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Freshdesk vs GreenRope: Which is best for you?
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Features
- Our admin did a good job of integrating the KB with the ticketing systems so the KB was a very reliable point of reference while troubleshooting during a call.
- You do not need to customise it as much as other platforms but then you can't get additional functionality that you require from it either.
- GreenRope has allowed us to automate processes in our company for receiving new clients and potential buyers, which in turn has enabled us to increase sales without requiring additional staff.
- I think it's lagging compared to what is coming out now.
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Recommendations
