Lime CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Lime CRM

4.3

(137)

Pricing

Starting at €65.00 per month

About Lime CRM

Lime CRM is a customer relationship management (CRM), which helps businesses in utility, real estate, wholesale, construction, machinery, membership and consultancy sectors access and handle customer interactions, history notes, agreements, contacts, to-dos, marketing activities, projects and more on a unified platform. It helps supervisors visualise key performance indicators (KPIs) to streamline decision-making processes in real-time.

Lime CRM enables managers to receive calendar or email notifications about added client conversations and create personalized data views by saving specific filters. Businesses can generate reports on follow-up activities, sales pipelines or other metrics and utilize the search functionality to retrieve relevant information from the system. Additionally, it helps organizations ensure compliance with General Data Protection Regulation (GDPR) standards.

Lime CRM integrates with various third-party systems such as HubSpot, Zapier, Microsoft Outlook, Gmail and more. The product is available on monthly subscriptions and support is extended via FAQs, documentation, phone, email, live chat and other online measures.

Lime CRM Screenshots

Lime CRM Pricing and Plans

Starting price: €65.00 per month

Free Trial

Free Version

Basic

€65.00

per user, per month

No plan information available

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Lime CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Lime CRM
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Calendar/Reminder System
Calendar Sync
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Chat/Messaging
Client Tracking
Contact Database
Contact Management
Contract/License Management
CRM
Customer Database
Customer Segmentation
Customizable Fields
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Management
Deal Management
Document Management
Document Storage
Drip Campaigns
Email Marketing
Email Templates
Email Tracking
For AEC Industry
Forecasting
Forms Management
For Real Estate
For Sales Teams/Organizations
Gamification
Interaction Tracking
Internal Chat Integration
Key Performance Indicators
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Qualification
Live Chat
Marketing Automation
Mobile Access
Multi-Channel Communication
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Pipeline Reports
Project Management
Referral Tracking
Reminders
Reporting & Statistics
Role-Based Permissions
Sales Approval
Sales Forecasting
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Single Sign On
Social Media Integration
Subcontractor Management
Support Ticket Management
Template Management
Third-Party Integrations
Ticket Management
Warranty Tracking
Web Forms

Lime CRM Integrations

Microsoft Outlook

Integration rated 4.0 from 20 reviews

GetAccept

Integration rated 3.4 from 11 reviews

Dynamics 365 Business Central

Zapier

Gmail

Google Maps

See all 10 integrations

Lime CRM User Reviews

Overall Rating

4.3

Ratings Breakdown

34%

61%

Secondary Ratings

Ease of Use

4.3

Value for money

4.0

Customer support

4.5

Functionality

4.0

Thomas T.

Verified reviewer

Sports

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Great system with both CRM and FRM capasity within the same system

We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues. It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The search function Ability to add tickets through integrations Easy to customize

Cons:

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Reasons for choosing Lime CRM

Cost, functionality and the fact that they had a lot of already plugins towards the sports segment

Vendor Response

Thank you for taking the time to review Lime CRM! If you are missing any functionalities in the web client, don't hesitate to reach out to us to see if we can add them for you. All the best, your friends at Lime

Replied March 2022

Jan H.

Verified reviewer

Real Estate

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Review from Castellum with an IT angle.

Most of all beside the above it is the staff that works at Lime. We have a great cooperation both in the long term and when we need to get more immediate attention.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's scalability, modifiability, API and and the intuitive GUI.

Cons:

IT has become much better but some mail gets stuck when the system will send an announcement back to the customer when they file a request in our work order solution.

Reasons for choosing Lime CRM

It was the CRM system that fitted us best. We also had Dynamics on prem and Vitec Capifast

Reasons for switching to Lime CRM

We had 6 different installations of CRM systems (Dynamics on prem and Vitec Capifast) in our corporation and migrated to one.

Fredrik B.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Bad expirience

Very bad and compllicated, small boxes, totally outdated, No integrations with any of our systems like Fortnox, Get accept, Lime Go, Financing. We really hate to work in this system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Decent Flexibility to create system to need.

Cons:

I´ts wery bad layout, looks like its from 1980. Endles with small boxes and fields to fill in. No integration to Get accept for us, very bad over all, cant wait to change it out.

Johan A.

Verified reviewer

Newspapers

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Lime improves the administrative flow

I have been using Lime CRM Desktop every workday for 5 years. I am very satisfied with Lime

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the program's user-friendliness, flexibility, and the ability to adapt the modules to the administrative flow of our organization.

Cons:

Writing an order confirmation from a word template takes time. It feels like a bottleneck in my productivity.

Reasons for choosing Lime CRM

The programs we looked at exhibited limitations in the customizations we needed in our administration.

Reasons for switching to Lime CRM

We used Lime Easy. We needed a new and more adaptable system

Andreas R.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Review of Lime CRM

The feeling is positive and the possibilities of having one system for most customer information is good to have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is verry easy to use and administrate.

Cons:

Some clickable or dragable icons are hidden some times for example when marking a list that should be extracted to Excel.

Reasons for choosing Lime CRM

Better price and understanding of our situation from the sales person.

Birgit R.

Verified reviewer

Higher Education

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Lime CRM is the No. 1!

Been using it since start and are one of the oldest customers. Thank you for an amazing product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The absolute best is the flexibility and how easy it is to use.

Cons:

The interaction with other programs that often has bugs. And, yes it is a Lime CRM problem.

Reasons for switching to Lime CRM

Upgraded from Kontakt to Lime CRM, wich was a natural step for us to make. Sorry for choosing Notion, it was impossible to move on without chossing anything.

Jerry S.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Lime "Super-user"

Overall very good. It's easy to make small changes in the "LISA" configurator.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's simple to use and have a clean GUI.

Cons:

File handling. Need easier way like Drag & Drop and a Mapp/Folder system. The configurator "LISA" needs to be changed to something more modern.

Reasons for choosing Lime CRM

It seem to be easier to user. Especially the "Snabbfilter" was appreciated.

Erika B.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Lime good Erika

Overall I think it is agood program to work in.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can change so much in the quote make it my own.

Cons:

I don’t like that the Dutch motors are so sensitive.

Reasons for switching to Lime CRM

To stiff. Very hard to work in. You couldn’t change thing

Hanna P.

Verified reviewer

Construction

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed March 2025

Hanna Pergega on Lime CRM

Good dashboard and easy to use, with the template editor as an exeption. Somehow it never works as it should the first time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service team is always quick, to the point and very friendly.

Cons:

High price for smaller business since we have to pay for 10 accounts.

Reasons for choosing Lime CRM

We went from Lime Easy to Lime CRM. It felt like less of project as we were already familiar with your product. Liked your tools for GDPR complience the best.

Annakarin H.

Verified reviewer

Building Materials

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2025

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