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Userbrain vs UserTesting

Updated January 13, 2026

Userbrain vs UserTesting: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$59.00

per month

$250.00

one time

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Usability Testing
4.32
Video recording/Transcriptions
4.07
Surveys & Feedback
3.80
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Usability Testing
4.52
Reporting/Analytics
4.21
Audience Targeting
4.18
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Integrations
Google Analytics 360
Google Analytics 360
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Jira
Jira
Slack
Slack
Microsoft Outlook
Microsoft Outlook
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Pros / Cons
  • I also found their AI analysis tool useful which optimised our workflow massively.
  • Features are fine but we were not using the platform so I downgraded to the free plan 5 minutes after receiving the monthly email and requested a refund for the month that I would not be using their service.
Read more
  • This allows you to test anything from websites, to apps, of all sorts of sectors, keeping the work from becoming monotonous.
  • You can qualify for a bunch of tests one week then the next week not qualify for even one, making it unreliable as a sole source of income.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Functionality
4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad