Locobuzz 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Locobuzz

4.3

(44)

Pricing

Starting at $399.00 per month

About Locobuzz

Locobuzz's competition benchmarking abilities offer businesses detailed insights into how competing brands operate, helping them build strategic brand narratives. Teams can respond quickly to negative chatter, preventing a widespread crisis by using rich analytics and alert mechanisms.

Using Locobuzz, businesses can monitor social media sites, listening for mentions of their brand to respond in a timely manner. The system allows managers to keep track of their customers' interactions in person, over the phone, or online.

Locobuzz Screenshots

Locobuzz Pricing and Plans

Starting price: $399.00 per month

Free Trial

Free Version

Basic

$399.00

flat rate, per month

No plan information available

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Locobuzz Features

Popular features found in Social Media Management
Alerts/Notifications
Automated Publishing
Brand Tracking
Campaign Management
Collaboration Tools
Customer Engagement
Engagement Tracking
Multi-Account Management
Post Scheduling
Social Media Integration
More features of Locobuzz
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Escalation
API
Audience Targeting
Automated Scheduling
Autoresponders
Benchmarking
Calendar Management
Calendar/Reminder System
Campaign Analytics
Campaign Scheduling
Chatbot
Chat/Messaging
Chat Transcript
Code-free Development
Communication Management
Competitive Analysis
Competitor Monitoring
Configurable Workflow
Contact Database
Contact Management
Content Management
Contextual Guidance
CRM
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customer Social Profiles
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Data Import/Export
Data Visualization
Email Alerts
Email Management
Email Marketing
Email Templates
Email Tracking
Feedback Management
Filtering
Impact Measurement
Influencer Tracking
Intent Recognition
Keyword Tracking
Lead Attribution
Lead Capture
Live Chat
Marketing Automation
@mentions
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Management
Multi-Channel Marketing
Multi-Channel Social Integration
Multi-Language
Natural Language Processing
Negative Feedback Management
Performance Metrics
Pre-Configured Bot
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Reputation Management
Response Management
Review Monitoring
Search/Filter
Sentiment Analysis
Social Listening
Social Media Monitoring
Social Performance Management
Speech Recognition
Survey/Poll Management
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Trend Analysis
Visual Analytics
Widgets
Workflow Management

Locobuzz User Reviews

Overall Rating

4.3

Ratings Breakdown

48%

34%

16%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.5

Functionality

4.2

Sumeet Z.

Verified reviewer

Gambling & Casinos

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Best ORM Platform

It's very good for us as app company we got to know about our competitors

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ticketing auto conversion from the social media negative comments

Cons:

Auto replies not able to see the comments on actual comments

Reasons for choosing Locobuzz

Deep analysis of the market and competitors also giving the good

Vendor Response

Hi Sumeet! Thank you for taking the time to review Locobuzz! Our team hugely appreciates it as we value your feedback highly. We're working on improving our products and services and will continue to serve you better into the future. Regards, Team Locobuzz

Replied June 2021

Verified

Reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

ORM Done Right!

The team is very responsive. They try to keep new updates on the software and have various services that can bring a significant change in overall customer experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Locobuzz as tool is a good platform for social listening and addressing customer issues. The software covers not only social media but also allows to scan the larger digital space. It integrates smoothly into your CRM systems and helps to build the response process efficiently. This is a big differentiation as a marketer.

Cons:

The ride has been smooth over last 2 years

Reasons for choosing Locobuzz

Overall costs, features and willingness to integrate and customize to our needs.

Verified

Reviewer

Financial Services

501-1000 employees

Used daily for less than 12 months

Reviewed March 2023

All in one roof - CX management platform!

- Sentiment Analysis - Helped in finding multiple talking points around topics & driving actionable takeaways from the same- Alert Management - Quick alerts across different pocs helped them take actions effectively- ORM - Auto bucketing & effective response management that improved the TAT & response rate

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The new update is much friendlier than previous in terms of playing around the dashboard & for in-depth analysis. In terms of the tech, the software has been quick & fast in terms of crawling mentions on real time basis. The auto tagging system in place has helped the ORM team so much.

Cons:

With respect to the listening module, the old updates were inefficient in terms of deep diving into sentiments & finding the trigger point. About engagement module, the dashboard should display the top line basic metrics that any brand or marketer would require.

Reasons for choosing Locobuzz

Beneficial for those who want an all in one package considering ORM, CRM, Listening & Social Media Analytics

Verified

Reviewer

Banking

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

A Good Product

Overall the platform is robust and is getting better over time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is a single point of contact between the user and the social channels.

Cons:

The URLs cannot be tracked and posting on certain platforms (Google Maps) is tricky.

Reasons for choosing Locobuzz

Vernacular ability Customer service and support

monika b.

Verified reviewer

Marketing and Advertising

10000+ employees

Used daily for less than 2 years

Reviewed May 2019

User Friendly and data enriched tool for customer study

We are using Locobuzz for our response management, competition analysis, category listening and to be updated about digital chatter of other competitors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its customization option as per requirement, Real time visualization, Reporting, data extraction and its DIY dashboards for the ease, understanding the digital chatter across all platforms with easy and clean reports, very cooperative staff and hardworking agents.

Cons:

Influencer stream can be more streamlined, e commerce listening

Reasons for choosing Locobuzz

easy to use, competition analysis is easy to do, brand track along with the other brands , customizable reports and they are even open for e commerce listening and integration of GA is the added advantage.

Somesh M.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

Social Listening and Analytcis Review

Overall a good experience and we at Cerebrate are pretty positive that the tool will get more robust in terms of analytics and insights. Both Dream11 and Cerebrate have a huge expectations

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dashboards and overall customization is good, however the metrics could have been arranged in a more user friendly manner.

Cons:

YouTube data fetching is struggling a lot, and have faced multiple issues around Instagram webhooks. These issues are from API or from the respective platforms, but Locobuzz should be vigilante about this and should not wait for the client or agency to escalate it.

Reasons for choosing Locobuzz

As an ORM + Social Listening tool Locobuzz checked all the boxes for both Dream11 and Cerebrate Solutions and accordingly the decision was taken.

Vendor Response

Hi Somesh, Thank you for taking the time to review Locobuzz! Our team hugely appreciates it as we value your feedback highly. We're working on improving our products and services and will continue to serve you better into the future. Regards, Team Locobuzz

Replied June 2021

Verified

Reviewer

Banking

10000+ employees

Used daily for less than 2 years

Reviewed February 2023

Locobuzz for Social Media Reputation Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very easy to use and competitively cost.

Cons:

The social channels get disintegrated very frequently.

Rachita T.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for more than 2 years

Reviewed March 2023

One of the best tools

ORM is very convenient to use through LocoBuzz. I've also used the tool for listening and it is really efficient and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ORM is very convenient to use through LocoBuzz. I've also used the tool for listening and it is really efficient and helpful.

Cons:

Overall experience has been good. No cons as such.

Avinash B.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used daily for more than 2 years

Reviewed February 2023

Locobuzz Experience

Have been using the product since 2013 (10 years) and have seen it growing and developing. Locobuzz is filled with multiple features but it still needs to up the game in terms of analytics and

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Locobuzz 3.0 reporting and AI insights CoverageEase of use Response Management features

Cons:

Machine Learning is not upto mark. It gives incorrect data Repetitive glitches and errors in data analytics (DIY Dashboards or other features)

Reasons for choosing Locobuzz

David R.

Verified reviewer

Airlines/ Aviation

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

happy with the tool and Extremely best service

Good with the product and happy with the instant resolution by the support team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interactive dashboards, comparison with other's and Cloud where we can understand the voice of the customer at one go.

Cons:

need to manually change the organization name , every time we login 2. Reporting should be in today, yesterday, weekly, fortnight and monthly and in addition a calendar to change the date ; If possible please do add month on month performance dash board for easy access

Reasons for choosing Locobuzz

n/a

Vendor Response

Hi David, Thank you for taking the time to review Locobuzz! Our team hugely appreciates it as we value your feedback highly. We're working on improving our products and services and will continue to serve you better into the future. Regards, Team Locobuzz

Replied June 2021

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