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Hiver vs Microsoft Outlook

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Updated February 10, 2026

Hiver vs Microsoft Outlook: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Collaboration Tools
5.0
Inbox Management
4.84
Email Management
4.80
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Inbox Management
4.58
Email Monitoring
4.53
Prioritization
4.39
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Integrations
Slack
Slack
Zapier
Zapier
Jira
Jira
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Microsoft 365
Microsoft 365
Microsoft Teams
Microsoft Teams
OneDrive
OneDrive
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Pros / Cons
  • Hiver is a highly useful AI platform that allows for easy ticketing and integration of email, communication channels, and online collaboration.
  • AI Assignment is still learning due to which there are incorrect assignments.
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  • Overall, Outlook is a solid, dependable email and productivity platform that’s well-suited for professional and business use. While it has a learning curve and occasional performance issues, its reliability, integration, and organizational tools outweigh its drawbacks.
  • It also has a few glitches with showing read vs unread emails and the number of unread emails icon on mobile doesn’t update in real time.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.6/ 5
4.2/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad