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AzureDesk vs BeyondTrust Remote Support

Updated December 14, 2025

AzureDesk vs BeyondTrust Remote Support: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$12.00

per month

$1,995.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
See All
Remote Monitoring & Management
4.80
Remote Access/Control
4.73
Screen Sharing
4.67
See All
Integrations
Slack
Slack
FreshBooks
FreshBooks
Asana
Asana
See All
Intelligent Service Management
Intelligent Service Management
Agiloft
Agiloft
JIRA Service Management
JIRA Service Management
See All
Pros / Cons
  • It wasn't bad to setup, I've had much worse! And since, we've been happy with testing a trial.
  • Problem with maintenance of the issues.
Read more
  • with Remote Support was the solution to provide much faster and quality support by being able to access servers, workstations, network devices and systems from anywhere where support is needed, which helps to avoid transfers, time and money
  • Overall it is not the most conducive for remote workers dependent on connecting to remote desktops.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.5/ 5
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad