1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Call Recording Software

/

FrontSpin vs LiveAgent

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated March 13, 2026

FrontSpin vs LiveAgent: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1.00

per month

$15.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
See All
Real-Time Monitoring
5.0
Routing
5.0
Email Monitoring
4.86
See All
Integrations
Salesforce Sales Cloud
Salesforce Sales Cloud
See All
Shift4Shop
Shift4Shop
BigCommerce
BigCommerce
ProjectManager
ProjectManager
See All
Pros / Cons
  • FronSpin overall was very easy to navigate and keep track of my calls, tasks, and emails.
  • Sometimes it does not save my numbers or things I did on the previous calls, but customer service is helpful
Read more
  • Live Agent has the live typing insights which makes it easy for me to review what the client has typed before they hit send hence giving me a quickest way to respond on time, the interface has been kept clean to access all messages easily in the inbox
  • It is a bit hard to edit a table because there is no option to delete rows or columns.
Read more
Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
3.8/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad