TimelinesAI 2026: Benefits, Features & Pricing

Wondering if TimelinesAI is right for your organization?

Our Customer Communications Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TimelinesAI

4.6

(115)

Pricing

Starting at $25.00 per month

About TimelinesAI

TimelinesAI is a WhatsApp Shared Inbox and CRM integration tool for teams using multiple individual numbers. Connect a number via QR in minutes, collaborate in a unified inbox, and sync messages, media, and contacts to CRM records (Pipedrive, HubSpot, Close, monday.com, Zoho, Salesforce). No coding required—just faster replies, cleaner data, and measurable workflows from day one.

✅ Shared inbox for multiple WhatsApp numbers: assign owners, mention teammates, add internal notes, organize with labels, build saved views, and keep a single source of truth for every client thread.
✅ Native CRM integrations: map conversations and media to the right leads/contacts/deals automatically, keep timelines in sync, reduce manual copy-paste, and maintain accurate reporting.
✅ Live inside your CRM: use the Chrome extension to read/reply without switching tabs; keep context, reduce handle time, and avoid fragmented history.
✅ Automation without code: trigger follow-ups, tasks, and notifications; update fields and stages; route chats based on rules; and standardize SLAs for consistent service.
✅ Campaigns at scale: run mass and bulk-reply workflows with guardrails, personalize content, and monitor...

TimelinesAI Screenshots

TimelinesAI Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

CRM Integration

$25.00

per user, per month

Plan includes:

Shared Inbox

$40.00

per user, per month

Plan includes:

Mass Messaging & Automation

$60.00

per user, per month

Plan includes:

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

TimelinesAI Features

Popular features found in Customer Communications Management
Batch Communications
Chat/Messaging
Customer Database
Interaction Tracking
Multi-Channel Communication
More features of TimelinesAI
API
Autoresponders
Collaboration Tools
Contact Management
CRM
Lead Management
Personalization
Reminders
Reporting & Statistics
Segmentation
Third-Party Integrations
Workflow Management

TimelinesAI Integrations

Pipedrive

Integration rated 4.9 from 16 reviews

HubSpot CRM

Integration rated 4.6 from 10 reviews

Zapier

monday.com

Zendesk Suite

Slack

See all 13 integrations

TimelinesAI User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

22%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.5

B P.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed August 2025

Definite Time Saver

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes it easy to communicate across multiple chats simultaneously. Definitely saves us time when sending out regular updates. Customer service has been quick, responsive, and helpful.

Cons:

It's easy to click on the wrong tab, and then mistakenly send out multiple versions of the messaging from all of our users.

Cara H.

Verified reviewer

Human Resources

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Best App - cant go wrong!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

⭐️⭐️⭐️⭐️⭐️ Exceptional Service and Great Value! I had a fantastic experience with Timelines A. From start to finish, their service was professional, reliable, and efficient. The team was attentive, communicative, and clearly committed to delivering quality results. The pricing was very reasonable for the level of service provided — great value for money. It’s refreshing to work with a business that is not only good at what they do but also honest and easy to deal with. Highly recommend Timelines A to anyone looking for excellent service at a fair price. A great business all around!

Cons:

Nothing - really a seamless and effort app to use. Cant say anything negative about this product. Would highly recommend.

Mario M.

Verified reviewer

Airlines/ Aviation

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2025

Worst service customer

[sensitive content hidden] only ask for collaborate, dont work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is a good software, very simple to configurate

Cons:

[sensitive content hidden], the customer service is horrible. He didnt want to work

Juan O.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for free trial

Review source

Reviewed November 2025

Ease of use and stable integration

Very good, after looking at several whatsapp solutions, this checked all boxes to power up my sales team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That it could connect to HubSpot easily and so far, in a stable way with two direction sync and live conversations inside deals.

Cons:

Maybe the price and "mass message limitations" and that you cannot see the live conversations inside the lead object.

Peter G.

Verified reviewer

Computer Networking

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Great value for money

Great, on point. Communication is fast in responding. The look and feel is easy and intuitive, would recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, manages group whatsapp, integrates with CRMs. Portal is simple, but does what it needs to do.

Cons:

It would be great to highlight the person who answers the client, so that the client knows who is answering. Would be great if they could answer whatsapp calls as well.

Cami G.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2025

Good experience

It's been good so far. I know it can improve a lot in metrics and analytics. If you do that, I would not leave.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a great option for our clients for easy and agile communication. It does not have many restrictions.

Cons:

Lack of analytics and metrics reports. It's a bit of a down for me, I need to know how much do I respond and times.

Daniel H.

Verified reviewer

Real Estate

2-10 employees

Used daily for free trial

Review source

Reviewed August 2025

Streamlined WhatsApp Management That Keeps Our Team in Sync

Overall, TimelinesAI has been a reliable and effective tool for managing multiple WhatsApp numbers across our team. It keeps all client conversations organized in one place, makes it easy to collaborate, and integrates smoothly with our CRM. While some advanced automations require third-party tools, the platform has saved us significant time and improved response speed with clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy WhatsApp integration with multiple numbers, intuitive chat management, and smooth CRM syncing. The multi-user access and shared inbox make it simple for our team to stay on top of client conversations in one place.

Cons:

Limited native automation options — some workflows still require third-party tools like Make or Zapier. Also, managing multiple WhatsApp accounts could be more seamless without having to juggle browser sessions.

Fernando F.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed September 2025

Good integration with CRM Pipedrive

Good value for money. .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration with Pipedrive. .

Cons:

Sometimes the mass messaging take a while to complete. .

Vikas J.

Verified reviewer

Legal Services

2-10 employees

Used daily for free trial

Review source

Reviewed October 2025

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’ve been using TimelinesAI to manage my WhatsApp communication with clients, and it’s made a huge difference. All my chats are now synced automatically with our CRM, which saves a lot of time and keeps everything organized. The setup was simple, and their support team has been super helpful whenever I had questions. It’s honestly one of those tools that just makes daily work smoother and more efficient. Highly recommend it if you’re managing multiple client conversations!

Cons:

Overall, it works great — just wish the sync speed and interface were a bit faster when handling multiple chats at once.

Verified

Reviewer

Motion Pictures and Film

2-10 employees

Used daily for free trial

Review source

Reviewed August 2025

Great customer support