TimelinesAI 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TimelinesAI

4.6

(115)

Pricing

Starting at $25.00 per month

About TimelinesAI

TimelinesAI is a WhatsApp Shared Inbox and CRM integration tool for teams using multiple individual numbers. Connect a number via QR in minutes, collaborate in a unified inbox, and sync messages, media, and contacts to CRM records (Pipedrive, HubSpot, Close, monday.com, Zoho, Salesforce). No coding required—just faster replies, cleaner data, and measurable workflows from day one.

✅ Shared inbox for multiple WhatsApp numbers: assign owners, mention teammates, add internal notes, organize with labels, build saved views, and keep a single source of truth for every client thread.
✅ Native CRM integrations: map conversations and media to the right leads/contacts/deals automatically, keep timelines in sync, reduce manual copy-paste, and maintain accurate reporting.
✅ Live inside your CRM: use the Chrome extension to read/reply without switching tabs; keep context, reduce handle time, and avoid fragmented history.
✅ Automation without code: trigger follow-ups, tasks, and notifications; update fields and stages; route chats based on rules; and standardize SLAs for consistent service.
✅ Campaigns at scale: run mass and bulk-reply workflows with guardrails, personalize content, and monitor...

TimelinesAI Screenshots

TimelinesAI Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

CRM Integration

$25.00

per user, per month

Plan includes:

Shared Inbox

$40.00

per user, per month

Plan includes:

Mass Messaging & Automation

$60.00

per user, per month

Plan includes:

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TimelinesAI Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of TimelinesAI
API
Autoresponders
Collaboration Tools
Contact Management
CRM
Lead Management
Personalization
Reminders
Reporting & Statistics
Segmentation
Third-Party Integrations
Workflow Management

TimelinesAI Integrations

Pipedrive

Integration rated 4.9 from 16 reviews

HubSpot CRM

Integration rated 4.6 from 10 reviews

Zapier

monday.com

Zendesk Suite

Slack

See all 13 integrations

TimelinesAI User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

22%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.5

Francisco S.

Verified reviewer

Information Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Simple, Affordable, and Powerful Tool for WhatsApp

My overall experience has been very positive. TimelinesAI effectively solved our need to manage multiple WhatsApp numbers in one place. It has simplified client communication and helped us save both time and money. It’s a very intuitive solution that I would definitely recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked the most about TimelinesAI is its flexibility and how simple it is to use and integrate with other tools. The learning curve is very low, which makes onboarding easy for the entire team. Also, its affordable pricing makes it a great option for businesses that need to manage multiple WhatsApp conversations without breaking the budget.

Cons:

So far, I haven’t found any major downsides. Perhaps they could offer more visual customization options on the dashboard, but in terms of core functionality, it delivers everything we need.

Reasons for switching to TimelinesAI

We switched from ManyChat because we needed a solution that could manage multiple WhatsApp numbers natively and simultaneously, without relying on third-party workarounds. TimelinesAI offered greater flexibility, easier onboarding, and better value for money, especially for a growing team that needs to centralize communication efficiently

Jurian D.

Verified reviewer

Real Estate

11-50 employees

Used daily for free trial

Review source

Reviewed August 2025

I'd definitely recommend Timelines.ai

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the possibilities to automate whatsapp messages triggered by values in our CRM the most, as well as the ease of integrating the CRM system to Timelines.ai. Their customer service team replies quickly too.

Cons:

There isn't much to dislike. If i had to pick one negative, it would be the general design of the application. It could be refreshened a bit.

Reasons for switching to TimelinesAI

Wazzup doesn't allow for automated Whatsapp templates.

Casper N.

Verified reviewer

Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed December 2025

A Powerful WhatsApp Tool for Team Collaboration and Customer Communication

•Mobile experience is functional but less powerful than desktop •Longer trial version can be helpfull.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TimelinesAI is a reliable and user-friendly WhatsApp tool that works especially well for teams managing a high volume of conversations. The platform makes it easy to connect multiple WhatsApp accounts and centralize all chats in one shared inbox. This improves visibility, collaboration, and response times across the team.

Cons:

Shared inbox makes team collaboration very efficient •Useful features for tagging, assigning, and tracking conversations •Works smoothly with WhatsApp Web without complex technical requirements •Good value for money for small to medium-sized teams

Greg S.

Verified reviewer

Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed September 2025

Work in progress - could be really good.

A bit of a challenge, considering it was supposed to make life easier. It feels like the product is a bit of a work in progress

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nice interface to start with.... Does integrate with Zoho, although this is not as easy as expected.

Cons:

Was supposed to integrate with Zoho. This isnt easy to manage - it requires you to enter your messages in a fiddly JSON format and let to fails. Not able to save messages on the app. Misleading on the amount of messages that can be sent. Doesn't seem to sync identifiable data like names to the app, which makes it difficult to use. Created some ghost accounts in Zoho, for accounts that were already there and used to message in timelines

Reasons for switching to TimelinesAI

Expected Timelines to be a better product.

Toni A.

Verified reviewer

Logistics and Supply Chain

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2025

Great to help scale your business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using timelines.ai has been very helpful for my businesses management of our chats and also how efficiently we manage the team that handles the chats. We're able to easily create labels, and assign chats, trace response times and create filters.

Cons:

The response times are not as immediate as we'd prefer. There is a chat bot but if you need a live agent it can take some time.

Reasons for switching to TimelinesAI

Quickley crashed often, there was a lot of down time.

Christoph W.

Verified reviewer

Computer Software

Self-Employed

Used daily for free trial

Review source

Reviewed July 2025

Very good service

Overall the service is the best i have found and the cheapest for my needs as developer. The public API was perfect for my needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I integrated timelines.ai public API in my Android App for Fire TV to send WhatsApp messages and it was perfect. The API was very easy to use for me as developer.

Cons:

For me there where no cons, everything worked fine. The only thing i missed was the possibility to pay via PayPal.

Reasons for switching to TimelinesAI

It was cheaper and easier to use for my needs

Vikas J.

Verified reviewer

Legal Services

2-10 employees

Used daily for free trial

Review source

Reviewed October 2025

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’ve been using TimelinesAI to manage my WhatsApp communication with clients, and it’s made a huge difference. All my chats are now synced automatically with our CRM, which saves a lot of time and keeps everything organized. The setup was simple, and their support team has been super helpful whenever I had questions. It’s honestly one of those tools that just makes daily work smoother and more efficient. Highly recommend it if you’re managing multiple client conversations!

Cons:

Overall, it works great — just wish the sync speed and interface were a bit faster when handling multiple chats at once.

Felipe V.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

Timelines Great

great experience, great support. The functions works perfectly for our process and easy to connect with other tools

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use, great integrations and great support. Also works great with CRms like pipedrive and the agents

Cons:

the autoreply functions are not very clear to me. I dont understand how set up autoreplies with menus. A little confuse

Manoj Kumar S.

Verified reviewer

Furniture

11-50 employees

Used daily for less than 6 months

Review source

Reviewed August 2025

I have checked many app for whatsapp integration with hubspot but timelines match exactly what we want.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found the timeline is value for money for the initial use. You can change your plan after taking its benefits.

Cons:

I have seen that all bots are replying to the chat, and no human being is connected. Bots are giving answers the queries that are not what we want.

Verified

Reviewer

Professional Training & Coaching

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed January 2026

Great tool, even better customer support.

Definitely a great company, and very useful software. Their support team is very responsive and professional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Definitely the ease of use and the ability to integrate with Close CRM very effectively and intuitively.

Cons:

Interface could look a little more modern and Sleek, although the current one is not bad by any means.

Showing 1 - 10 of 115 Reviews

See All Reviews

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TimelinesAI 2026: Benefits, Features & Pricing

Overview

About TimelinesAI

TimelinesAI Screenshots

TimelinesAI Pricing and Plans

TimelinesAI Features

TimelinesAI Integrations

TimelinesAI User Reviews

TimelinesAI Popular Comparisons

Other Top Recommended Customer Communications Management Software

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