Rentals United 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rentals United

3.9

(136)

Pricing

Pricing available upon request

About Rentals United

Rentals United is a cloud-based channel management solution, which assists vacation rental managers with management of online reservations and guest communications. Key features include room bookings, pricing analysis, messaging and data synchronization.

The application enables users to list properties on multiple websites and update pricing and availability details in real-time. Teams can use the mobile application to manage property calendars, access reservation details and receive booking notifications. Further, it allows property managers to adjust pricing based on factors such as a number of guests and duration of stay.

Rentals United comes with an open API and integrates with third-party listings applications such as Airbnb, Wishbox, Booking.com, Expedia, Tripavisor, Trivago, Wishbox and more. Its connection with payment processing tools such as Stripe and HomeAway enables hosts to collect guest payments in multiple currencies.

The system is available on monthly subscriptions and support is provided via phone and online help desk.

Rentals United Screenshots

Rentals United Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

General Pricing

Pricing available upon request

No plan information available

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Rentals United Features

Popular features found in Channel Management
Calendar Management
Campaign Management
Data Synchronization
Dynamic Pricing
Incentive Management
Lead Management
Multi-Channel Distribution
Order Management
Partner Portal
Pipeline Management
More features of Rentals United
Activity Dashboard
API
Availability Management
Billing Rate Management
Booking Management
Channel Analytics
Channel Management
Commission Management
Content Management
Credit Card Processing
Dashboard
Data Import/Export
Discount Management
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
Guest Communications
Guest Experience Management
Inventory Control
Inventory Management
Multi-Channel Management
Online Booking
Partner Management
Payment Processing
Performance Metrics
Price/Margin Management
Property Management
Real-Time Analytics
Real-Time Data
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Reservations Management
Room Booking
Template Management
Third-Party Integrations
Website Management
Work Order Management

Rentals United Integrations

VEVS Rental Software

Guesty

RNS Vacation Rental Software

MyRent

Bookipro

Barefoot

See all 30 integrations

Rentals United User Reviews

Overall Rating

3.9

Ratings Breakdown

57%

15%

16%

Secondary Ratings

Ease of Use

4.0

Value for money

3.8

Customer support

3.9

Functionality

3.8

Margarida R.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

There is a different life before and after Rentals United!

Before working with RU I spent hours updating calendars and working with few platforms. Now this work is done automatically and I can do other things to improve the service.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

The credibility of the service, the guarantee that calendars are up to date instantly. The variety of connections to the various platforms is undoubtedly an asset in UK services. Strongly recommend them!

Cons:

There is no way to create a customer contact file

Laurent L.

Verified reviewer

Hospitality

Used daily for less than 2 years

Review source

Reviewed April 2018

Great product with very efficient team for onboarding and support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use, nice design, reliable, excellent support team The support team is the key employee for us ! He is details and customers oriented and has always find solutions for us. Definitely an amazing employee ! Key Account Manager is also very professional and helpful.

Cons:

The process to multi connect our properties to OTAs could be easier sometimes as we get lost in the different ways... Would love to have one click button to multi connect ;-) and to bypass the administrative registrations. A more dynamic tool to set up prices could also be a great edge.

Zohar L.

Verified reviewer

Hospitality

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed September 2023

Rentals United a waste of time if you are looking for additional OTAs exposure

Complete waste of time!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The purpose I used Rentals United was to connect with Google Rentals and plenty other Otas, Renatals united connect with.Complete loss of money and waste of timeOut of 12 reservations I got through rentals united in 6 months only 1 really showed up.

Cons:

Complete waste of money and completed waste of time.The OTAs I connected with through Rentals United dont seem to screen guests reservations.in 6 months of use I only had 12 reservations and 11 cancellations!I had my calendar dates blocked by guests that never paid and eventually were cancelled by my team or by them selves.I lost money due to blocked dates by bogus guests

Reasons for choosing Rentals United

Watched their [sensitive content hidden] claim the average Rentals United new user increases their listings occupancy by 25%For me it was the opposite! I had blocked dates of guests that never planned on paying for the reservation.

Vendor Response

Hi Zohar, We are sorry to hear you have had a negative experience with our platform. Our Customer Success team has been in contact with you for the past weeks, offering meetings in order to resolve pending issues and to optimise your account. We are happy that the pending issues now have been resolved. You are using Rentals United in combination with your PMS which has direct connections to the big OTAs. Rentals United offers additional connections to other sales channels, from which you have received several reservations.   With regards to these reservations, some guests have cancelled their reservation and received a refund according to your cancellation policy. Guests, unfortunately, sometimes need to cancel their accommodation. We recommend reviewing if the cancellation policies you currently work with, are still a good fit for your business.    While it is correct that we usually see a 25% increase in reservations, it is important to keep in mind this includes reservations from the biggest OTAs. These are connections that you are not using with your PMS, not with Rentals United and therefore you probably have not seen this mentioned increase. We do apologise for the confusion in this matter.  If you have additional questions about this, don't hesitate to reach out to us. Thank you for your feedback and taking the time to express your concerns.

Replied October 2023

Karolina C.

Verified reviewer

Leisure, Travel & Tourism

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Powerfull channel manager, but withour any futures

I don't like them, but I need them...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They have integration with planty of booking channels, but general they focus on high number amount of integration not on important ones. They don't have integration with VRBO and Home Away, one of the most important channels on earth... Also, they are poor in tools and futures... With this high price they should be multi task app

Cons:

When something broke or I need some information, you wait ages for replay and sometimes you didn't get correct answer. I'm sick even when I think that I need help from support. Also they not polite and nice Integration, should be with more important channels

Markus M.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2018

One of the most advanced and easy to use channel managers for vacation rentals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Usability - Many channels are well synchronized in terms of content as well as rates & availability. - Great onboarding team and recommendations concerning the different channels - Easy to understand API & Documentation for PMS integration

Cons:

- Some items do not get correctly synced - Content syncs only once automatically and not after each change - Message integration with automated messages, would be great to efficiently communicate directly with clients of all the different channels

Andrea T.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed November 2017

Good potential, very poor/non existent customer service

It could be a good software but lacks in customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and well designed. A good number of channels available for connection. A fixed price per month is good if you receive a good amount of reservations.The only problem is that it does not deliver what's promised.

Cons:

The biggest issue of this product is the customer service. Before I paid the subscriptionI have been literally chased by their salesman, available at every time and day of the week. After the first purchase they never responded before a couple of days time and NEVER deliver what they promise. I have been dealing so far with 3 different people, all of them left their position with no notice leaving me sending emails to empty desks. It's presented as a time saver software but it actually takes lot of time only to have the channels actually connected. On the dashboard the channels look connected but if you check channel by channel you would discover they were not active at all. Lot of problems with Expedia with wrong push of the rates all the times. I think it could be a good product if they only would invest more in customer support and less in sales. Selling a product is relatively easy, keeping a customer is the hard part.

Vendor Response

Hi Andrea, thanks for your valuable feedback. I've spoken to your account manager, Nicolas and I'd be happy to help speed things along so we meet your expectations. Feel free to contact me directly if you need some more assistance (james@rentalsunited.com)

Replied November 2017

Arkadii K.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

worst support in life. all reviews fake

run away from them. save both nerves and money the connection response takes 3-6 days. reply mail 2-20 days. this is not a joke. they torture me

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Do not answer the phone

Cons:

i unfortunately I'm their client

Simone K. S.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed October 2017

Very professional mentoring by Max Medina, honest and always available. 100% recommended.

Good service, more reservations!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable, fast, good connection, very easy to handle and great selection of the most important channels

Cons:

At this point I don't have any cons about the software. More PMS options would be nice for the future

Miriana R.

Verified reviewer

Hospitality

Used daily for less than 6 months

Review source

Reviewed December 2017

Great and interesting experience

just started we'll see in the future

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to be used and great design all information are at hand good assistance from the team, smooth first access

Cons:

the need to contact directly the channels; it takes quite long especially with the "big ones"- so maybe better agreements with them would be appreciated

Zachary K.

Verified reviewer

Hospitality

2-10 employees

Used other for less than 6 months

Review source

Reviewed October 2019

Avoid unless you want to have duplicate booking and inaccurate calendars.

If I could give this company zero stars I would. This has to be the worst channel manger software ever. It is simply not fit for purpose. It fails miserably to protect from double bookings which is the whole point of it. There staff are shockingly bad, well except the super sales person who persuaded us to sign up. They blame everyone except themselves, one excuse after another. We will be suing them... AVOID

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software is not fit for service. It fails to sync correctly, an issue they are well aware of but they continue to sell this to innocent parties.

Cons:

The software should not be sold to anyone who needs calendars to be synchronised as it if not accurate.

Showing 1 - 10 of 136 Reviews

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