Rentals United 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Rentals United
Rentals United is a cloud-based channel management solution, which assists vacation rental managers with management of online reservations and guest communications. Key features include room bookings, pricing analysis, messaging and data synchronization.
The application enables users to list properties on multiple websites and update pricing and availability details in real-time. Teams can use the mobile application to manage property calendars, access reservation details and receive booking notifications. Further, it allows property managers to adjust pricing based on factors such as a number of guests and duration of stay.
Rentals United comes with an open API and integrates with third-party listings applications such as Airbnb, Wishbox, Booking.com, Expedia, Tripavisor, Trivago, Wishbox and more. Its connection with payment processing tools such as Stripe and HomeAway enables hosts to collect guest payments in multiple currencies.
The system is available on monthly subscriptions and support is provided via phone and online help desk.
Rentals United Screenshots

Rentals United Pricing and Plans
General Pricing
Pricing available upon request
No plan information available

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Rentals United Features
- Popular features found in Channel ManagementCalendar ManagementCampaign ManagementData SynchronizationDynamic PricingIncentive ManagementLead ManagementMulti-Channel DistributionOrder ManagementPartner PortalPipeline Management
- More features of Rentals UnitedActivity DashboardAPIAvailability ManagementBilling Rate ManagementBooking ManagementChannel AnalyticsChannel ManagementCommission ManagementContent ManagementCredit Card ProcessingDashboardData Import/ExportDiscount ManagementElectronic PaymentsEmail ManagementEmail TemplatesFor Vacation RentalsGuest CommunicationsGuest Experience ManagementInventory ControlInventory ManagementMulti-Channel ManagementOnline BookingPartner ManagementPayment ProcessingPerformance MetricsPrice/Margin ManagementProperty ManagementReal-Time AnalyticsReal-Time DataReal-Time UpdatesReporting/AnalyticsReporting & StatisticsReservations ManagementRoom BookingTemplate ManagementThird-Party IntegrationsWebsite ManagementWork Order Management
Rentals United Integrations
See all 30 integrations
Rentals United User Reviews
Overall Rating
3.9
Ratings Breakdown
5
57%
4
15%
3
7%
2
5%
1
16%
Secondary Ratings
Ease of Use
4.0
Value for money
3.8
Customer support
3.9
Functionality
3.8
Margarida R.
Verified reviewer
Hospitality
2-10 employees
Used daily for less than 2 years
Review sourceReviewed October 2019
There is a different life before and after Rentals United!
5
Before working with RU I spent hours updating calendars and working with few platforms. Now this work is done automatically and I can do other things to improve the service.
Ratings Breakdown
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Thom J.
Verified reviewer
Hospitality
2-10 employees
Used daily for less than 2 years
Review sourceReviewed March 2023
Rentals United is a must-have for large-scale property management on OTAs
5
Rentals United helps is bridge the gaps in using large-scale partners and OTAs as a small-to-medium size company. We couldn't do what we currently do without a channel manager and we feel RU is the best option at the best price, and the support is fantastic.
Ratings Breakdown
Reasons for choosing Rentals United
They were easier to work with and had a better existing relationship.
Vendor Response
Hi Thom, Thank you for your review and nice words. We are pleased to know Rentals United has been a must-have for your company. We constantly look to improve and it is great to hear how much you value our platform and customer support. Again, thank you for the encouraging words.
Replied March 2023
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Real Estate
2-10 employees
Used weekly for less than 12 months
Review sourceReviewed December 2025
Solid functionality, but interface could be better
4
As a property management system, Rentals United generally delivers a solid experience. The tool is reliable in daily use and the functionality provided is sound. Channel synchronization works properly, which is essential for preventing double bookings. The biggest drawback is the dated and cluttered interface that makes working with the system more time-consuming than necessary. Despite these usability challenges, the software does what it needs to do and the core functionality is solid. For professional use it's an acceptable solution, but there is certainly room for improvement in terms of user experience and modern interface design.
Ratings Breakdown
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jeffrey D.
Verified reviewer
Hospitality
2-10 employees
Used daily for less than 2 years
Review sourceReviewed June 2025
By Far the Worst Channel Manager - EVER
1
RUN - don't walk; RUN!!!
Ratings Breakdown
Reasons for switching to Rentals United
Connection to the new reservation software required a move
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Bart K.
Verified reviewer
Hospitality
2-10 employees
Used daily for less than 2 years
Review sourceReviewed April 2021
Good value for money and customer support
5
ALL IN ALL, good value for money and a solid product that is being improved constantly. Prepare for bumps and sweat during integration and use extra external services to generate extra income and make it easier and more guest friendly.
Ratings Breakdown
Reasons for choosing Rentals United
Price and core features such as unified inbox for guest communication and ownership of the listings on OTAs.
Vendor Response
Hi Bart! Thank you so much for this amazing review!! We really appreciate your feedback and we are happy that you are satisfied with our product and service. All the negative points you have stated will be taken into consideration for future platform updates. We wish you a wonderful and productive season! The RU Team
Replied May 2021
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Fabian C.
Verified reviewer
Hospitality
2-10 employees
Used daily for more than 2 years
Review sourceReviewed March 2021
Software with good ideas but unethical management, terrible functionality and poor communication!
3
The idea of simplifying the procedures and needs in the hospitality sector and the tourists apartments that they propose is great, many useful and value-added services for the owners and managers that they claim to have is really incredible, ...BUT the reality is different , because not all of them work, channels outside of Booking.com, Airbnb and Expedia, hardly have reservations, if not none, not to mention that for years the synchronization has been poor and problematic, in addition to being super slow in everything, any update, change or bug, it took forever, sometimes weeks ...horrible! ...Even so, after several years with them since their inception as a company, putting up with all their beginner mistakes, and in the pay-per-use mode, at the end of 2020 in the midst of a Covid 19 pandemic and disaster in the tourism sector, they forced me to change to a monthly payment plan or leave the platform!!!, they don't care about all the years, times and resources that our company dedicated to them, they told me: either you pay about 90 euros per month, or you leave the platform. ....decide for yourself if you want to work with such a company... In the last months of 2019, I must admit that for some reason, customer service improved a bit compared to previous years, but nothing else, at least for me, with the experience of so many years with them, it is worthless the mandatory monthly payment that they demand. , I COULD NEVER RECOMMEND this software to anyone!!!
Ratings Breakdown
Reasons for choosing Rentals United
because it was a revolutionary new service with no monthly payment...
Reasons for switching to Rentals United
...because they forced me to pay for a useless service if I wanted to continue with them.
Vendor Response
Hi Fabian! Thank you for your review!! We are pleased to hear that you like our platform and service. We also take a lot of pride in our customer service, so it is wonderful to hear your feedback. We strive to improve our service and we are very happy to know that all the work is paying off! The channels we offer all work and we do have proven statistics in this regard. I understand that some of the channels you picked did not perform well for your region. In regards to the monthly payment, this has been switched years ago and the limit date for the last remaining accounts was the one on which we contacted you. You were the last RU client not paying for the monthly fee. We are sorry about the impact that this may have had on your business. The RU Team
Replied May 2021
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Kimberly P.
Verified reviewer
Hospitality
2-10 employees
Used daily for less than 12 months
Review sourceReviewed June 2021
Couldn't be happier!
5
Ratings Breakdown
Reasons for choosing Rentals United
Competitive pricing, good product, and a larger number of channels to connect.
Reasons for switching to Rentals United
We had multiple issues with rates and availability and customer service was not helpful with our past channel manager. We needed something better suited to our needs and something more reliable.
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Valerio A.
Verified reviewer
Hospitality
2-10 employees
Used daily for less than 2 years
Review sourceReviewed February 2021
The channel manager you are looking for :)
5
I'm really having a positive experience with RU, special thanks to [SENSITIVE CONTENT HIDDEN]. She gave me really all support I needed! I would
Ratings Breakdown
Reasons for choosing Rentals United
Great connections to the main channels, easy setup by importing the properties from Airbnb
Vendor Response
Hello Valerio, Thank you very much for your positive review and for sharing your personal experience. We are really pleased to hear that our ongoing support has been a highlight! We are continuously working to improve our product, therefore we have forwarded your improvement suggestions to our Product Owner, for future consideration. Once again, thank you for your kind and encouraging words!
Replied May 2021
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Andrzej S.
Verified reviewer
Hospitality
51-200 employees
Used monthly for less than 6 months
Review sourceReviewed September 2023
The worst company in the market
1
We did a 2 month test with connection with bookingsync for multi units. Complete disaster, wrong prices calendars show booked guests couldn’t book for certain days, wrong accountings connections. And sending us bills for months after we cancelled our agreement. Send 10 emails to accounting - zero response We lost largest Clint with 16,000 apartments and preparing for a lawsuit
Ratings Breakdown
Reasons for choosing Rentals United
They have told us that they can take care of multi units that bookingsync doesn’t Suport
Reasons for switching to Rentals United
Rental united doesn’t work it’s the worst company that we have ever deal with.
Vendor Response
Dear Andrzej, We want to extend our thanks to you for the time you spent on the phone with our team following the review you provided. While many of our clients seamlessly manage their account integrated with BookingSync/Smily, we want you to know that we are actively investigating the issues you have experienced with the help of the tickets your team has opened with our Support Team. Your feedback is invaluable in helping us improve our services and also our connections to our partners.
Replied September 2023
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Justin M.
Verified reviewer
Hospitality
11-50 employees
Used daily for more than 2 years
Review sourceReviewed October 2021
Worse software/service I have ever used
1
We continue to use Rentals United because of our existing integration and a sort of "better the devil you know" outlook. However the many, constant issues we have with the service and support are close to pushing us over the edge to find an alternative.
Ratings Breakdown
Vendor Response
Hello Justin, we are truly sorry to hear you have had a negative experience with our product and support teams. Please note that your RU Key Account Manager has been trying to contact your team for the past months but has not had any response. These regular meetings between our teams are crucial, as this is our opportunity to communicate any API updates ahead of time and address any concerns you are faced with in an efficient and timely manner. Our API team has confirmed that our endpoints have not been modified for the last 5 years. Additionally, we have extensively reviewed the requests submitted to our support team and we can confirm that back in August 2021, a more efficient way to extract the fees and taxes was offered as an alternative to using the "comments section". Please contact our team on support@rentalsunited.com with your updated contact details and we would be delighted to put you in touch with your dedicated Key Account Manager to further discuss your concerns.
Replied November 2021
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