Brivity Platform 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Brivity Platform

4.5

(37)

Pricing

Starting at $299.99 per month

About Brivity Platform

Brivity Platform's innovative tech helps high-performing real estate agents and teams streamline every aspect of their business from nurturing clients to marketing, and lead gen, saving them time and money, and increasing their bottom line.

Brivity features the top sought-after tools:

Listing management
Marketing and retargeting campaigns
High-quality lead generation
Lead nurturing and automation
Client communication & transparency
Customizable action plans
Automated deadline tracking
Auto-dialer
SMS text marketing
On-the-go-app
and much more!

Brivity Platform integrates with many existing tools and systems, including MailChimp, Zapier, Google Contacts, plus others. Real estate teams can access drip campaigns, 1-click marketing, custom tags and filters, landing page generation, a client portal, document storage, mass email, plus more. Additionally, Brivity CRM supports click-to-call and text messaging capabilities directly from the platform.

Pricing is on a monthly subscription basis and varies depending on the number of users. Support is available via phone, email, and an online help center.

Brivity Platform Screenshots

Brivity Platform Pricing and Plans

Starting price: $299.99 per month

Free Trial

Free Version

Lite

$299.99

per user, per month

No plan information available

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Brivity Platform Features

Popular features found in Real Estate CRM
Campaign Management
Client/Property Matching
Contact Database
Document Management
Email Marketing
Lead Capture
Lead Nurturing
Referral Tracking
Reporting/Analytics
Segmentation
Workflow Management
More features of Brivity Platform
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Call Logging
Client Management
Collaboration Tools
Commenting/Notes
Commission Management
Contact Management
CRM
Customer Database
Customizable Branding
Customizable Fields
Customizable Reports
Dashboard
Email Management
Email Templates
For iPad Devices
For Real Estate
For Startups
Interaction Tracking
Lead Distribution
Lead Generation
Lead Management
Marketing Automation
Mobile Access
Mobile App
Pipeline Management
Process/Workflow Automation
Prospecting Tools
Reminders
Reporting & Statistics
Revenue Management
Sales Pipeline Management
Sales Reports
Task Management
Third-Party Integrations
Transfers/Routing

Brivity Platform User Reviews

Overall Rating

4.5

Ratings Breakdown

81%

Secondary Ratings

Ease of Use

4.3

Value for money

4.5

Customer support

4.6

Functionality

4.5

Sherri N.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2021

Novice User

Very very pleased!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It immediately helps me get organized working with my database. I have a lot more to do and have only used 6 months, but this platform has so many capabilities. I learn something new all the time. And highly recommend you follow the private FB Group, as you will learn even more from other users. I also love how the [SENSITIVE CONTENT] and trainers are so easily accessible thru the FB Group and you can resolve issues quickly. Another plus, if I email support I usually have a solid answer the same day. Great response times!

Cons:

I wish I could get task reminders sent to my email. I am running like crazy and some days it's a challenge to even log in.

Reasons for choosing Brivity Platform

Cost effective, flexibility (I can run ads or turn them off, no long term commitment), excellent support, and great value for my business to provide to clients.

Reasons for switching to Brivity Platform

KW Command wasn't quite supporting my needs as a newly formed Real Estate Team. I wanted the capability to manage everything in one place without having to log out of my account and log into one of my agent's account. In Brivity I can easily see what other users are doing, how they're interacting with clients, etc.

Vendor Response

Sherri, Thank you for sharing your experience with Brivity. Our team is ready to help you continue to grow your team. Please don't hesitate to reach out to us with anything you need.

Replied October 2021

Nicole M J.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Reviewed May 2021

Value Driven Constantly Evolving Platform

Always learning and mining the benefits of the system. Happy to ask the challenging questions to help the system improve. It’s a great concept that is working on being better and better.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like that there is a team constantly evolving and improving the functionality of the system, and that there are weekly webinars to communicate the benefits and uses of the software. It is a great solution for managing follow-up and building relationships with your pipeline to convert leads into buyers.

Cons:

Overall the system is great, but there are minor inconveniences that are annoying little buggers. The web builder is limited and clunky. Customizing features sometimes disappear with heavy editing as if the system gets overworked and needs rebooted. Social media marketing is a great idea but the functionality is uncertain, what does sharing to social look like from the audience perspective when done through Brivity? All I see is a check mark that it was shared but I have no idea what it even looks like. Also, although the Facebook ad builder is a great concept, it is extremely limited because it doesn’t allow us to select our audience segment the way doing it directly inside the Facebook platform would allow. The text follow-up is limited in not being able to qualify leads through text with chat bot buttons that can give conditional responses rather than a blanketed and general message.

Patrick O.

Verified reviewer

Real Estate

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2022

You're Better Off Flushing Your Money Down The Toilet & Saving Yourself the Headaches

Customer service is highly professional with all of the correct phrases of what to say to a client. That's where it stops. Everything else has been nothing short of frustration, headaches, words upon words, waste of time and anger. It took me 4 attempts to cancel my account, the threat of posting negative reviews on social media and a direct action to get the [SENSITIVE CONTENT] of the company on the phone. I was on hold for 15 minutes the 5th phone call and I was told my account would come down in one hour.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zero. I had such a negative experience that after 4 weeks I never wanted to go back into the CRM. I forced myself to do so just to try it, to learn it and to give the company another and another chance to fix my account. It never happened. Overall, I was disappointed, dissatisfied and happy to move past them.

Cons:

My experience was nothing short of headaches, lots of conversations w/ tech support, zero follow-through days later, micromanaging a list of problems w/my website, speaking w/upper management with zero concern for my account. ZERO! I had to have an EXIT conversation as to why I was cancelling my account. AND even then, I couldn't get my account cancelled. 7 days later it was still live. Here's a list of problems: -NO one is testing any of the functionality of your website. NO ONE. A couple of times speaking w/tech support they emailed me screenshots of how I can do it myself. WTF??! This is what I'm paying YOU to do. -The leads were garbage & miles & miles outside of my desired neighborhoods. -There are NO reports showing how your ads are performing. -My website had about 15 problems that took 2 months to fix w/the major one being the Property Search function. A user cannot search by neighborhoods!! The search originally had me in EVERY neighborhood in Chicago. I had several meeting w/Directors as to how to fix this bc I was receiving leads from out of state & 40 miles away. -The training was so-so. I'm picky & I expect certain words/language to be avoided in a group Zoom training meeting such as "here, this & there." These are not instructive phrases for the viewer. -Uploading your database is useless. There is NO welcome email or drip campaign. Sure, you can create one. -The language in the drip campaigns is aggressive & unprofessional.

Jourdan C.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

Highly recommend CRM

As a director of operations for a multi location team, this allows me to see what my agents are doing with leads provided to them for the team. The complete transparency in the platform also allows for leadership to engage in coaching moments to help improve and grow the agents into their maximum potential. The Brivity staff is very helpful, engaging and listens to the needs of its users. These are individuals who are also in the field and bring their expertise and value to the users through many trainings, one on one calls and other community supports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Brivity offers many features that other CRM's dont. The amount of data that it supplies to allow us to best service our clients in an educated and valuable way. We are able to see detailed data into what are customers are engaging in. In addition, it allows us to keep all of our information in a one stop shop.

Cons:

Sometimes there are glitches because there are new features and improvements always being rolled out. The platform is continuing to evolve to better meet the needs of its consumers which can cause some speed bumps along the way.

Vendor Response

Jourdan, Thank you for your review and feedback.

Replied May 2021

Kate Y.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Reviewed May 2021

What?! You're not already using Brivity? Hop aboard, it's awesome!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This CRM makes it ridiculously easy to keep up with my SOI and leads! I've used a handful of CRMs before joining my current team and I have never gotten the kind of support and consistent training (with awesome people, I might add!) that I get with Brivity. Setting tasks, reminders, doing so much of the busy work for me...leaving me to do what I do best, which is talk to people.

Cons:

Sounds ludicrous, I know, but I really can't think of anything to put in the "con" column. Every time something has been suggested, whether in a group or one on one setting, the developers at Brivity have invented and implemented a solution. I am constantly blown away!

Reasons for choosing Brivity Platform

It blew the competition out of the water!

Reasons for switching to Brivity Platform

Our team happily made the switch!

Verified

Reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Good CRM but Lackluster Website Design

Getting set up with Brivity is really confusing because they have these various platforms for everything you want to do with their own set of login details. So you have to go to each platform separately and the back and forth takes up a lot of time. On the whole, the CRM is features are good and I really like how they have set up various drip campaigns and nurture sequences. But the really important missing feature is the ability to do any kind of proper email marketing through newsletters etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The CRM features are great and can really help when it comes to managing your contacts and leads.

Cons:

Their website is really basic and the design is extremely bad. There is also no option to send newsletters.

Reasons for choosing Brivity Platform

Squarespace does not have a CRM.

Reasons for switching to Brivity Platform

For a CRM that is real estate focused.

Vendor Response

Thank you for leaving a review. I would like to have a member of our team reach out to you regarding your website. We have a team of talented designers that can help ensure your website is converting leads at a high level. We also have customized web packages that give you the option to change your website to look the way you would like it to look. Finally we also have templated newsletters that can help you with your email campaigns. Please email us at support@brivity.com or feel free to call us directly at 855-427-4848. Thanks!

Replied October 2021

Cassie S.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

Proud to be part of #BrivityNation

My real estate transaction deadlines are met and there isn't an addendum that was missed. All auto plans provide a

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Created by one of the smartest people I can think of, [SENSITIVE CONTENT HIDDEN]. His intent is to help agents save time, work their leads and keep on task. There isn't much Brivity cannot do. It helps me keep my transactions on task, reduces calls I would ordinarily have to make to assistants to find out status of the transaction and such. Constant improvement is done due to feedback from agent users. Market reports go out automatically and I can see when they are viewed by prospective clients. How cool is that? Overall I have a long way to go to truly utilize the full functionality of Brivity and I am determined to get there!

Cons:

There is so much you can do in Brivity that it is hard to navigation/prioritize what to do first.

Vendor Response

Brivity was built by one of the best to help our industry get better. Thanks Cassie!

Replied May 2021

James T.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

Team Review

holding my team to a new level of accountability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helps us focus on what we need to do each day as a group and hold each other accountable.

Cons:

all features are good and even better when my whole team is committed to use the system

Reasons for switching to Brivity Platform

it was too expensive.

Dru L.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Reviewed May 2021

Best overall tool for teams on the market today

I've used many of the top tier systems out there and Brivity is built by one of the top teams on the planet who actually use it or drink the water from the well they dug.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and consistently is being updated with new features to make growing our business easier.

Cons:

With the amount of leads you are able to generate and those who keep coming back to the site over and over again, it is easy to get behind on calls. Good problem to have, yet it is still a challenge.

Reasons for switching to Brivity Platform

Recommended by other top producing teams.

Megan K.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Reviewed May 2021

Brivity is absolutely the #1 CRM in the business

The Brivity CRM is the most seamless CRM in the business and the best part is that it is always improving and there is a large team who are constantly there to help you troubleshoot any issues and make improvements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simple, efficient, and has been able to help us change our business!

Cons:

I would love to be able to Mass Text. That is the ONLY thing lacking, seriously!

Vendor Response

Improving every day! Thank you for your feedback Megan.

Replied May 2021