Loc8 2026: Benefits, Features & Pricing

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Wondering if Loc8 is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Loc8

3.7

(123)

Pricing

Starting at $10.00 per month

About Loc8

Loc8 is a cloud-based platform that allows users to create and send quotes, manage their jobs and their teams and gain financial insights about their operations. With Xero and QuickBooks integrations, all invoices can be created, managed and generated straight from mobile. With Loc8 users can also take credit card payments directly in the field and record cash payments.

Loc8 also enables users to automatically generate task-based work orders for assets based on location and required maintenance frequency. Users can also create condition and event-based rules to automate their operations. They can automatically notify someone when an asset fails or set an asset to inactive when a parameter is updated.

Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size.

Loc8 Screenshots

Loc8 Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Professional

$10.00

flat rate, per month

Plan includes:

Basic Add-Ons
Configurable Document Templates
Customer Notifications
Etc
Task and Inventory Library
Work Request Inbox

Enterprise

Pricing available upon request

Plan includes:

Developer Tools
Enterprise Access Control Options
Extended Addons
Service Delivery Manager
Support and Delivery Services. It Includes Account Manager
The Plan Gives Access to Enterprise-Level Business
Ticketed Support

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Loc8 Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Loc8
Accounting Integration
Activity Dashboard
Activity Tracking
API
Asset Tracking
Audit Trail
Automatic Backup
Barcode/Ticket Scanning
Barcoding/RFID
Calibration Management
Checklists
Compliance Management
Contract/License Management
CRM
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Management
Document Storage
Drag & Drop
Employee Management
Equipment Maintenance
Equipment Tracking
Estimating
File Storage
For Commercial and/or Industrial Electrical Contractors
Historical Reporting
Inspection Management
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Location Tracking
Maintenance Scheduling
Mobile Signature Capture
Monitoring
Multi-Location
Payment Collection in the Field
Predictive Maintenance
Preventive Maintenance
QuickBooks Integration
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Time & Expense Tracking
Time Tracking
Vendor Management
Workflow Management
Work Order Management

Loc8 Integrations

Zapier

Google Calendar

QuickBooks Online Advanced

Xero

Dynamics 365

MYOB Business

See all 12 integrations

Loc8 User Reviews

Overall Rating

3.7

Ratings Breakdown

21%

42%

27%

Secondary Ratings

Ease of Use

3.6

Value for money

3.6

Customer support

3.8

Functionality

3.6

Verified

Reviewer

Consumer Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

LOC8 Review

Overall, yes I liked it if it was free, but having to pay for it made me feel like it’s more of a hassle when compared to other easier softwares.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Previously 3

Functionality

Previously 3

Pros:

I actually love that the customer can accept or deny my estimate sent to them by email. I also like that it turns your accepted estimates into jobs!

Cons:

I don’t like that on some occasions my customers reported having to get a LOC8 app of some sort just to open my estimates. It may have been my having a setting on or something but that leads me to another point of the software not being as user friendly as I’d like. I wish there was some tutorial for how it’s supposed to work.

Corwin D.

Verified reviewer

Consumer Goods

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed October 2018

Straight Forward and User Friendly

It's so simple to use that I can refer associates and colleagues to open jobs, they can do the job and I get a finders fee. I don't even have to touch the job technically, I can get paid.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

During the start-up period of my business, I went through the trial periods of several task management and technical dispatch programs. Jobber, Housecall, Thumbtack and then Loc8. While Jobber and Housecall are over complicated with hidden fees attached everywhere, I found Loc8 to be very intuitive and very affordable in the long run and the trial is completely free. All of those programs require you to modify and manually tweak the settings at some point so the easier a program like Loc8 is to use, the more time you can dedicate to developing your business and getting projects done.

Cons:

Being entirely cloud based can have it's downsides in the field when connectivity is spotty.

Vendor Response

Hi Corwin, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team

Replied October 2018

Alan S.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed October 2016

Loc8 v3 - some good features, but execution could be better

I've used Loc8 v3 for over 4 years and implemented it into the company I currently work for. Please note; I've not tried Loc8 v4 so I'm not sure how many issues have now been addressed and new features added. Firstly, it depends what you want out of a system and want suits your company. If you're looking to just log engineering time against work orders and schedule works, then Loc8 has pretty good features in this area. However, if you're looking to accurately control and report on SLAs for HelpDesk tickets, then there are multiple weaknesses that will cause you to struggle unless your teams happen to update everything in real time 24/7. Pros: - Extensive asset management - Detailed field service reporting (normal / overtime hours, travel time and distance) - Large selection of columns to customize views - Strong task / sub-task customization (e.g. checkboxes etc.) Cons: - Not very user friendly - can be time consuming completing basic tasks, especially when system is slow - Not possible to assign normal working week / hours (other than normal / overtime hours, but this purely works out cost not SLA) - Not able to report on SLA clock stopped duration or retrospectively update HelpDesk tickets - Different mobile version for engineers that is far less detailed and functions differently. Regular problems with syncing and engineers losing data (e.g. field service reports) - Despite having decent task / sub-task configuration, it's not possible to print a completed work order to show ticked checkboxes for example, only blank versions to for handwritten. Same goes for signatures. - Exports are limited to 5000 rows of data - makes it either impossible or extremely time consuming to conduct decent reporting - Pricing model based on license per user and is not particularly cheap. There are better models out there such as cost based on end user domains so everyone in a whole company can have access under one license - Customer support in UK when Loc8 UK existed was pretty strong (very good community page), but this has since been disbanded and simplest requests required extensive chasing - Customer Portal lacks customization to fully lock down potential sensitive information such as internal email correspondence. No support for end users either. Overall, despite there being some good features, many of them are either poorly thought out / executed or lack the backing of additional features to make the most out of them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Vendor Response

REVIEW RELATED TO 2015 LOC8 SYSTEM | New 2017 version available! Hi Allan, Thank you for taking the time to write a review about our software! We understand your frustration regarding certain aspects of our platform and we couldn't agree more with some of the points you raise. As you know, we have been working hard to develop an advanced version of our platform in order to thwart these issues that you and other customers have faced using the previous version of our software. We encourage you to take advantage of the 14-day free trial so you can take note of the significant improvements. Our support team will get in touch with you and they will do their very best to optimise your Loc8 experience! Even though you have experienced some inconveniences using our system in the past, we can assure you that customer service is at the epicentre of our business strategy! Sincerely, The Loc8 Team

Replied November 2017

Greg B.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2018

Loc8 Free version for Field Operations

I have just started using this product but so far the experience has been all positive

Ratings Breakdown

Ease of use

Functionality

Pros:

Of course being a free service for someone who doesn't need all the bells and whistles is a great benefit but beyond that the program and app works great and feels like a well supported software rather than a free version that is just there to bait the hook.

Cons:

been hard to enter Geo Codes when there is no address for a construction site. I haven't delved too much into this as it does't come up a lot.

Vendor Response

Hi Greg, Thank you for your review and we appreciate the kind comments. If you ever need anything, please do not hesitate to contact us. Thank you, The Loc8 team.

Replied October 2018

Lois G.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed July 2018

Excellent for tracking records for a smaller business.

Ability to track our jobs and material.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to download documents. Ease of access for other users to track your information. Professional quality. Easy to print documents. Holds large files.

Cons:

Would like an easier way to search jobs. Multiple search tools. Times out quickly have to sign in again. Will freeze frequently.

Vendor Response

Hi Lois, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to know that you are satisfied with our product! Customer experience/satisfaction is at the epicentre of our business strategy! Best regards, The Loc8 Team

Replied July 2018

Aimee C.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for free trial

Review source

Reviewed August 2018

Too expensive

I did a 14 day free trial for what was advertised as a month service. After I spent 20 hours entering data I seen my updated cost of a month.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very orgaized way to keep track of clients and employees

Cons:

Deceptive costs... and i wasted 20 hours entering data

Vendor Response

Hi Aimee, Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback! You should not be getting charged since you are using the free version of our software. One of our Support Team members is going to contact you shortly! Best regards, The Loc8 Team

Replied August 2018

Scott H.

Verified reviewer

Transportation/ Trucking/ Railroad

Self-Employed

Used daily for free trial

Review source

Reviewed September 2018

Solid

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility is solid. It can be used for multiple industries.

Cons:

Price. Would love to see more value for the price.

Vendor Response

Hi Scott, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team

Replied September 2018

Kenton R.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for less than 6 months

Review source

Reviewed September 2018

What we like about Loc8

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity of the user interface that allows you to navigate through it easily. The ability to setup up items for yourself and your team easily The ability to customize the jobs options and work orders

Cons:

The app is kinda large. We had lagging issues on some devices

Vendor Response

Hi Kenton, Thank you very much for taking the time to write such positive review about our software, we greatly appreciate and value your feedback! We are pleased to know that you are satisfied with your Loc8 experience as we are continuously working on ways to improve our platform to make it always more intuitive and effective. Best regards, The Loc8 Team

Replied September 2018

Roger C.

Verified reviewer

Security and Investigations

2-10 employees

Used weekly for free trial

Review source

Reviewed October 2018

Loc8

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Like how it feel and the use in ios, its verry intuitive

Cons:

Need to develop a way for users to automate settings

Vendor Response

Hi Roger, Thank you very much for taking the time to write a review about our software, we greatly appreciate and value your feedback! We are continuously working on all aspects of our apps, user interface included, to provide a good and seamless user experience. If you ever need assistance with your Loc8 system, please don't hesitate to get in touch with us, one of our Support Team members will be happy to help! Best regards, The Loc8 Team

Replied October 2018

Chris L.

Verified reviewer

Used weekly for less than 6 months

Review source

Reviewed July 2018

IT just works

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am able to track my workorders of all my techs and me so i can bill right and fast as well i love how simple the site is

Cons:

Some times the app will not save what you have done this causes me to lose all the needed info to bill

Vendor Response

Hi Chris, Thank you very much for taking the time to write a review about our software, we appreciate and value your feedback. We are glad to hear that you are satisfied with your Loc8 experience! Do let us know if you need assistance with anything! Best regards, The Loc8 Team

Replied July 2018

Showing 1 - 10 of 123 Reviews

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