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Zoho CRM vs Zoho CRM Plus

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Updated February 24, 2026

Zoho CRM vs Zoho CRM Plus: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.00

per month

$45.65

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Real-Time Notifications
4.93
Gamification
4.88
Real-Time Analytics
4.86
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CRM
4.57
Reporting/Analytics
4.25
Communication Management
4.0
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Integrations
Google Ads
Google Ads
Zoho Social
Zoho Social
Zoho Survey
Zoho Survey
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Eventbrite
Eventbrite
Microsoft 365
Microsoft 365
Zoho Meeting
Zoho Meeting
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Pros / Cons
  • I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales.
  • For more than two months, Zoho was unable to correct billing issues on its own systems after transitioning our account from annual to monthly billing.
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  • CRM, forms, automation, and communication tools work together without needing multiple platforms.
  • I use zoho because that is the system that my company has chosen, but quite frankly it is little more than a glorified spreadsheet with lots of bells and whistles.
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Ease-of-Use
4.2/ 5
4.2/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.4/ 5
Customer Support
4.1/ 5
4.1/ 5
Functionality
4.3/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
16 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad