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Josh P.
Advisor, 7 years

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Updated February 9, 2026
LiveAgent vs Voiso: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$15.00
per month
$24.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Real-Time Monitoring
5.0
Routing
5.0
Single Sign On
4.86
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Call Routing
5.0
Reporting/Analytics
5.0
Computer Telephony Integration
4.89
See All
Integrations
See All
See All
Pros / Cons
- Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.
- It is a bit hard to edit a table because there is no option to delete rows or columns.
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- We needed the system with speech analytics and call tracking integration and here Voiso provides all the necessary features with reliable and affordable cost so they have fulfil our requirement with easy to use infrastructure.
- It’s integrated smoothly with our systems, support is responsive, and overall it just feels like a platform built for real-world use without friction.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.6/ 5
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad