Boei 2026: Benefits, Features & Pricing

Wondering if Boei is right for your organization?

Our Customer Engagement Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Boei

5.0

(25)

Pricing

Starting at $8.00 per month

About Boei

Boei is a customer engagement solution that helps businesses optimize website visitors' experience. Customers can establish contact with employees by clicking a button and can choose their preferred communication channels, such as Telegram, Facebook, WhatsApp, Twitter, email, and more. It also allows employees to create CTAs, such as an invitation for visitors to subscribe to a newsletter.

Boei Screenshots

Boei Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

Basic

$8.00

flat rate, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Boei Features

Popular features found in Customer Engagement
Communication Management
Customer History
Feedback Management
Live Chat
Multi-Channel Communication
Reporting/Analytics
More features of Boei
Alerts/Notifications
Customer Experience Management
Customizable Branding
Customizable Fields
Engagement Tracking
Multi-Channel Data Collection
Multi-Language
Social Media Integration
Third-Party Integrations
Widgets

Boei Integrations

Intercom

LinkedIn for Business

Google Maps

Meta for Business

See all 20 integrations

Boei User Reviews

Overall Rating

5.0

Ratings Breakdown

96%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

4.9

Functionality

4.6

Have you used Boei and would like to share your experience with others?

Grzegorz G.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Boei - simple yet powerful communicator for your website

I have a quick chat on each page, so it simplifies the way my clients can get in touch with me. It was very easy to implement and they continue to improve this software and are open to feedback.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An easy way to add a communication widget to the website. I like best that it supports Messenger and Whatsaap, phone, email and live chat and it is easy to translate for multilingual pages.

Cons:

I can't think about real drowbacks. The [SENSITIVE CONTENT] reply all the support questions quickly and effectively, they are open to feedback. I had no issues at all with this software. Maybe if they could add some protection against spammers if you use the contact form and in some future add a chatbot, that would be fantastic.

Reasons for switching to Boei

Issues, unreliable, critical features (chatbot) withdrawal by developers

Vendor Response

Hi Grzegorz, Thanks a lot for your great review! Ruben

Replied January 2023

Jairo R.

Verified reviewer

Logistics and Supply Chain

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Boei - The Super Sized Menu

Excellent product and service. I can't complain about the level of support I've received. They are receptive to customer feedback and have a public roadmap.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of setting it up and rolling it out. This tool is super easy to set up and helps drive conversions.

Cons:

It's relatively new and still evolving so patience is required for some feature rollouts.

Reasons for choosing Boei

The costs and value considering how Boei has a considerable amount of integration capabilities.

Reasons for switching to Boei

The cost and ease of setting this alternative up.

Vendor Response

Hi Jairo, Thanks for your great review! Ruben

Replied January 2023

Joshua G.

Verified reviewer

E-Learning

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed December 2022

Quick and easy chat menu

Ratings Breakdown

Ease of use

Functionality

Pros:

I was looking for a chat app to easily communicate with my customers. I didn't want to install anything overly complex and I just wanted something that worked within minutes. After briefly using Boei, I knew it was right for me. It's super lightweight and easy to use, plus it has all the chat bots that you might need! Highly recommend to anyone looking for something simple.

Cons:

I wish there was a better UI or more design options.

Vendor Response

Hi Joshua, Thanks for your review! Would love to learn what design improvements we can make, would you email me on ruben@boei.help Ruben

Replied January 2023

Jaime M.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

A simple and minimalistic tool with a lot of power!

Displaying all of our contacts in a compact and easy to access way.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At it's core it's an easy way to allow your visitors to choose between their favourite contact method to reach you, however with extra features like direct call, call me back, feedback, work hours and some more as one of the best aspects is that the developer is very friendly, attentive and continues to add more features to it and listens to the comunity. It's an easy and quick solution for smaller businesses or projects. If you have multiple projects also makes it easy to organize all of their contacts in the same platform. Easily works anywhere/on any platform, is beautifully simple and can be used to substitute the ugly widgets of chats like JivoChat, because Boei gives you a great freedom to customize. You can easily customize it however you want, even add CSS etc. and the best part is that the developer keeps updating and adding features to the tool. For the future I would love to see more several themes/designs/templates for how the boei links appear on the page, maybe one where the links appear as icon bubbles (with the same design as the Boei bubble) that stack on top of boei.

Cons:

It would be nice if when you setup only one link per boei button, it would open this link automatically (since there are not more links to choose from, requiring multiple clicks from the user is irrelevant/more friction). I'm aware Boei is supposed to support multiple contact methods, but because boei is also a great way to easily customize your chat contact bubble button and make it fit your websit, indepently of the service you use, and sometimes you might just want to use one service which has a very ugly button (such as the example of jivo)

Vendor Response

Hi Jaime, thanks a lot for your great review and feedback. We will take your suggestions along to make Boei even better :) Ruben

Replied December 2021

Julien V.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 2 years

Review source

Reviewed December 2022

Lightweight and efficient widget

Very happy to have a widget letting website visitors contacting us through their preferred channel (contact form, phone, whatsapp, messenger, etc)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lightweight, easy to deploy, opens instantly without slowing down the website

Cons:

design could be more modern and attractive

Reasons for switching to Boei

Ability to send whatsapp messages

Vendor Response

Hi Julien, Thanks a lot for your amazing review! Ruben

Replied December 2022

Proinsias M.

Verified reviewer

Online Media

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2021

Very Clever Plugin with instant benefits

It was very easy to configure and setup on my website. The only issue I had to deal with was to decide what channels not to include in the pop up on the website. I need to be clear what are the essential channels to include for each site that I design.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very happy to give Top Marks to this Plugin. Most of my business enquiries are coming from Smartphone users based on my Analytics. Boei allows those users in particular contact me on the preferred social Channel with one click. I also can follow up on that channel later or over time with the conversion thread preserved. Its a pop up and also give the prospective client the opportunity to fill out a standard contact form as well. I am implementing it on all my sites now and I am very happy to recommend.

Cons:

I need to make sure I am not including channel options that are not relevant, so I need to be sure of my target audience to avoid clutter when the pop up is activated.

Reasons for choosing Boei

Less clicks to make contact with my enquiry portal. I wanted customers to have newarly no barriers to make contact particulaty from a Smart Phone

Reasons for switching to Boei

There were less interactions for a customer to make contact. Customers just need to click once or twice and they can send me a message quickly.

Ilias A.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2022

Easy lightweight lead generation tool

It brings more leads that possibly would not come without it, making it extremely easy for users to contact you instantly. After setting it up, I just have more leads. Simple.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Boei is really easy to get going. It's lightweight so you can use it without getting bogged down by any complex features and it converts site visitors into leads for you. You'll get weekly reports on the performance with ideas for what might be improved next!

Cons:

I haven't found a single downside to the usage I do of this. Support requests are handled quickly and efficiently, while the features have been consistently improving since I started using it.

Vendor Response

Hi Ilias, Thanks a lot for your amazing review! Ruben

Replied December 2022

Verified

Reviewer

Health, Wellness and Fitness

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed August 2023

Great solution if you don want/need a chatbot with all the bells and whistles

Boei is a convenient, multi-channel on site contact solution, it excels in simplicity, privacy, and analytics. It's ideal for businesses looking to improve communication quickly and effectively.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Boei offers a range of options that make it a worthy consideration for businesses seeking a simplified contact solution. What stands out for me are the 50 communication channels, ranging from messengers to many third party tools, the multi-language support, GDPR compliance, and analytics to measure interactions.

Cons:

It could have more customization options for widget design and placement.

Vendor Response

Thanks for your great review! Btw. we recently introduced more customizations for the widget design (adjust almost all colors). Ruben

Replied August 2023

David S.

Verified reviewer

Construction

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

Great service to simplify contact channels on websites

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's extremely easy to gather different communication channels under one UI, simplifying the contact process for users, which is essential because it allows us to meet our clients via their preferred method (and not the one we impose on them)

Cons:

I wish they had more design options to make it less standard amongst different websites. Another thing that could be better is the speed at which new integrations are added; it could be faster.

Vendor Response

Hi David, Thanks a lot for your great review! Ruben

Replied December 2022