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Medallia Experience Cloud vs SurveyMonkey: Which is best for you?
Pricing available upon request
per month
and Demo
Features
- Due to data privacy and system limitation, sometimes, it doesn't show some data views that we need such as NPS scores per recruiter.
- I feel like the surveys can be a little too vague sometimes, making it difficult to accurately describe the events of their visit pertaining directly to my performance.
- It’s quick to get surveys up and running, offers clean analytics, and works well across teams. Despite a few technical and integration quirks, it remains my go-to survey solution due to its stability, affordability, and thoughtful design.
- SurveyMonkey does not have built-in A/B testing, which would allow users to test different versions of a survey or compare different questions to see which performs better.
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