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Front vs Zoho Desk

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Updated February 12, 2026

Front vs Zoho Desk: Which is best for you?

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Custom shortlist of 3-5 products
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$9.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Calendar Management
5.0
Real-Time Monitoring
5.0
Collaboration Tools
4.95
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SSL Security
4.88
Issue Tracking
4.71
Chat/Messaging
4.71
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Integrations
Asana
Asana
HubSpot Marketing Hub
HubSpot Marketing Hub
Jira
Jira
See All
SurveyMonkey
SurveyMonkey
Zoho SalesIQ
Zoho SalesIQ
Zoho Forms
Zoho Forms
See All
Pros / Cons
  • It's consistency across browsers and devices, making applications accessible on desktops, mobile devices, and tablets.
  • The result is that emails already dealt with in Front continue to sit as unread in shared and personal Outlook mailboxes, causing constant confusion, duplication of work, and mailbox overload.
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  • Robust Omnichannel Support, Powerful Automation (Workflows & Blueprints), Deep Zoho Ecosystem Integration, Self-Service Capabilities, Zia (AI Assistant), Excellent Value for Money
  • There were some instances of bafflement and that Blueprint drag and drop would need some tweaking and tweaking before it obeyed the requirements of a complex automation workflow.
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Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
4.3/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad