WorkPal 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

WorkPal

4.7

(64)

Pricing

Starting at £25.00 per month

About WorkPal

WorkPal is a cloud-based mobile workforce management system that assists businesses with processing quotes, assigning jobs and managing field operatives in real-time, through invoicing. With many features that can be tailored to your business workflow, we ensure the software suits your business.

WorkPal Screenshots

WorkPal Pricing and Plans

Starting price: £25.00 per month

Free Trial

Free Version

Basic

£25.00

per user, per month

No plan information available

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WorkPal Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of WorkPal
Accounting Integration
Activity Tracking
API
Asset Tracking
Contract/License Management
Customer Database
Customer History
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Dispatch Management
Document Storage
Drag & Drop
File Storage
Historical Reporting
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Location Tracking
Maintenance Scheduling
Mobile App
Mobile Signature Capture
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting & Statistics
Scheduling
Status Tracking
Task Scheduling
Third-Party Integrations
Workflow Management
Workforce Management
Work Order Management

WorkPal Integrations

Sage CRM

QuickBooks Online Advanced

Xero

WorkPal User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

25%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.4

Jordan L.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Reviewed November 2022

Paperless, Quick and Efficient

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

A few years down the line we will have our full service and works history documented and stored to refer to without having a large amount of physical paper stored in our office taking up space and being hard to navigate. New staff will need less instruction on finding these and reports arrive instantly.

Cons:

Could possibly be more easily customisable in what you provide to the customer.

Reasons for choosing WorkPal

Workpal was referred to us by our phone providers, upon the initial demonstrations the WP staff were very helpful through the process and the price was reasonable.

Steve E.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Amazing Platform

We've been using the Workpal system and app, and once it's configured to suit your specific needs, it's incredibly straightforward and user-friendly. Having worked with various systems over the years, I can honestly say that Workpal is one of the easiest to navigate. [sensitive content hidden] and his team have been fantastic — always supportive throughout the setup process, and [sensitive content hidden] is quick to respond to any ad hoc queries we’ve had. If you're considering Workpal, I’d highly recommend setting aside time for proper team training and being clear on what you want the system to deliver. The feedback from our clients has been very positive, especially around the reporting features — reports can be generated quickly and look professional. Our engineers also value how easily they can access their weekly schedules and add ad hoc jobs, helping them work more efficiently day to day. A great system backed by a great team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to navigate round the system with a good customer service team if needed. The team are always checking in to see if they can help

Cons:

Not a lot of issues if im honest, not something that would turn me away. just a quicker response on new ideas put forward for possible changes. but that is being really picky

Reasons for choosing WorkPal

customer care from [sensitive content hidden] and his team. 100% recommend [sensitive content hidden] to help with any onboarding

Sheila M.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Workpal review

Very resposive to any help required. Anything that was required they were available for teams calls ,emails etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy to use when shown how, [sensitive content hidden] their customer success manager , was fantastic and very responsive

Cons:

Theres a lot to know about the form building , to get forms right. I cant see android or tablet form on the pc . So if i designed a form in form builder , i cant test the toggles etc.. id have to log into app and assign a job to myself ,to test form i designed properly. To see it from engineers perspective.

Reasons for choosing WorkPal

Tied to a 5 year contact . Company thought was 3 year contract . Only reason looked at field motion was for a crm system

Ed C.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed October 2025

WorkPal for gritting

I’ve been very pleased with WorkPal and would recommend it. Compared to other apps I’ve used it quick and easy and very adaptable to suit your requirements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Even for someone like me who isn’t very tech savvy I find it easy to use. The clients like the job report that they receive and a big plus is that even if you are in an area where signal is poor WorkPal will still operate perfectly and save all the info to complete the job once it has signal. I’ve dealt with [sensitive content hidden] who has been very patient and understanding when it comes to my limitations with tech and any problems or issues have been quickly resolved, even retrieving data which I thought had been lost. WorkPal is a definite upgrade on any job app I’ve used before. Would highly recommend it.

Cons:

The only little annoyance is that you can’t change the log in password for each operators. The passwords are like a WiFi code.

Reasons for choosing WorkPal

It was recommended to be by someone in the industry

David P.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

Great service from day 1

[sensitive content hidden] has been of great help since day one. From initially showing me how the software works to technical help throughout and resolving any queries I have had.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

App is clean and functional to use. Desktop hub keeps everything well organised. Customer support is second to none.

Cons:

None so far, the software is doing everything I need it to to keep our job records organised, teams in the loop and safety records up to date.

Reasons for choosing WorkPal

Ran this past colleagues who have used other systems like field motion and they said they’re a bit glitchy

Reasons for switching to WorkPal

To enable staff to create risk assessments on the job and provide accurate service detail

Melanie F.

Verified reviewer

Construction

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

System use

10/10 star service happy with everything

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Staff were friendly and helpful and in depth with training

Cons:

not an option as yet for adding material invoices

Reasons for switching to WorkPal

new company transition and needed something more simple

Ross G.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Industry leading Field management system

Overall experience with WorkPal has been amazing since we started and long may it continue, excellent support team and the best system on the market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With our work heavily concentrated inside London, it is crucial to provide our engineers with the most efficient routes to get them from job to job to avoid stand still traffic and stay on course to hit client provided SLA'sHaving instant access to sleekly designed job report cards we can provide all of our clients with precise, real time updates which has improved our already strong customer satisfaction scores

Cons:

Intergration with WAZE navigation would be useful as some of our engineers choose to use this satnav system

Reasons for choosing WorkPal

Work pal presentation, delivery of work flow jut worked so well for me, the team were friendly and precise with their information. The system is brilliant and has reinvented our business

Reasons for switching to WorkPal

The two businesses could not find any synergy and it was not working for us.

Kevin C.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for less than 2 years

Reviewed July 2021

Great software for asset management

Workpal have been great. They have been following up with us to make sure we are happy. They are offering options to help with any issues we have. I regularly get a call or email to see how everything is going.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Workpal can fit their software to suit you. They can turn on and off features to keep Workpal as simple and straightforward as you need it. They can make the forms to suit you and their form controls are very good. Their developers are very obliging and very inventive at setting uo the system to suit what you need

Cons:

We couldn't have a test run with the software before setting up everything. If potential users could trial the software with basic forms I think it would make implentation much easier and give clients a better insight into what to expect.

Reasons for choosing WorkPal

We initially signed up for emaint and they had promised us features that they could not deliver. We had to pull the plug half way through implementation.

Reasons for switching to WorkPal

Workpal had asset management and imanage didn't. Workpal was a superior set up.

Susan P.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Suggested changes for easy of customer use functionality

Overall quite positive once the correct people got involved. It is still light years behibd some of the other software providers especially when it comes to ease of reporting and confidence in the data and also there are some issues with the front end in terms of the data views that need rectifying. A dashboard is also necessary and not available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features and suggested ease of reporting was a key feature when deciding to purchase, Unfortunately some of the items that we stressed where critical and needed to be included in the jobs page are not possible- overall the software is nice to use but there are too many areas that are not linked in teh backend meaning that you have to duplicate information quite often and also cause confusion. Also the sync feature does not always work.

Cons:

We struggled enormously to get the deployment team to understand our needs and then found out what we needed and had been sold could not be done. Problem reporting--the onus is on the customer to prove the application is not working.

Reasons for choosing WorkPal

Was informed that it could be deployed faster and could do everything we needed and was easily customisable which turned out not to be the case.

Reasons for switching to WorkPal

Needed a scalable solution and the choice was between workpal and bigchange

Amy R.

Verified reviewer

Facilities Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Excellent and Easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is incredibly easy to use, importing data can be done in bulk therefore it speeds up the process. If you have an issue your consultant gets back to you straight away and always ready to help and advise.

Cons:

Some of the terminology is something we have never used as a company so getting our heads around that to start with.

Showing 1 - 10 of 64 Reviews

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