Sinch Engage vs Thryv: Which is best for you?

A back-and user manual or a support team speaking and writing italian will be much appreciated.

The thing that is missing most is a GUI where you can immediately see the entire flow chart and the customer journey at a glance, especially on the chatbot part.

Thryv has been great for keeping our client communication, invoicing, and scheduling all in the same place.

I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription.