Arena 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Arena

4.5

(22)

Pricing

Starting at $49.00 per month

About Arena

Arena provides tools for companies and institutions to increase their audience engagement, allowing them to offer excellent digital experiences on a proprietary platform. Arena Live Chat is a product that allows you to create live chat rooms for any event, enabling users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match your website design.

Arena Live Chat can be used for content portals, broadcasting and news media, video streaming, eCommerce and marketplaces, financial institutions, educational institutions, sports organizations, virtual events, gaming, and social and digital communities.

Arena is a Live Blog, Live Chat, and social media monitoring platform. By providing real-time digital experiences to the audience, your company can reach more people, start conversations, and improve branding, which increases business revenue.

With a platform for live blogging, chat rooms, and social monitoring, you’ll create powerful live experiences for users and take back control of the interaction with your audience. This way, visitors and users will spend more time with your content and your brand. This will helps...

Arena Screenshots

Arena Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Free

$0.00

flat rate

Plan includes:

Arena Live Blog
Arena Live Chat
Embed via AMP
Iframe and Javascript
SEO Friendly
Upload Photos
Videos and Icons
Wordpress Plugins

Starter

$49.00

flat rate, per month

No plan information available

Professional

$349.00

flat rate, per month

Plan includes:

200k People Avatars
Arena Content Wall
Arena Live Blog
Arena Live Chat
Auto Play-by-Play
Auto Posting
Content Manager Library
Create Social Stream Templates
Cross-Post to Facebook and Twitter
Embed via AMP

Business

$999.00

flat rate, per month

Plan includes:

200k People Avatars
Arena Content Wall
Arena Live Blog
Arena Live Chat
Automatic AI Moderation
Auto Play-by-Play
Auto Posting
Content Manager Library
Conversion Cards
Create Social Stream Templates

Enterprise

Pricing available upon request

Plan includes:

200k People Avatars
AI Predictive Analysis
Arena Content Wall
Arena Customer Data Platform
Arena Live Blog
Arena Live Chat
Audience Segmentation
Automatic AI Moderation
Auto Play-by-Play
Auto Posting

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Arena Features

Popular features found in Web Analytics
Campaign Management
Goal Setting/Tracking
Heatmaps
Keyword Tracking
Pageview Tracking
Referral Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Web Traffic Reporting
More features of Arena
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
App Notifications
Audience Analytics
Audience Engagement
Audience Targeting
Automated Publishing
Automated Scheduling
Behavioral Analytics
Behavior Tracking
Chatbot
Chat/Messaging
Chat Transcript
Communication Management
Contact Database
Content Creation
Content Library
Content Management
Content Publishing Options
Conversion Tracking
Customer Database
Customer History
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Forms
Customizable Templates
Dashboard
Data Import/Export
Data Integration
Data Visualization
Discussions/Forums
Document Storage
Drag & Drop
Email Marketing
Email Reminders
Engagement Tracking
Feedback Management
Filtering
GDPR Compliance
Group Management
Group Messaging
Human Handover
Image Library
Keyword Filtering
Lead Capture
Lead Qualification
Live Chat
Live Streaming Production
@mentions
Mobile Access
Moderation
Monitoring
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Multimedia Support
Multiple Data Sources
One-to-One Messaging
Post Management
Post Scheduling
Preview Functionality
Publish Scheduling
Real-Time Analytics
Real-time Broadcasting
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
SEO Management
Single Sign On
SMS Notifications
Social Media Integration
Social Media Monitoring
Social Media Streaming
Survey/Poll Management
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
User Management
Video Streaming
Visual Analytics
Web Notifications
Website Analytics
Widgets

Arena Integrations

WordPress

Arena User Reviews

Overall Rating

4.5

Ratings Breakdown

64%

27%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.6

Functionality

4.3

Have you used Arena and would like to share your experience with others?

Verified

Reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Arena Best in Market for Live Chat

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use and that it solves my live chat problem with an easy to create embed.

Cons:

There are a lot of changes to the features on my pricing package and many times Arena changes these without notification. That can be frustrating when we're live-streaming events only to find out we have to make adjustments.

Vendor Response

Hello! That's amazing. We are so happy to provide the solution for your live-streaming events. Thank you for the feedback regarding the changes.

Replied September 2021

Brooks H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2021

Arena Chat for Online Events

We have seen increased engagement through Arena Chat, which is largely thanks to the help of their support team that always jumps in quickly to help meet our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Arena allows us to inexpensively engage with our audience in a personal way. It offers more functionality than most platforms (like link sharing, emojis, and gifs) but at a more affordable price point than typical.

Cons:

The biggest drawback is that the analytics are essentially set up on a per-event basis. That is great for short, large events. However, with 5-6 small events each week, the analytics aren't structured to be able to easily see the engagement for each one.

Reasons for switching to Arena

Our previous service was far too expensive for large one-time events.

Vendor Response

Hello Brooks H! Really important to keep your audience engaged, isn't it? We are happy to be contributing to it. Thank you for the feedback about the Analytics, our team will take that into account. For now, we advise you to create one chat room per event, so you can have a better view of the engagement for each one. Stay tuned, we are always making improvements in our products.

Replied August 2021

Andy C.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed February 2025

Good product for some but not for everyone

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Arena was a great software for our church initially. It worked well to keep our database and finances in order.

Cons:

Arena was a great software for our church initially but got to laborious and out of date. We still use the financial side of it but have switched away from the database part. They kept adding things to it and it was out of date.

Reasons for choosing Arena

Arena was what we started with so we tried to stay with it but ended up switching to planning center for the management but not the financial.

Kit Joy C.

Verified reviewer

Construction

10000+ employees

Used monthly for less than 6 months

Review source

Reviewed February 2022

Arena

Overall it delivered what was needed for us - chat, Q&A, polling and we have a great time engaging with our live stream participants.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use of the Chat, Q&A and poll. The nice layout. Being able to customise the colours and logo. Being able to give emoticons to each chat message. Being able to upvote questions. Being able to use GIFs.

Cons:

The Q&A and polling icons are too small to be noticed (for older people). The admin page set-up is messy and complicated about what's where. Even after the event was over we still had trouble remembering how to access the specific settings page we needed to go to.

Reasons for choosing Arena

Arena had exactly what we needed for an affordable price.

Reasons for switching to Arena

Pigeonhole Live had too many things in it's package that we didn't need. We were not able to customise it much.

Vendor Response

Hi Kit! Amazing to know that you have a great time engaging with your live stream audience. That's priceless. Thank you for the feedback. We'll look into that.

Replied March 2022

Brent P.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2021

Excellent chat service for your site

Offering real time chat boxes for sessions, events, and virtual booths in our online trade shows

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Arena has a sleep look and feel for chat, seemlessly integrating with a webpage or serving as a pop up widget. The chat itself is robust with gifs, reporting, deleting, emojis, replies, liking messages and more

Cons:

The direct message functionality is not useful, as we use chats on different sites, but users can see moderators from completely different environments

Reasons for choosing Arena

We use Tawk.to as well, but live chat has the best UI

Reasons for switching to Arena

Dead simple did not offer content wall and other features, plus their design and pricing structure did not meld well with our needs

Vendor Response

Thank you, Brent P! We love to hear your thoughts about Arena's products. Count on us to continue boosting your online trade shows :)

Replied August 2021

Nick T.

Verified reviewer

Media Production

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed October 2021

FreightWaves x Arena

Overall, in the beginning, everything was great. Quick response times via Slack for help - lots of back and forth conversations to how we can increase Arena's use. Towards the end, that all seems to tapper off. Slack responses were lackluster and our issues never seemed to be fixed right away. IE: - Users in the chat room feature wasn't ever accurate so we turned that off - Analytics page consistently failed (was then told it wasn't an actual feature of the software which seemed to be miscommunicated from the very beginning if true)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how easy it was to deploy. I also liked how easy it was to set up a chat widget.

Cons:

I did not like that some of the core features didn't seem to be completed. One thing that was a small annoyance was having to always enter a HEX code for a new chat widget.

Reasons for choosing Arena

Out of the box chat rooms were needed ASAP

Reasons for switching to Arena

We needed a full Virtual Event platform versus trying to make it in house. Big Marker has chat embedded into the software already

Vendor Response

Hi Nick! We appreciate your feedback. It's all taken into consideration for new features and improvements we are currently working on. Best, Arena team

Replied October 2021

Jared R.

Verified reviewer

E-Learning

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed September 2021

Using Arena for LIVE Streaming Comment Feed

Arena has been really easy to use and it has almost all of the features I desire.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved that I could embed it into our LIVE streaming page so that it integrated nicely with the design of the page. I also love that users can pull the chat out into a separate window beside our video player if they choose. This way it's easier for them to watch the LIVE stream and see the chat at the same time.

Cons:

I would like to be able to customize the chat room font. I would also like to integrate the login process with my site member area so that when members logged into my site, they would be logged into the chat room automatically. As it is right now, they need to log in to the chat after they have just logged in to my site and that is a point of confusion for them sometimes.

Reasons for choosing Arena

I tried a lot of other programs out there when I was looking for a service that could provide a LIVE commenting feature for my online teaching. Arena was the only one that embedded nicely into my site, looked classy, and functioned well.

Vendor Response

Hi Jared! Wonderful. Thank you for the feedback. Live stream with live chat is a great combination. We do have a feature that allows login integration. It is called Single Sign-On. Let's talk more about it.

Replied October 2021

Jake G.

Verified reviewer

Internet

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed September 2021

Fantastic Live Chat and Live Event widgets that complete my virtual event work

Arena helps make the nonprofit fundraising events that we run possible. They've been a fantastic partner through the pandemic, helping these nonprofits create engaging online events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We rely on engaging audiences online, and Arena makes this possible for us in a compartmentalized fashion. We can set up multiple Live Chats and other live event widgets that complete our virtual events. It's especially important that these widgets are embeddable and easily customized. Better yet, the company has been VERY responsive to feedback.

Cons:

Access permissions could use some work, making multi-user login scenarios more granular in access. Exporting chats AFTER a live event could use a little work too.

Vendor Response

Hello Jake! Thank you for the incredible feedback. That's why we work very hard, to collaborate with our customers and the feedback is indeed taken into consideration. Stay tuned, the team is constantly launching improvements and new features.

Replied September 2021

Olaf S.

Verified reviewer

Online Media

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed March 2022

Easy, Quick and Modern

Overall Arena.im is a dream to use! I really like their simple, clean modern interface.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Arena.im' has a modern and easy approach which makes it simple to use from the get-go. Behind this "simplicity" lie a selection of details customization options to let you craft your website feeds as uniquely and detailed as you need. During the times when you get stuck along the way, you can reach support via the live chat box on-screen.

Cons:

The 1000 impressions limit in the the entry-level package get used up quite quickly, which could deter smaller blogs and websites from signing up initially due to the starting price of a paid subscription.

Vendor Response

Hi Olaf! We are delighted with your feedback. Thank you!

Replied March 2022

Verified

Reviewer

Newspapers

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed July 2021

Amazing Chat - Customizable, fast and easy