folk 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

folk

4.5

(46)

Pricing

Starting at $20.00 per month

About folk

folk is a customer relationship management (CRM) platform that enables organizations to centralize and customize all relationships to the adapted workflow from Sales CRM, recruiting pipeline, deal flow management, prospection management, and more.

Key features of folk include contact sync, pipeline management, bulk email campaigns, Chrome extension, AI integration, and more. With its pipeline management feature users can streamline sales workflow and eliminate manual processes. It also allows users to create automation with Zapier to facilitate integration with external tools and import contacts from any platform including LinkedIn, Sales Navigator, Gmail, Twitter, Instagram, and TikTok.

folk Screenshots

folk Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Standard

$20.00

per user, per month

No plan information available

Premium

$40.00

per user

No plan information available

Custom

$100.00

per user, per month

No plan information available

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folk Features

Popular features found in Contact Management
Calendar/Reminder System
CRM
Customizable Fields
Lead Capture
Prospecting Tools
Sales Forecasting
Sales Pipeline Management
Segmentation
Shared Contacts
Tagging
More features of folk
Alerts/Notifications
API
Batch Processing
Calendar Sync
Client Management
Collaboration Tools
Contact Database
Contact Management
Data Import/Export
Data Synchronization
Deal Management
Donor Management
Drag & Drop
Email Management
Email Marketing
Email Templates
Email Tracking
For Nonprofits
For Small Businesses
Interaction Tracking
Lead Distribution
Lead Generation
Lead Management
Pipeline Management
Reminders
Reporting/Analytics
Sales Reports
Sales Trend Analysis
Search/Filter
Template Management
Third-Party Integrations
Workflow Management

folk Integrations

Gmail

Integration rated 4.7 from 12 reviews

Google Calendar

Zapier

Microsoft Outlook

Breeze

Google Contacts

See all 9 integrations

folk User Reviews

Overall Rating

4.5

Ratings Breakdown

54%

41%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.5

Functionality

4.1

Thomas B.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2025

Folk review for pelican cycles

I used Folk as a substitution to Hubspot that was way too complicated and dense and big for me. Folk is much easier to configurate, to track clients and deals. I strongly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use: perfect mix between airtable and a crm + easy to configure Team has been helpful and reactive when needed, to help me set my first trackers and also to connect it to my website. Also the Linkedin plugin works well

Cons:

Dashboard are still a bit WIP but it's making progress. From 6 months ago when I started using it to today it's already much better

Reasons for switching to folk

Too complicated and expensive. I didn't wanted to spend more for them

Sophia S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed June 2025

Reliable Support and User-Friendly CRM

From our initial call with the sales agent to our recent feature requests, everyone at Folk has been incredibly kind and genuinely focused on helping. Working with Folk has been smooth and straightforward, and getting support from their team has been just as easy. No matter the question, we've always received prompt and helpful responses!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user-friendly, makes it simple to stay organized, and isn’t cluttered with unnecessary customizations. For our team, it delivers exactly what we expected from a CRM tool - making partner management more transparent and easier to coordinate across different people.

Cons:

At the moment, we're still missing a few very specific features. The good news is that we requested them, and the team is actively working on solutions. That's what we call excellent customer service!

Reasons for choosing folk

The tools, simplicity and also the Nonprofit Discount.

Reasons for switching to folk

Only part of the team was using Salesforce, but we wanted a solution that could be used organization-wide. Salesforce felt too complex and overwhelming for our needs.

Francisco O.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Paid features not working, enrichment is buggy, no custom senders

Easy to use, technically challenging, many bugs in the product, no support available.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Chrome extension is the easiest way to import leads into the CRM

Cons:

Enrichment is not working, custom senders are not available, we can only connect Gsuite accounts.

Racine G.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Great for small teams and start-ups

Overall, I'm very happy with folk. It's a great tool, especially for small teams and start-ups.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The personalized customer service is out of this world. They're super responsive and have implemented multiple enhancements I requested. The tool is very intuitive and easy to use. I was able to get up and running super fast and it has definitely helped me organize and stay on top of our leads.

Cons:

There are several limitations to the tool but they are open to feedback and I hope over time they're able to address these.

Reasons for choosing folk

Customer service and intuitiveness of the tool.

Reasons for switching to folk

Airtable didn't connect to email so we wanted something with that capability.

Cullom W.

Verified reviewer

Oil & Energy

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Good product but could be better with a few simple tweaks!

Overall, good experience and perfect for small/mid-sized companies that aren't looking to customize every little aspect of a CRM. Out of the box solution works well, but really wish there was more visibility into number and timestamps of email opens/clicks and the ability to automate emails based on this information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good product for the cost. User friendly out of the box solution that is very simple to get up and running.

Cons:

Lack of visibility into number of opens and clicks on email sequences, as well as timestamps. Also, no ability to automate follow-up emails based on email clicks/opens. It's my understanding that this data is already tracked, so why not make available to the user?

Reasons for choosing folk

User friendly platform, easy to get up and running without having to customize things too much

Tristan F.

Verified reviewer

Utilities

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Best CRM <3

It's the best, we use it for different work streams, it's super collaborative and it's also evolving fast.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's super intuitive, powerful, and robust as well ! I honestly adore the chrome extension allowing you to browse LinkedIn and add directly from here

Cons:

I'm not sure, I like pretty much everything. I'd say maybe a shame that chain emails are not accessible at our level.

Reasons for switching to folk

Not the best tool to do that honestly, it's not built for CRM

Steven K.

Verified reviewer

Writing and Editing

Self-Employed

Used daily for less than 6 months

Review source

Reviewed August 2025

A CRM That Stays Out of Your Way

I've rolled my own CRM and used a few others but this is the first one that worked without getting in my way. The plugin reminds me that I can add contacts from places other than LinkedIn and I haven't felt this tuned into my network in a very long time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The merging function has to be my favorite component. Not only will it merge the contacts but it lets you select which portions of each contact to use for the final record without smashing it together willy-nilly.

Cons:

It wasn't super clear which features were premium and which were in the free tier when I started the trial. But it was also a learning curve, so take that with a grain of salt.

Reasons for switching to folk

I needed something I didn't have to maintain on my own.

Tracy M.

Verified reviewer

Education Management

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Small but Mighty

truly loved it from the very beginning and knew it could help me and my team. the onboarding help from folk was super helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's relatively easy to use, designed for a small business and helps me keep track of my work. The enriching feature is so helpful! That's been a game changer.

Cons:

I'd love to be able to "schedule send" email campaigns and create more customizeable dashboards to fit our group.

Reasons for switching to folk

budget contraints and the time needed to reconfigure for our use.

Michelle H.

Verified reviewer

Civic & Social Organization

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

Folk is great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great integration options with LinkedIn, Gmail etc. It is user friendly and so simple to get started

Cons:

Looking forward to integrations with Asana and Fathom - but the team is always working on improvements.

Reasons for choosing folk

Folk is more user friendly and cost effective

Pete T.

Verified reviewer

Investment Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2025

Amazing clean and functionality-rich CRM that lets me take control of my network

I've had a great experience so far. The support team is very helpful, and they even reached out for a check-in call a few weeks after I started the trial period.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Email distribution, easy list-building, and LinkedIn integration

Cons:

The clean UX is great, but it's so clean that it feels like I'm not making the best use of that deep network/relationship data!

Reasons for switching to folk

More suited to my needs with a simple CRM and email management

Showing 1 - 10 of 46 Reviews