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SupplyPro

SupplyPro 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SupplyPro
SupplyPro
4.1
(24)

Pricing

Starting at $1.00 per month

About SupplyPro

SupplyPro is the digital backbone of residential construction in North America connecting 17,000+ Suppliers with 90% of national Builders and hundreds of regional Builders managing over 330,000 homes in 2022. This intuitive platform for Suppliers and Builders works in tandem with Hyphen’s BuildPro to facilitate real-time communication to manage and track jobs, orders and schedules. With consolidated job information for Builder clients in one portal, Suppliers gain instant savings through reduced administrative costs and construction timelines, and the ability to forecast material and labor needs in advance.

Learn more about SupplyPro at www.hyphensolutions.com/info/products/supplypro/ and visit www.hyphensolutions.com to explore Hyphen's software solutions for the residential construction industry.

SupplyPro Screenshots

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SupplyPro Pricing and Plans

Starting price: $1.00 per month
Free Trial
Free Version

Basic

$1.00

per month

No plan information available

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    SupplyPro Features

    • Popular features found in Construction Management
      Budget Tracking
      Contract/License Management
      Contractor Management
      Equipment Tracking
      Estimating
      Inventory Management
      Mobile Access
      Reporting & Statistics
      Subcontractor Management
      Task Management
      Timesheet Management
    • More features of SupplyPro
      Accounting
      Accounting Integration
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      Audit Trail
      Bid Management
      Change Order Management
      Communication Management
      CRM
      Document Management
      For Residential
      Job Costing
      Job Management
      Multiple Projects
      Project Management
      Project Tracking
      Purchase Order Management
      Quotes/Estimates
      Real-Time Data
      Real-Time Updates
      Scheduling
      Status Tracking
      Supplier Management
      Task Scheduling
      Warranty Tracking
      Workflow Management
      Work Order Management

    SupplyPro User Reviews

    Overall Rating

    4.1

    Ratings Breakdown

    5

    46%

    4

    29%

    3

    17%

    2

    8%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.1

    Value for money

    3.2

    Customer support

    4.3

    Functionality

    3.9

    VR

    Verified
    Reviewer

    Construction

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Ease of Use and Good Functionality

    3

    The communication capability has been a game changer for me personally. I step into this role a few months ago it was apparent that it was not being communicate timely when POs and EPOs used and there was a lot of POs and EPOs being used for multiple tasks. The Suppliers order number feature as well as the Notes feature have been instrumental in combating that issue.

    Ratings Breakdown

    5
    Ease of use
    3
    Functionality
    icon
    Pros:
    My favorite feature is the notation feature. For the accounting side of the house, it is important to be able to communicate with builders about POs and EPOS that are no longer available. In the past, our department has had problems with Builders attempting to re-use POs and EPOs that were used in the past for payment on other work. Also, this allows our department to better track when POs and EPOs are used for work other than what is listed on the PO. For example, using the PO for Lot 1's clean to pay for Lot 2's clean. This also gives me a way to better communicate with the scheduling team so they can see the exact information that the super was told about the PO or EPO in question.
    Cons:
    I think there should be an option for Suppliers to send EPOs to the builders for approval instead of the builder always having to initiate this process. For our trade specifically, an EPO is truly something extra that the builder is requesting us to complete. It would streamline the accounting process if as suppliers we could start this process then we are not waiting as long for payment to be released. In our case, EPOs are not created timely by the super or not created at all. It would be helpful in those cases if we could help the process along instead of just sending an email to remind the builder.

    Vendor Response

    Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Hyphen Solutions Marketing

    Replied March 2019

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    BH

    Barb H.

    Verified reviewer

    Construction

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Payment and completed task issues

    4

    I have been with Hyphen for 12yrs and love it

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    very easy to schedule, very easy to find houses and tasks related to house. and schedule out.
    Cons:
    Right now there has been an update that took away a good quality in billing that was very helpful before....we used to be able to look at an address and see an EPO and see that it had been paid under the history tab but now it doesn't show that on Supplypro side...it shows it still outstanding but on Buildpro side it shows paid and gives the history of the check as well as regular tasks...not sure what changed but we try to follow up on tasks and their payment and it doesn't show complete all the time on the supplypro side and we call the builder and they have to show us screen shots of the payment either coming or that it has already come.

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    SA

    Stephanie A.

    Verified reviewer

    Construction

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Great Product

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Hyphen is by far the best software product on the market for home building/construction for scheduling. The scheduling aspect of the software is awesome. Easy to learn and love that you can see the job history and write notes.
    Cons:
    Do not like how the billing is determined. You get charged for every p.o. in Hyphen even if the p.o.'s are wrong or zeroed out or even get charged if we are not doing any product. We have issues with the builders dollar amounts and p.o.'s get added in so we get charged for every single p.o. and there could be a lot of separate p.o.'s for each house. This really adds up over time. SO the more p.o.'s you have the more you get billed. Should be billed per house NOT per p.o.

    Read More

    NH

    Nikki H.

    Verified reviewer

    Construction

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2019

    Helps Keeps Things Organized

    5

    Allows you to keep most things you need to know for a job in one place.

    Ratings Breakdown

    5
    Ease of use
    Previously 4
    5
    Functionality
    Previously 4
    icon
    Pros:
    Easy to get started and includes many features that help keep jobs organized. Email reminders help us stay on track.
    Cons:
    Would like to see a way to add notes to a job instead of a task. Some other features could be done better or streamlined but overall the system works as intended.

    Read More

    RB

    Robert B.

    Verified reviewer

    Wholesale

    5001-10000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed March 2019

    User management

    4

    Overall the benefits outweigh the management hassle. I am looking forward to integration with our order entry system.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    PO delivery works great. Good for communicating with builders. Simplifies collections.
    Cons:
    We have a large user base and large numbers of customers using supply pro. User and customer management does not scale well. When customers merge, I end up with dead accounts that will not go away. It can be cumbersome to manage users as they change accounts and/or quit using the system.

    Vendor Response

    Robert, Thank you for your feedback! We love hearing from our current users as we strive to continue to enhance our products! Please feel free to reach out to us directly of ways we can improve our products at marketing@hyphensolutions.com - The Hyphen Team

    Replied March 2019

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    DM

    Daniel M.

    Verified reviewer

    Used daily for less than 2 years

    Review source

    Reviewed June 2018

    Overly cumbersome, too much information, UI is not friendly.

    2

    Ratings Breakdown

    1
    Ease of use
    2
    Value for money
    1
    Customer support
    2
    Functionality
    icon
    Pros:
    I can submit my invoices without mailing. It saves me a stamp and paper. I like getting the emails when a PO is approved.
    Cons:
    First you have to go into EACH PO to update information. You should have the option to make mass updates from the main page. Going into each one is time consuming. The 24 hour delay to enter invoice info is pointless. In many cases my work has been done for AT LEAST a week. I have to pull teeth to get the PO and then when I get it, I have to go back in and submit a second time. I also don't like how you can't see which invoices have been submitted and which have not without going into each one. I called customer support and told him my logic of the work flow process it should follow. Instead he cut me off, was extremely condescending and took time to explain the "work around" to make the software work the right way. Why don't you just make it work the right way in the first place? The cost is too much for what it does. It might save me a stamp and paper but realistically, the time added is not likely worth it. I also would like to be able to see what is not currently available for me to invoice from the main page. The only way I can see this now is to click into each invoice which is again, time consuming.

    Vendor Response

    Mr. Moore, Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Reme Miah Assistant Director of Marketing

    Replied July 2018

    Read More

    VR

    Verified
    Reviewer

    Construction

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Subcontractors - Another Software to Maintain in Addition to Your Own

    3

    The benefits we have realized are that we have access to start documents and purchase orders for a good number of our Builders in one centralized location, for a fee.

    Ratings Breakdown

    3
    Ease of use
    1
    Value for money
    5
    Customer support
    2
    Functionality
    icon
    Pros:
    I like that most times I can find POs that we are looking for. I may have to search in more than one location to find them, but usually can find them.
    Cons:
    I least like the fact that we are asked to maintain/update our job schedules on this website for Builders in addition to our own internal software. I also don't like the add-ons Supplypro has allowed for Builders that bypass notifications from being emailed out that a change has been uploaded. Subcontractors must check every open job every day for the duration of the job (which can be up to a year in length) to check for changes when Builders are allowed to bypass the New Documents uploaded process. And lastly, that we must sign up for a Hyphen account so that we can get billed by Hyphen for every PO a Builder issues to us.

    Vendor Response

    Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Hyphen Solutions Marketing

    Replied March 2019

    Read More

    JD

    John D.

    Verified reviewer

    Construction

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Supply Pro scheduling review

    2

    I'd say that the business problem that we are solving with this is a good band of communication with our builder customers and what their schedules are. In that regard, I think it is good. We need some assistance in how to use it better to coincide with our internal systems.

    Ratings Breakdown

    2
    Ease of use
    1
    Functionality
    icon
    Pros:
    The fact that many of our customers are using it is a big positive.
    Cons:
    According to my users, it doesn't have much functionality with regard to downloading information from the site into a spreadsheet or document of some kind that will then allow us to sort the information the way that we want it. This could also be a byproduct of us not knowing best practice on how to use the program as well.

    Vendor Response

    John, Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. Please contact our Support team at your earliest convenience and we will be more than happy to review which reports can be exported into a spreadsheet. Thank you! Kind regards, Reme Miah Assistant Director of Marketing

    Replied March 2019

    Read More

    SA

    Shami A.

    Construction

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2018

    I find the UI clunky & unintuitive. The functionalities are mediocre at best.

    3

    The benefit we have in using this software is the ability to receive, makes notes, & mark complete the purchase orders we receive from our clients.

    Ratings Breakdown

    3
    Ease of use
    2
    Value for money
    2
    Customer support
    2
    Functionality
    icon
    Pros:
    I like best the ability to receive purchase orders from clients online, without rummaging through emails to find them. I like that I can update the purchase orders with my notes & also send notes to whoever is on the other end.
    Cons:
    I find the least attractive things about the software to be the rudimentary UI, lackluster functionality, & lack of value in its pricing.

    Vendor Response

    Ms. Aiwase, Thank you for your feedback. I apologize for the inconvenience you have experienced within SupplyPro. We strive to continually improve our products as we are committed to providing you the best tools. I have contacted our Support team and someone should reach out to you soon to further assist you. Kind regards, Hyphen Solutions Marketing

    Replied July 2018

    Read More

    VR

    Verified
    Reviewer

    Construction

    501-1000 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2019

    Suppy Pro ease

    5

    prevents us from billing before the work is completed which in turns with prompt payments.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    clear precise information that you can sort many different ways. You can also use the note field to communicate back and forth.
    Cons:
    you can't print more than one builder completion notice at a time.

    Read More

    Showing 1 - 10 of 24 Reviews

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