Locobuzz 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Locobuzz

4.3

(44)

Pricing

Starting at $399.00 per month

About Locobuzz

Locobuzz's competition benchmarking abilities offer businesses detailed insights into how competing brands operate, helping them build strategic brand narratives. Teams can respond quickly to negative chatter, preventing a widespread crisis by using rich analytics and alert mechanisms.

Using Locobuzz, businesses can monitor social media sites, listening for mentions of their brand to respond in a timely manner. The system allows managers to keep track of their customers' interactions in person, over the phone, or online.

Locobuzz Screenshots

Locobuzz Pricing and Plans

Starting price: $399.00 per month

Free Trial

Free Version

Basic

$399.00

flat rate, per month

No plan information available

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Locobuzz Features

Popular features found in Social Media Management
Alerts/Notifications
Automated Publishing
Brand Tracking
Campaign Management
Collaboration Tools
Customer Engagement
Engagement Tracking
Multi-Account Management
Post Scheduling
Social Media Integration
More features of Locobuzz
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Escalation
API
Audience Targeting
Automated Scheduling
Autoresponders
Benchmarking
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Scheduling
Chatbot
Chat/Messaging
Chat Transcript
Code-free Development
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Workflow
Contact Database
Contact Management
Content Management
Contextual Guidance
CRM
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customer Social Profiles
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Email Alerts
Email Management
Email Marketing
Email Templates
Email Tracking
Feedback Management
Filtering
Impact Measurement
Influencer Tracking
Intent Recognition
Keyword Tracking
Lead Attribution
Lead Capture
Live Chat
Marketing Automation
@mentions
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Social Integration
Multi-Language
Natural Language Processing
Negative Feedback Management
Performance Metrics
Pre-Configured Bot
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Response Management
Review Monitoring
Search/Filter
Sentiment Analysis
Social Listening
Social Media Monitoring
Social Performance Management
Speech Recognition
Survey/Poll Management
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Trend Analysis
Visual Analytics
Widgets
Workflow Management

Locobuzz User Reviews

Overall Rating

4.3

Ratings Breakdown

48%

34%

16%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.5

Functionality

4.2

Vanshika B.

Verified reviewer

Consumer Services

201-500 employees

Used daily for less than 6 months

Reviewed May 2019

Different, fast and apt

Been using from last three months and have already recommended to everyone who's looking out for a solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the DIY DASHBOARDS. This features literally attracts me to come to office and send reports like anything. Also, it's very seamless. The interface is commendable as it's user friendly.

Cons:

I think I pretty much like everything about it.

Shahbaz S.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

One stop for ORM and Social Listening

The overall experience is neutral, we can say good but not awesome. Still there are areas to improve.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Usually we use this tool for ORM, mainly for posting responses to customer, handling queries and complaints. Apart from this it’s quite easy to get reports. Even we can get competition comparisons too.

Cons:

The tracking part, as I have came across through many instances wherein the software has missed to crawl the data, due to which our work got hampered!

Johnson J.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Can be much better!

It's plain ok. Not to graet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the first companies to adopt command center setup in India. The UI/UX was the best at that time and functionality was spot on for times 5 years ago

Cons:

While other industry leaders have constantly developed, Locobuzz is slow in it's updates. The tool seems outdated and the sentiment mapping is currently at the worst in the industry. Moreover, too many complicated issues. They do not even have a unibox setup

Lucky G.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Reviewed March 2023

Online Reputation Management with Loco

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Locobuzz really makes working on the reviews, comments and DMs from all the platforms & channels very easy. We can monitor and follow-up on all of these cases in the form of tickets bucketed into different list.

Cons:

The reports could have been better. Currently, the logic behind different report formats seem a bit unclear. Custom reports do solve this problem to a great extent, but there are still gaps to fil.

Rajarshi M.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Good for Social Media monitoring

Overall quite happy with the experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Regularly use the platform to track our online presence. The look and feel is quite easy to get used to. Nice and comprehensive daily reports to keep me updated.

Cons:

At times pick up irrelevant keywords. Competition benchmarking uses up a lot of impressions.

Vendor Response

Hi Rajarshi, Thank you for taking the time to review Locobuzz! Our team hugely appreciates it as we value your feedback highly. We're working on improving our products and services and will continue to serve you better into the future. Regards, Team Locobuzz

Replied June 2021

Ajay B.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Reviewed March 2023

Features & ease of use

Excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It covers all the important features like Social listening, digital listening and social analytics. Navigation is seamless.

Cons:

All features are covered. Nothing I can find which is not included.

Sajid A.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Best Social Listening Tool

I am using this tool for the last 2 years, find it useful and easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am thankful using this highly integrated social listening tool to manage ORM, this makes our work easy, having lots of features like DIY Analytics Report, Competition Benchmarking, CSD ID that really help us to manage our day to day work.

Cons:

I love the features like CSD ID, Competition Benchmarking, DIY Analytics, Reporting, and Customer Support

shinaz f.

Verified reviewer

Telecommunications

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

LocoBuzz

Both digital marketing team and customer support team wanted to run the business using one tool and we were able to that using this tool, and this will help to understand operation and its limitations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it many more features than the previous software , such as AHT , Agent performance, ability to click and find out the post from report and topic auto tagging

Cons:

Too many steps to follow when compared to previous software experiencing a slowness comparative to other software 24/7 support is required incorrect sentiment tagging at times

Reasons for choosing Locobuzz

We were able to customize some of the required functionalities and reporting based on our requirement. Also, the staff at locobuzz is friendly and helpful.

Aditya G.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for less than 12 months

Reviewed March 2023

Very Good Tool