Loyalti 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Loyalti is right for your organization?

Our Customer Communications Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Loyalti

4.6

(20)

Pricing

Starting at $49.00 per month

About Loyalti

Accelerate your retail business with the nation’s leading customized loyalty system! Quickly retain and engage customers by giving points, offering incentives, and delivering best-in-class perks that turn visitors into a community of loyal customers. Serves 3 million shoppers and 1000s of storefronts nationwide.

Loyalti Screenshots

Loyalti Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Grow

$49.00

flat rate, per month

Plan includes:

SMS Campaigns
Dashboard Analytics
Campaigns
Compliance
Knowledgebase
Chat Support
Support Tickets
Add Your Branding

Pro

$99.00

flat rate, per month

Plan includes:

Desktop & Mobile Apps
Add Branding and Logo
Reward
Customer Points
SMS Campaigns
Email Campaign
Automated Campaigns
Advanced Analytics Dashboards
Customer Support
Chat Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Loyalti Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of Loyalti
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Autoresponders
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Client Portal
Communication Management
Contact Management
CRM
Customer Activity Tracking
Customer History
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Email Campaign Management
Email Management
Email Marketing
Engagement Tracking
Lead Capture
Loyalty Program
Membership Management
Mobile Optimization
Multi-Campaign
Multi-Channel Marketing
Multi-Language
Personalization
Promotions Management
Real-Time Analytics
Referral Tracking
Reporting/Analytics
Rewards Management
SMS Marketing
SMS Messaging
Template Management
Third-Party Integrations
Transaction History

Loyalti Integrations

Olo

Shopify

Loyalti User Reviews

Overall Rating

4.6

Ratings Breakdown

70%

20%

10%

Secondary Ratings

Ease of Use

4.9

Value for money

4.5

Customer support

4.3

Functionality

4.5

Ni F.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Reviewed February 2023

1+1 Loyalty Review

Overall, my experience with Spark Loyalty has been really positive. It’s helping my business keep existing customers and prompt customers who haven’t visited in a while to come back. It’s fostered great relationships with my community and made a business transaction feel more personal.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My favorite features of this product is the ease for customers to have an electronic punch card that keeps them coming back and offers incentive to get a reward. My other favorite feature is the dashboard where I can control any campaigns, see my customer stats, and easily manage the program.

Cons:

My only con for the system is that sometimes the IPad can lag pretty bad and this will frustrate the customer. Luckily, when this started happening, I called customer service and received a new one on the mail very quickly.

Reasons for choosing Loyalti

I though that Spark offered the most personalized option for my business for the best price.

Terri K.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Reviewed February 2023

I love Spark Loyalty

I feel that my customers love to get rewarded with every purchase.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use. It brings my customers back more often to redeem a reward.

Cons:

I would like to be able to see the expiration date of the offers. Then the customer could decide whether to use one offer over another. I would like to be able to change the customers phone # when they get a new number.

Reasons for choosing Loyalti

The salesman was super nice and explained everything very well. Customer service has been excellent. I have had to tweek several little things and they do everything that I ask.

Reasons for switching to Loyalti

Your price was better and Five Stars had so many rules about how many texts could be sent per week, you couldn't use certain wording, etc.

Caroline D.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Reviewed February 2024

My review loyalty program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How clients do not need an application or have to carry cards with them. Love the stamper!

Cons:

How I am not able to get all my customers on text messaging campaign and how I cannot have my information sent in french when 95% of my clientele is french!

Aubrey M.

Verified reviewer

Furniture

2-10 employees

Used daily for less than 12 months

Reviewed February 2023

Community Involvement

Spark has fully embraced my business model of co-mingling other local cities/towns/villages to cross promote each other business with Community Maps, Sponsorships of events, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of sending email/texting campaigns.

Cons:

I wish we could integrate other local businesses customer base with my own, willing the other businesses agree to share information.

Jessie V.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Reviewed February 2023

Spark Loyalty Review by JessieV

My overall experience has been very positive. I have repeat customers that love the loyalty program. I have team members that appreciate the easy application. And I have time that needs to be saved and this product allows me that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to use and how my guests love that it is interactive and "new age".

Cons:

Sometimes it glitches because of internet usage.

Reasons for choosing Loyalti

I love the cost, customer service and the friendliness on the front end to my guests.

Tamika G.

Verified reviewer

Cosmetics

2-10 employees

Used daily for more than 2 years

Reviewed February 2023

Reliable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Reliable software. Clients love it as well. Reliable

Cons:

I would like to be able to access the history of the check ins for specific dates

Diana L.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Reviewed February 2023

An excellent choice for Small Businesses

Spark Loyalty improved the way we attract customers and provided a way to make sure our customers would try out more of the products that aren't as well known in our store!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really enjoy the simplicity and the practicality of this system. It was really easy to install and our customers adapted quickly to our new loyalty program thanks to Spark! We also enjoy the capability of sending texts directly to our customers for marketing and promotions!

Cons:

The simplicity of the system is also one of the things we feel is a con, since we would like to customize our offers more like scheduling the offers month by month and limiting the use per customer of certain offers. We hope to see this implemented in the future!

Kate T.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 12 months

Reviewed February 2023

Easy to use, customers really like it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy for both customers and us as the business owners to keep track of what points and rewards they've earned. It's also very easy for us to manage sending out text and email alerts to keep our customers engaged in the brand.

Cons:

It would be great if the program was integrated with the Clover POS system so that we could keep track of customer points for all orders, not just in store orders or ones when online customers remember to ask us to log them in.

William A.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Reviewed February 2023

Points to keep customer loyalty

Great experience and simple to use. Our customers love to collect points to redeem for free drinks and are more likely to come back to our shop!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use interface for customer and staff, and points system incentives customer loyalty

Cons:

No complaints, system always worked as needed

Reasons for choosing Loyalti

Reasonable price for a great system!

Shawn Y.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Reviewed February 2023

Review

Pretty good overall.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Convenience. Simplicity. It’s great

Cons:

Sometimes have to restart system to get it to work

Showing 1 - 10 of 20 Reviews

See All Reviews

Other Top Recommended Customer Communications Management Software

Zendesk Suite

4.4 (4065)

Recently recommended 1 times

Zipteams

4.7 (73)

Recently recommended 1 times

4.7 (16241)

Recently recommended 0 times

4.7 (6397)

Recently recommended 0 times

Stuck Between Options?

Our experts can help you compare Loyalti with other top options, so you can find the best fit for your needs.

Loyalti 2026: Benefits, Features & Pricing

Overview

About Loyalti

Loyalti Screenshots

Loyalti Pricing and Plans

Loyalti Features

Loyalti Integrations

Loyalti User Reviews

Other Top Recommended Customer Communications Management Software

See what companies are saying about Software Advice