OmTrak 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OmTrak

4.2

(117)

Pricing

Starting at $1,000.00 one time

About OmTrak

OmTrak gives Owners, Developers, Architects, Engineers and Contractors the power to collaborate. OmTrak has easy to use tools for everyone in the construction team. Allowing users to collaborate and manage construction information throughout all stages. Each project has unlimited users with access levels set by managers. Users can access OmTrak via the web or mobile App. Teams will reach a new level of efficiency, whilst producing quality building information. Experience reduced closeout delays and a smooth transition to facility management.

OmTrak Screenshots

OmTrak Pricing and Plans

Starting price: $1,000.00 one time

Free Trial

Free Version

Basic

$1,000.00

per user, one time

No plan information available

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OmTrak Features

Popular features found in Construction Management
Budget Tracking
Contract/License Management
Contractor Management
Equipment Tracking
Estimating
Inventory Management
Mobile Access
Reporting & Statistics
Subcontractor Management
Task Management
Timesheet Management
More features of OmTrak
Access Controls/Permissions
Approval Process Control
Asset Tracking
Audit Trail
Barcode/Ticket Scanning
Barcoding/RFID
Bid Management
Collaboration Tools
Commercial
Commercial Properties
Cost Estimating
Document Management
Document Storage
Equipment Management
Facility Scheduling
Fixed Asset Management
For AEC Industry
For Schools
Incident Management
Incident Reporting
Inspection Management
Job Costing
Job Management
Maintenance Management
Maintenance Scheduling
Offline Access
Permit Management
Predictive Maintenance
Preventive Maintenance
Projections
Project Management
Project Tracking
Proposal Management
Reporting/Analytics
Rescheduling
Residential Properties
RFI & Submittals
Scheduling
Service History
Status Tracking
Subcontractor Monitoring
Technician Management
Work Order Management

OmTrak Integrations

SAP Business One

OmTrak User Reviews

Overall Rating

4.2

Ratings Breakdown

39%

43%

16%

Secondary Ratings

Ease of Use

3.9

Value for money

3.9

Customer support

4.3

Functionality

3.9

Deepu N.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 12 months

Reviewed October 2019

Omtrak for Construction Closeout

Very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easiness in use and user friendly. Unique Assets schedule that can be build under parent child relationship. Access to all concerned parties makes the documentation easy. Very fast servers for accessing and retrieving data.

Cons:

Personally all features and well kept benefiting one way or other.

Wendy T.

Verified reviewer

Construction

501-1000 employees

Used daily for more than 2 years

Reviewed August 2019

it is very clear instruction and easy to use

it is very good for documentation purpose. it makes job a lot easier and faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the set up (easy to follow) and functional well,

Cons:

you can't change when you make mistake, and have to contract WebFM people to unlock before make changes.

Reasons for choosing OmTrak

initially adopted this programme due to one of our client's requirement, but personally I quite like it as you more you use it, the better I enjoyed using it.

Vendor Response

Hi Wendy, Thanks for the great review. We are in the process of getting feedback from our users to make improvements to the software. I will let our IT team know that you would like some flexibility with correcting mistakes. Thanks again and let us know if we can help you with anything else. Kind regards Hayley OMTrak Support

Replied September 2019

Mike D.

Verified reviewer

Design

10000+ employees

Used daily for less than 2 years

Reviewed August 2019

NZ Review

Ratings Breakdown

Ease of use

Functionality

Pros:

I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Cons:

Some terminology (e.g. the use of the term 'manuals' in project design stages) is inconsistent with common industry practice in NZ. The indexing/scheduling arrangement of correspondence is not very intuitive to me Lacks document format options and features I work on multiple projects, often with different management systems. It is challenging to effectively switch between them. I find Omtrak to be less intuitive than Aconex which I use more frequently.

Reasons for switching to OmTrak

I work on various different projects where I am required to utilise the established management systems, including Omtrak in one case

Vendor Response

Hi Mike, Thanks so much for leaving us a review. We really value your feedback. OmTrak's true benefits are apparent to the owners at the time of handover, when thorough and compliant Operations & Maintenance Manuals and Design Reports are required. This is where OmTrak shine's and owners can really see the value in the software with the quality of the information and digital format. Sometimes this part of the process is difficult for contractors working on the project to appreciate - particularly as they are the users of the system and doing the work - it can seem pedantic. However, it is of high value to the owner in the running of the facility. We would love to get more of your input. Ryan Chappell our New Zealand BDM would love to talk to you more about this. Please feel free to contact him directly on r.chappell@webfm.net . We have sent your feedback to the IT team to consider when they do their next update. Thanks again for the review. Kind regards OmTrak Support

Replied August 2019

Aaron S.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed June 2019

Construction Review

Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Cons:

Some items / descriptions in drop down boxes are not relevant to the project you are working on.

Reasons for choosing OmTrak

Client had chosen Omtrak to use for all its projects.

Verified

Reviewer

Construction

1001-5000 employees

Used weekly for more than 2 years

Reviewed August 2019

Omtrak for Defence Projects

This platform was mandated in our client contract. It would help those that are not very familiar with the Defence completion process. I would suggest when engaging Omtrak, get them to be responsible for adding in all the assets and asset information required for Defence. That process along took allot of work and Omtrak originally offered that as a service to us, although it wasn't stipulated in the contract agreement. Our project contact from Omtrak changed a number of times over the 2 year project period and the level of support varied from individual to individual.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface is very intuitive and does not take allot of training. Phone and email support is normally very responsive, although your level of support at project level can vary depending on who is assigned against your project.

Cons:

1. Every time you login, you have to press "I'm not a robot", every single time, this gets very annoying and when you look at other platforms that still meet compliance requirements, this is only done on rare occasion. 2. Reporting ability does not allow for flexibility. You'll find yourself using "Content & Status Summary" and creating your own dashboards in Excel. 3. No ability to create dashboards with multiple reporting graphs. 4. You can only apply one filter at a time against a report. 5. In work list, display does not show the location the works were signed against (which it does for example in maintenance schedules view), this created allot of heartache for us when using this for maintenance. 6. When you export to PDF, there is no opportunity to customize the title of the exported PDF. 7. There is limited ability to copy and paste asset attributes to save time. 8. Can not "copy and paste" folders from one project to another. Can not "Copy and Paste" more than one section within an folder at one time. This is a big draw back if you have projects and buildings that are identical. 9. When you export a section, any attachments are not downloaded within the PDF, they require web access to Omtrak. This is a drawback if you want to send a stakeholder a section. The only times the documents are included is when Omtrak burn the hard disks at the very end. 10. Understanding the error reports within Omtrak can be confusing. 11. You are limited to only a 3 step review

Cameron L.

Verified reviewer

Construction

201-500 employees

Used daily for less than 2 years

Reviewed August 2019

OmTrak Review

The idea of the software works is good. However the program needs a complete redesign to make it more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One stop shop for Operation and Maintenance manuals. Takes the pressure off contractors to organise OMMs for Defence regarding GEMS etc

Cons:

The program is very clicky. The program doesnt give you enough features or functionality. There are times where ill be in a section and the pop up text box will pop up on my screen but there will be no scroll bar. Basic text editing is needed. Having the ability to resize text boxes is needed. Let project admins add users. Simple task and will take pressure off WebFM Asset section so clunky and clicky. Not very user friendly. Needs to be compatible with multiple resolution/screen sizes. Remove the pop up text boxes all together and have a drip down system. When you click on something - it opens a section on the same screen - with all functions still accessible. Not a pop up text box where you can only do one thing and one thing only.

Reasons for choosing OmTrak

OmTrak was specified in the contract

Vendor Response

Hi Cameron, Thanks for your review. Our IT Team is upgrading the UI in the next 3 months. Your feedback has been sent to the Developers to assist in the UI upgrades. We look forward to showing you when it is complete. Kind regards, OmTrak Support

Replied August 2019

Barrie G.

Verified reviewer

Architecture & Planning

2-10 employees

Used other for more than 2 years

Reviewed August 2019

Landscape maintenance manuals

Our only involvement is reviewing operational manuals submitted at Practical Completion of landscape projects. The manuals are submitted by builders, landscape contractors or irrigation contractors for approval. These are often incomplete and it is frustrating to get responses from contractors when portions of manuals are rejected.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing. Note that we don't choose to use OmTrak - the choice is made by builders that we work with.

Cons:

We are currently administering a landscape contract with a 12 month maintenance period after Practical Completion. We are sent a monthly OmTrak submission even when there have been no changes made. The program is not easy to navigate for an occasional user.

Vendor Response

Hi Barrie, Thanks for writing a review. We are constantly trying to improve our software and make it easier for contractors to navigate the user interface - so we appreciate your feedback. It would be a great help if you could tell us what would make the UI easier to navigate so that we can use your feedback for improvements. We already have a mobile app for onsite access and training opportunities with our Business Managers. In relation to your frustrations with the other parties using the software, there has been a lot of industry talk around compliance and stricter rules for Builders managing their O&M Manuals and Building Information. I dare say that stricter compliance will mean contractors need to be on the ball when it comes to submitting complete and accurate operations manuals. Understanding and following the process to meet industry guidelines will increase responsiveness in this matter. Thanks again Barrie Kind regards, OmTrak Customer Service Team

Replied August 2019

Darren T.

Verified reviewer

Construction

10000+ employees

Used daily for more than 2 years

Reviewed October 2019

Omtrak review

In my role as Building Services Manager and working very closely with the trades and suppliers, the Omtrak system provides the perfect platform to assist in the format, upload, capture of the required certifications, as constructed documentation and asset data. Combine this with the multi level review process for makes for an more controlled and managed review process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Structured and informative layout that provides the framework for our supply and trade partners on the project to upload the drawings, data sheets, maintenance requirements and capture the asset data. Review and reporting process is simple and managed allowing client visibility and review throughout the process. Once captured and approved, the data can be presented in a soft copy O+M or ported across to the FM platform or other FM data system.

Cons:

Once you have used the Omtrak platform on a number of projects, returning to a project with 'paper hard copy manuals' makes you wonder why you did not use the product.

Verified

Reviewer

Primary/ Secondary Education

201-500 employees

Used daily for less than 2 years

Reviewed August 2019

Document Control

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive software, easy to work with when properly set up. Efficient system of notification and reminders for items that require action Useful analytical capabilities, with various review processes Great support team Online viewer works good and very useful Effective Defect Management tools

Cons:

Can be confusing if complex systems not set up properly and main users not properly trained. Needs close monitoring

Verified

Reviewer

Construction

11-50 employees

Used other for less than 2 years

Reviewed August 2019

Does what out says