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Freshdesk vs TeamSupport: Which is best for you?
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per month
and Demo
Features
- Our admin did a good job of integrating the KB with the ticketing systems so the KB was a very reliable point of reference while troubleshooting during a call.
- You do not need to customise it as much as other platforms but then you can't get additional functionality that you require from it either.
- Live livechat feature and and how it allows me to organize customer tickets and tasks to improve customer service.
- The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters.
in the comparison
Recommendations
