Yetiforce CRM 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Yetiforce CRM

4.7

(54)

Pricing

Starting at $1.00 per year

About Yetiforce CRM

YetiForce is a hybrid open source customer relationship management (CRM) solution that caters to midsize and large businesses across various industries. The platform helps users manage their interactions with existing and potential customers. Key features include task and territory management, email marketing, lead management and scoring and internal-chat integration.

YetiForce allows administrators to customize their dashboard to show modules such as time control, calendars, tickets and leads. Administrators can also change the visibility of specific widgets for different users and add custom widgets with filters.

Yetiforce features a built-in email module that helps users send and receive mail directly. Users can also link emails to contacts, leads, accounts, partners, competitors and various processes and sub-processes.

YetiForce can either be deployed on-premise or hosted in the cloud. Support is offered via phone, email and online FAQs.

Yetiforce CRM Screenshots

Yetiforce CRM Pricing and Plans

Starting price: $1.00 per year

Free Trial

Free Version

Basic

$1.00

per year

No plan information available

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Yetiforce CRM Features

Popular features found in Online CRM
Calendar Management
Contact Management
Email Management
Lead Qualification
Marketing Automation
Opportunity Management
Pipeline Management
Reminders
Reporting/Analytics
Segmentation
Task Management
Workflow Management
More features of Yetiforce CRM
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Scheduling
Billing & Invoicing
Budget Management
Calendar/Reminder System
Campaign Management
Client Management
Client Portal
Collaboration Tools
Commenting/Notes
Contact Database
Contract/License Management
CRM
Customer Database
Customer Segmentation
Customizable Fields
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Document Storage
Drag & Drop
Email Marketing
Email Templates
Field Sales Management
File Sharing
Forecasting
For Insurance Industry
Gantt/Timeline View
Idea Management
Interaction Tracking
Internal Chat Integration
Issue Management
Lead Management
Live Chat
Milestone Tracking
Mobile Access
Multi-Channel Communication
Performance Metrics
Prioritization
Project Planning/Scheduling
Proposal Generation
Quotes/Estimates
Reporting/Project Tracking
Reporting & Statistics
Resource Management
Role-Based Permissions
Sales Forecasting
Sales Pipeline Management
Sales Reports
Search/Filter
Social Media Integration
Territory Management
Time & Expense Tracking
Web-based Deployment

Yetiforce CRM Integrations

1CRM

Zendesk Sell

Microsoft Outlook

Google Maps

Callture

Yetiforce CRM User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

13%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.4

Functionality

4.6

Italo P.

Verified reviewer

Used other for less than 6 months

Review source

Reviewed June 2018

Very complete tool for handling customer information

In general terms, I think it is a fairly complete tool and above all that it does not generate costs for the company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like about Yetiforce, is that although it is a free download tool, it is very complete and intuitive

Cons:

I do not see that I have many things to improve, however they could add automatic updates. For the rest, I think it's a good application

Vendor Response

Thank you very much for your review! We appreciate all your comments.

Replied June 2018

Piotr S.

Staffing and Recruiting

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Affordable & Excellent

I'm really glad I found and gave YetiForce a try.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.

Cons:

Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.

Vendor Response

Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible.

Replied February 2019

Jan d.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for free trial

Review source

Reviewed July 2018

The system is completely useless when you cannot change the currency from USD to Euro

none whatsoever

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Firts imppression looks good but very disappointed that the default settings cannot be changed. This is a major flaw.

Cons:

I cannot respond to this as the basics simply does not work when you cannot change a default setting

Vendor Response

Thank you for the review. We are going to add a functionality that will allow you to change the previously selected default currency today. If you provide us with an access to your system we will add this functionality to your system for free. Alternatively, we can offer you a free account on our private cloud for 2 months, after that period you can either receive a copy of your system or you can keep using the service at its regular price (it includes free updates, support, fastest server optimized to work with YetiForce).

Replied July 2018

Magdalena K.

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Complete and user friendly CRM

The work is easier and faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YetiForce has a lot of versatile functionalities and tools that can be easily found in the application. It's also fairly easy to manage from the administrator's perspective. Updates and new features are released quite regularly. The application is free and opensource so the possibilities are endless.

Cons:

The documentation is incomplete, sometimes you have to experiment with some settings because there is no description that would explain what certain options do in the system.

Vendor Response

Thank you very much for this great review!

Replied June 2018

Piotr W.

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2017

Customized CRM

It keeps our document and information circulation much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CRM is fully customised which makes it suitable for all our activites. Team has demonstrated good understanding of our business needs, contact with the vendor is easy. Documentation for implementation was well thought-over. This system user friendly, despite it is techinical compexity. We will continue cooperation with YetiForce.

Cons:

Each phase implementation is quite time-consuming and needs excessive testing, but we have faced no major issues.

Vendor Response

Thank you very much for the favorable review.

Replied October 2017

Damian P.

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

YetiForce proves that decent business software doesn't have to be expensive

So far YetiForce has been great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

YetiForce is an all-in-one solution and still remains free. When I first found YetiForce I wasn't sure how good a free CRM can be judging from my previous experience but I was pleasantly surprised. I had no problems with the installation and configuration, all the users got used to the software pretty quickly as well.

Cons:

There is nothing major that I dislike, just a few small issues. I think an update notification would be a great addition, whenever a new update is available the admin could get a notification in the CRM. Another thing that could also use a notification system are emails, it would be great if YetiForce had sound notifications when an email is received.

Vendor Response

Thank you for taking the time to leave your amazing review! We're glad YetiForce surprised you. We forwarded your comments about the notifications to the development team.

Replied February 2019

Pawe W.

Electrical/ Electronic Manufacturing

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Splendid software with plenty of features, all very useful in your customer's service.

Control over customer service process, following AM and helpdesk people tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Offline installation, safe code, many many many features (you're good when you use 10% of them), nice responsive interface, e-mail integration, customization, ease of maintenance and backup.

Cons:

Occasional problems with updates, some of the features sometimes suddenly disappear with the major version change (security reasons), could have been better documented.

Vendor Response

Thank you for this amazing review, we appreciate all your comments. We're currently working on better documentation for our product.

Replied May 2018

Tomasz K.

Education Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed August 2018

Yetiforce is a useful and free CRM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The major advantage was its flexibility and virtually unlimitted possibility of adjusting it to the needs and type of business you run. We have been using it for a couple of years now and it turned out to be really effective. It's fast even when you are handling huge database. Moreover, it is clear and coherent and for the above mentioned reasons it has been a great support for us. The system is being continually expanded and the existing minor bugs are easily deleted by updates.

Cons:

It requires advanced server settings which might be problematic if you are working on a shared server.

Vendor Response

Thank you for the review, we're glad you liked YetiForce.

Replied September 2018

Arkadiusz D.

Used daily for less than 2 years

Review source

Reviewed January 2018

Reliable, fast, free

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used a couple of different CRM apps before, both free and paid but they were never enough. If they were free they didn't have everything I needed, if they had everything I needed they were simply too expensive. Yeti Force, however, beats them all. I had a few issues at the very beginning but they were fixed pretty quickly and it's been working well ever since. Great project management features, free support, allows you to enable/disable modules and add custom ones.

Cons:

I think that the documentation should be a little bit more detailed because sometimes I can not find needed information.

Vendor Response

Thank you for taking the time to review YetiForce

Replied January 2018

Alex v.

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2018

Easy to use and good customer support.