Infor Sales & Catering 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
User Reviews

Overview

Infor Sales & Catering

4.7

(67)

Pricing

Starting at $1,200.00 per year

About Infor Sales & Catering

Infor Sales and Catering is a cloud-based venue management solution that helps small to large enterprises automate the entire event life-cycle, from booking to performance analysis. It enables users to create custom proposals and view venue availability, customer interactions or inventory location on a centralized platform.

Features of Infor Sales and Catering include forecasting, labor tracking, customer relationship management, invoicing, auditing, electronic signature and more. It allows businesses to schedule tasks for staff across multiple locations and send follow-up reminders to ensure task completion. Additionally, it comes with an administrative dashboard, which lets users monitor activity summaries and generate custom reports using a drag-and-drop interface.

Infor Sales and Catering enables enterprises to process electronic payments in compliance with industry standards. Pricing is available on request and support is extended via phone, email and other online measures.

Infor Sales & Catering Screenshots

Infor Sales & Catering Pricing and Plans

Starting price: $1,200.00 per year

Free Trial

Free Version

Basic

$1,200.00

per user, per year

No plan information available

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Infor Sales & Catering Features

Popular features found in Sales Tracking
Activity Dashboard
Appointment Scheduling
Interaction Tracking
Task Management
More features of Infor Sales & Catering
API
Attendance Tracking
Attendee Management
Automated Routing
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Client Management
Conferences/Conventions
Confirmations/Reminders
Contact Management
Contract/License Management
Cost Management
CRM
Customer Database
Dashboard
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Employee Management
Event Calendar
Event Management
Event Scheduling
Exhibit/Vendor Management
Facility Management
For Catering Businesses
Forecasting
For iPad Devices
For Startups
Gamification
Inventory Management
Invoice Management
Kitchen/Menu Management
Knowledge Base Management
Knowledge Management
Lead Management
Marketing Automation
Membership Management
Online Booking
Online Payments
Order Management
Payment Processing
Proposal Generation
Quotes/Estimates
Recipe Management
Registration Management
Reminders
Reporting/Analytics
Revenue Management
Room Block Management
Sales Pipeline Management
Self Service Portal
Support Ticket Management
Venue Management
Wait List Management
Waitstaff Management
Weddings/Parties

Infor Sales & Catering User Reviews

Overall Rating

4.7

Ratings Breakdown

70%

28%

Secondary Ratings

Ease of Use

4.3

Value for money

4.6

Customer support

4.9

Functionality

4.5

Verified

Reviewer

Entertainment

11-50 employees

Used monthly for less than 6 months

Review source

Reviewed September 2018

Reliable catering & banquet management software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility to jump around quickly between events.

Cons:

Some pages do not carry over mandatory data.

Vendor Response

Thank you so much for your feedback. We are delighted that you are enjoying the flexibility of the system. Regarding your mention of mandatory data not carrying over, please contact our support team. There may be some mapping that we can do. Kind Regards, The ReServe Team

Replied September 2018

Janet R.

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Excellent customer service- patient and thorough from the start to the present... over 10 years

100% would recommend! The functionality and complexity of the system allows you to create just about anything you need to accomplish in the food and beverage industry. Being able to access it online and on your phone is a huge plus for us. ReServe keeps us organized.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Aside from the customer service, always quick to respond with any needs... love that it is accessible online and that it is so customizable. I worked with ReServe at my former job for I believe about 4 years and then when we were switching software at my current job, ReServe was a must and have been with ReServe for almost 10 years here... so a total of about 14 years

Cons:

No waitlist drop down for dates do not catch right away and what ever you are trying to run will default back to the original date I guess of when that report was first created instead of a more current date

Vendor Response

Hi Janet! Thank you very much for the kind comments! - Your feedback on the waitlist is great and I've created a change request for you. Please let us know about anything else that we can help with! Kind Regards, Mike Edmeyer, VP Sales

Replied January 2018

Jason W.

Verified reviewer

Food Production

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed April 2021

Wonderful Catering and Event management software

Great software overall, customer reps are wonderful. Literally manages the whole event and catering system for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love about this feature is the reserve interactive. You don’t have to be a pro or anything easy to use and navigate around. Reserve actually listens to their clients and tailored the needs of the clients to best suit the requested needs. With reserve everything is just in one place ready to be used.

Cons:

I wouldn’t say I have a problem with this software. Only think I would like to see as a feature would be print preview, so that I can see ahead of time what the documents look like rather than me going out the services section.

Michael D.

Food & Beverages

201-500 employees

Used daily for less than 6 months

Review source

Reviewed August 2016

Event Management & Online Reservation Powerhouse

When redesigning our mobile-optimized user friendly website, I wanted to include something unheard of by other lifestyle driven bowling centers Online Reservations! I wanted our guests to be able to go to tavernbowl.com, book one of our premiere lanes and be instantly confirmed without the need for human interaction. Sounds easy, right? Sure, but try finding a platform which integrates with your event management system to prevent double bookings, and does both equally well. The struggle is real. Enter ReServe Cloud the solution to that problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In using our previous event management platform, we processed events extremely well. I didn't want to lose the momentum that we had built in switching over to a new platform, just to add extra features. However, ReServe Cloud not only met but exceeded our expectations. We now process events quicker in a more user friendly environment then our previous platform. Not to mention enhanced features such as digital signature of contracts, deposit e-payment processing, web based event leads.

Cons:

When moving from one platform to another there are many hurdles and obstacles a business faces such as loss of (previous event) data. However, the biggest hurdle is rallying the troops and getting your own team to see the vision and the reason for the change. The biggest obstacle, no matter how many demos watched, is not knowing exactly how ReServe Cloud will work when all the hard set-up work is complete. However, I can assure you it's well worth it.

Vendor Response

Hello Michael, We are so grateful for your kind words but more importantly, we are thrilled you and your team are finding success with the ReServe system. It has been a pleasure to work with you all at Tavern+Bowl, and we look forward to a long partnership! Continued Success! Team ReServe

Replied August 2016

Kirsten S.

Entertainment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Reserve is easy to use and very customizable. There is always help at your fingertips with chat!

The two biggest benefits are that the software is customizable to your account needs and the customer service could not be better. I don't know how big this company is, but when you talk to someone for help, it has that small office, family feel! GREAT SERVICE IS HARD TO FIND!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is customized to our needs and editable. The software is easy to navigate when you are trying something for the first time. The AMAZING tech support makes it that much better!

Cons:

I don't really have a least. Whenever I run into a problem, I just chat with someone and they are always able to help me or customize my account so I have the features I need.

Vendor Response

Hi Kirsten, We are very honored to be on the receiving end of such high praise from you! Thanks for taking the time to share your experience with using ReServe. Providing a quality product with stand-out service is at the core of all we do, so we are thrilled to be hitting the mark with KingPins. We love "chat" too, so keep them coming! Thanks for letting us be your business partners. Wishing you continued success! Angela (on behalf of everyone at Team ReServe)

Replied April 2018

Becky T.

Events Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2017

It was a very easy transition from the old program to Reserve Cloud. Customer support is great!

This software has allowed our staff more freedom within their job positions, rather than just in the office for quotes and meetings, we are able to move around with clients and build their package/quotes in the event space or off site. It creates a more social experience for them and us. It is easier than ever to send information over, keep track of clients, bookings, and more. Even if we are building a custom menu it works great, it can be stored for later or just a one time thing. It has really kept our team on task and has boosted our sales, just due to ease of use and speed. We especially like that it has cut down on paper products as everything can be stored with the specific event for reference.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility is the biggest thing for me. It allows you to jump around very quickly between events and the online platform is great for where ever you may be. I use this on my phone, computer, and tablet with ease. Changing pricing and updates are very easy and it is extremely user friendly. It works great for my whole team!

Cons:

I would say there isn't really anything in particular that I like least. In the beginning it was hard because the software was different, however, with practice it is old hat now. Sometimes error messages pop up, but it does self correct or you can just reload the page. No complaints here.

Vendor Response

Becky, We are so pleased to hear about your wonderful experience with ReServe Cloud. Especially the favorable experience you had while converting from our legacy system ReServe Anywhere. Although you are happy, we will always endeavor to improve. Please don't hesitate to reach out to me directly with any questions or concerns. Kind Regards, Mike Edmeyer ReServe Interactive, VP Sales

Replied August 2017

Ellyn N.

Hospitality

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

We use ReserveCloud to book all our internal and external events.

Being able to work remotely on any device allows staff the flexibility to respond to customers in a more timely fashion.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, easy to train new staff. Internal staff that is NOT booking events have a view only option allowing them to see space availability before making a request. Customer service assistance is easily available

Cons:

Since documents are only available through a pdf making individual changes for customers can be difficult.

Vendor Response

Hi Ellyn, Thank you so much for taking the time to comment! We truly value your opinion and will continue to strive to keep improving. Regarding your desire to have an editable document, all documents are available in an MS Word output. -- We recently introduced an option in the lifecycle to choose if you want your default output in PDF form or Word. I'll send you instructions on where to adjust that setting. Kind Regards, Mike Edmeyer, VP Sales

Replied August 2017

Jenna M.

Restaurants

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Contracts and event orders are very easy!! I like that you set up everything in the beginning, gave time to play with and then make changes before going live. The people who helped with that were very through and fixed all my issues while on the phone.

Cons:

Waiting for background Activities. Like I'm currently waiting 20 minutes to batch print event orders before leaving for the weekend. Updating and adding menus/prices seems like a very overwhelming and time consuming project. Reports are OK but in full transparency I haven't taken the time to learn.

Vendor Response

Hi Jenna, Thanks for submitting your feedback! We are always grateful when our customers take time to share their comments. Glad you are finding success with the solution, and it sounds like you would benefit from some time with a Customer Care agent to assist with streamlining the process with respect to add/edit events, and make sure you are comfortable with the reporting tool. Please reach-out at your convenience; we are here to help! Thanks again!

Replied September 2018

Taryn F.

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2017

We have transitioned this year to ReserveCloud from the desktop version and have loved it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy on the eyes in many ways and is mostly user-friendly. The monthly calendar works well for me gives my coworkers and I the ease to jump around to many events in one screen. This software works for catering sales managers like myself but also we run our Inn through it (to book rooms) and small catering conference groups. It really works in a lot of different situations which is why I recommended to my old employer at the Steelstacks Bethlehem, Pa.

Cons:

I would like to see a "Print Preview" button so that I don't have to leave the "services" section. I often want to see what my event looks like quickly while I'm working on adding items and have to exit out of my one screen to generate the documents and see it. I also wish adding menu's was more user-friendly. Lastly, I would like to see a way that I can batch generate the "daily summary reports" but not have them all run on the same page. Each day generated for the week should be printed on a separate page instead of having to print each one separately.

Kim D.

Used daily for more than 2 years

Review source

Reviewed April 2018

Reserve has become the brains of our offsite catering services over the past 8 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reserve Interactive is extremely easy to work with and we appreciate the level of customer service. The system is very customizable and data is easily available to adapt to for many purposes.

Cons:

Some of the functionality is not streamlined and can seem over complicated. Reserve is pleased to accept our feedback and make updates as they become available.

Vendor Response

Hi Kim, We want to thank you for taking the time to provide feedback on your experience using ReServe Cloud software. It's an honor to have been chosen as your business partner for the past 8 years, and we will work to earn your continued trust. By the way, some of our best product enhancements are born from customer feedback, so keep your suggestions coming! All best wishes!-Team ReServe

Replied April 2018

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