SysAid vs Teamwork Desk: Which is best for you?

The live chat function improves user engagement by offering real-time assistance, and the deployment process, while requiring some initial setup effort, is well-documented and straightforward once familiar with the system.

This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.

I recall that there was no frustration and everything was running smoothly while we were using the platform.

Does not integrate with much other software that we use to enhance the customer experience.