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ChurnZero vs Rocketlane

Updated December 14, 2025

ChurnZero vs Rocketlane: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$12,000.00

per year

$19.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Customer Segmentation
4.93
Customer Engagement
4.74
Multi-Channel Data Collection
4.63
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Timesheet Management
4.82
Onboarding
4.80
Progress Tracking
4.79
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Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
Segment
Segment
Help Scout
Help Scout
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Jira
Jira
Salesforce Platform
Salesforce Platform
Zapier
Zapier
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Pros / Cons
  • Churnzero incorporates rich integrations, customer facing guides, and data analytics to really understand how prospects and customers are interacting with my site so I can help push them through workflows and end in a good place.
  • So far there have been only a few set up issues that are a bit limiting like certain fields you can't edit and not being able to make retroactive changes.
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  • The ability to customize templates and workflows saves a lot of time, making Rocketlane adaptable to different types of projects.
  • To add to this, the reminder emails they send do not link to the existing ticket or name it, so you have to log in to even know what issue they are referencing. When on client calls using "Presentation" mode, you cannot make any updates.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Customer Support
Highest performing feature
in the comparison
4.9/ 5
4.7/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
N/A
Advisor
  Recommendations
N/A
15 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad