2026
Advisor
Recommendations
Recommendations
79 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad