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LiveAgent vs SmartKarrot: Which is best for you?
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Features
- Live Agent has the live typing insights which makes it easy for me to review what the client has typed before they hit send hence giving me a quickest way to respond on time, the interface has been kept clean to access all messages easily in the inbox
- It is a bit hard to edit a table because there is no option to delete rows or columns.
- It's easy to use software with multiple features which enable the user to use all the features for better management of customer success.
- I was first of the opinion that the cost of the product is a little high, but three months into working with the team, I understand why.
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Recommendations
