Conversica 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Conversica

4.6

(21)

Pricing

Starting at $2,999.00 per month

About Conversica

Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your behalf. Conversica's Intelligent Virtual Assistants (IVAs) autonomously engage your leads, prospects, and customers in human-like, two-way conversations at scale to deliver real business results. Conversica's technology combines the power of AI, predictive analytics, and machine learning to deliver unprecedented value for its clients by increasing customer engagement, accelerating revenue growth, and improving operational efficiencies.

Conversica Screenshots

Conversica Pricing and Plans

Starting price: $2,999.00 per month

Free Trial

Free Version

Basic

$2,999.00

per month

No plan information available

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Conversica Features

Popular features found in Inside Sales
Auto-Dialer
Call List Management
Call Recording
CRM
Email Management
Interaction Tracking
Lead Capture
Multi-Channel Communication
Performance Management
Reporting & Statistics
Sales Pipeline Management
More features of Conversica
AI/Machine Learning
Alerts/Escalation
API
Appointment Scheduling
Business Process Automation
Campaign Management
Chatbot
Chat/Messaging
Code-free Development
Communication Management
Contact Management
Conversion Rate Optimization
Conversion Tracking
Customer Engagement
Customer Experience Management
Data Management
Deep Learning
Email Automation
Email Marketing
Engagement Tracking
For Sales Teams/Organizations
Intent Recognition
Lead Engagement
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Natural Language Processing
One-to-One Messaging
Performance Metrics
Personalization
Predictive Analytics
Real-Time Notifications
Reporting/Analytics
Sales Activity Management
SMS Messaging
Third-Party Integrations

Conversica Integrations

Velocify

HubSpot CRM

Salesforce Sales Cloud

Marketo Engage

Salesforce Marketing Cloud Account Engagement

Conversica User Reviews

Overall Rating

4.6

Ratings Breakdown

62%

38%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.5

Functionality

4.6

Have you used Conversica and would like to share your experience with others?

Charlotte Russell D.

Verified reviewer

Internet

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

A virtual AI assistant for marketing professionals

It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy. The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort. The non-complex configuration makes it more recommendable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the high-rated responding capabilities of our virtual assistant which we use to manage automated response on our websites and has the ability to answer queries straight forward and professionally, hence getting our prospects an accelerated response time. It is really helpful in the sales department of our business. We get support from technical specialists at any given time.

Cons:

It is a costly solution. Improvements are required in AI communication interpretation capabilities so the conversations may become more flexible. The dashboard also needs improvements and it would be best if they add more personalization options, otherwise, I am satisfied with the quality of assistance that it affords.

Damian Z.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Berger Chevy

I have been using your product since Aug-2019 and have a generally positive option of your company, support, and product offering.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ability to upload our manifest lists and softly campaign our large client base.

Cons:

There are a lot of templates and word tracks that are dated and now irrelevant. With changes in interest rates, rising vehicle costs, etc. we can say "Get into a vehicle with a similar payment. Similar payments no longer exist. -

Reasons for choosing Conversica

We received a referral from Texas Chevy dealership that we network with and have a great deal of respect for their leadership and operations division...

Roxanne H.

Verified reviewer

Automotive

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed November 2023

Conversica is good but could be better.

I have had better experiences, but like I said its very set it and forget it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the hands-off approach with the use of Conversica. I know it's being handled even if I don't step in.

Cons:

I do not like how hard it is to get ahold of someone and I do not like how slow the dashboard is.

Deb B.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2024

Loving Our Virtual Assistant

Very infrequently, is there an issue?.When there is, I reach out to support, and it's fixed in no time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love how Conversica makes contact with our customers and the customers think "she" is an actual person. Great ice breaker when we actually speak with the customer.

Cons:

Honestly, we don't use Conversica in it's full capacity. The way we use it, really nothing negative to speak about.

Reasons for choosing Conversica

Conversica was the first platform we saw like this back in, I think, 2017. Didn't even look at others.

Stephanie Lyn S.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

"Maryann" AI Is a Response Generating Machine!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hands Down! Conversica AI increases the connection rate with Internet sales customers, Period! All we need her to do is generate a reply and the rest is history. Our overall Internet sales increased at least 15% in the first 90 days, there has been no looking back since that time. Our AI assistant is one of valued our team members to the degree of when we get a new hire we introduce them to AI's name and role, and how to address customers when they call or show up looking for her. We have been using AI for close to four years.

Cons:

I can't think of anything that displeases our company about the AI integration.

Shane A.

Verified reviewer

Banking

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Conversica has had a huge impact on our sales organization.

We had the same struggles a lot of organizations had, we had leads falling through the cracks. Sales did not have enough time to contact everyone and sometimes picked ones they felt were better leads than others. Conversica changed that. Our assistant follows-up with everyone and then feeds those interested to the proper sales rep for additional follow-up. This has increased our sales pipeline and made every list even more valuable to us as an organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the flexibility and constant improvement and innovation of the product and it has allowed us to reach more leads than we ever have before with amazing results. Our AI assistant never sleeps and never takes break and I only need to feed them names. On top of it all their support staff and our CSM has been so wonderful to work with!

Cons:

Can't think of anything. Everything we have asked of Conversica has been handled.

Michelle S.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed September 2019

Optimize your sales followup

Implemented conversica to follow-up on high value leads that were not quit ready for the sales team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We had a ton of leads that our business development reps were not getting responses to. Instead of wasting their time reaching out to these leads over and over again, we were able to put them into Conversica. The tool could reach out to as many leads in one week as 5 BDRs could in 2 months hitting the prospects multiple times.

Cons:

There is a learning curve for the AI that requires the users to submit feedback in order for it to improve. It can be difficult to get the BDRs to do this.

Verified

Reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

A Perfect tool for AI automatic emails

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Conversica makes it easy to reach your prospect with intelligent AI answers!

Cons:

It's a bit hard to understand what to do in the backoffice.

Verified

Reviewer

Computer Software

201-500 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

It's Like Having a Rep that works 24/7

It's been wonderful and a money saver.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Our AI rep never rests and never complains about anything. Having an AI Sales rep that can send out and respond to prospect's email is magic, she does most of the front work before getting a real rep to follow up - why would you not use Conversica? Easy set-up and config.

Cons:

Nothing, only hard part is choosing a name for our AI rep.