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Mailchimp vs Mailtrap

Updated February 6, 2026

Mailchimp vs Mailtrap: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$13.00

per month

$15.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Collaboration Tools
4.83
Click Tracking
4.62
Inbox Management
4.61
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Simple Mail Transfer Protocol (SMTP)
5.0
Campaign Analytics
5.0
Spam Blocker
5.0
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Integrations
Easypromos
Easypromos
Epos Now
Epos Now
Evernote Teams
Evernote Teams
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Zapier
Zapier
Heroku
Heroku
Make
Make
See All
Pros / Cons
  • Mailchimp allows us to quickly create, automate, and analyze email campaigns, making it an excellent choice for both beginners and seasoned marketers.
  • For agencies, they forced that the pre-paid credits expire in a year, and the list plans aren't worth the money unless you send a lot of frequent mails. If you send campaings from time to time to different customers, unless your volume is huge, fees make it unpayable. If you are an end user, then the story is different and prices will make more sense (maybe that's their idea of customers right now).
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  • An area for potential improvement could be the introduction of a free trial for their Business plan, which would offer users the opportunity to test extended functionalities prior tomaking an upgrade.
  • Extremely bad customer service or I should say NO customer service and there stats were all wrong
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad