Xoxoday 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Xoxoday

4.4

(260)

Pricing

Pricing available upon request

About Xoxoday

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.

With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:

Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts
Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries
Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain...

Xoxoday Screenshots

Xoxoday Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Custom Pricing

Pricing available upon request

No plan information available

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Xoxoday Features

Popular features found in NPS
Anonymous Feedback
Mobile Survey
Multi-Language
Pulse Surveys
Segmentation
More features of Xoxoday
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI Copilot
Alerts/Notifications
API
Behavioral Analytics
Benchmarking
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Segmentation
Client Portal
Communication Management
Coupons
CRM
Customer Acquisition
Customer Activity Tracking
Customer Database
Customer History
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Digital Wallet
Discount Management
eCommerce Management
Email Management
Email Marketing
Engagement Tracking
For Small Businesses
Gamification
Generative AI
Geolocation
Gift Card Management
Incentive Management
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Mobile Access
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Marketing
Multi-Currency
No-Card Loyalty System
Performance Metrics
Point of Sale (POS)
Product Catalog
Promotions Management
QR Codes
Real-Time Analytics
Real-Time Reporting
Referral Tracking
Reminders
Reporting/Analytics
Reporting & Statistics
Reviews Management
Rewards Management
Rewards Points
Search/Filter
Single Sign On
SMS Marketing
Social Media Integration
Social Promotion
Survey Builder
Survey/Poll Management
Survey Sample Management
Template Management
Third-Party Integrations
Transaction History
Trend Analysis

Xoxoday Integrations

Gusto

Microsoft Outlook

Namely

Okta

Zapier

Microsoft 365

See all 113 integrations

Xoxoday User Reviews

Overall Rating

4.4

Ratings Breakdown

59%

31%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.4

Functionality

4.3

Mostafa F.

Verified reviewer

Insurance

51-200 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Great compass

I am constantly impressed by the continuous improvements and updates that you provide.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is simply wonderful, and I find myself using it every day.

Cons:

it is a truly global solution, which makes it invaluable no matter where in the world I happen to be.

Sumita S.

Verified reviewer

Information Technology and Services

10000+ employees

Used monthly for less than 12 months

Review source

Reviewed June 2021

Xoxoday Empluls gets the best out of employees

Xoxoday Empuls makes the day to day activities easier to maintain and manage.I recommend this to employees so that they can make their office tasks easier

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The way it keeps the employee's engage through various platforms, rewarding them, motivating them and helping them to organize the data is the best thing about the software

Cons:

I would recommend them to publicize more about the software and it's features so that employees get to know more about the same

Vendor Response

Hi Sumita, Thank you for taking the time to review Xoxoday Empuls on Capterra. Regarding publicizing about Empuls at your company, it totally depends on the strategies you have used. Our customer success team will definitely be able to help with that. Write to us at cs@xoxoday.com and we will take it ahead. We deeply value your association with us. All the best :)

Replied June 2021

Angeli Eloise O.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used monthly for more than 2 years

Review source

Reviewed April 2024

WORST CUSTOMER SERVICE SUPPORT EVERT

I have a gift voucher that I need replaced, as that store brand only has 5 branches where you can use the voucher. Unfortunately, only one of those branches is near my area. I went there and discovered that that branch is actually closed already. I first reached out to Giftaway, who was nice enough to attempt to assist me, and advised they can assist me if I still want to try to use that voucher on a branch they can locate. They also gave me the option to reach out to Xoxoday - which has been the WORST experience I have received. Their excuses: a) I cannot open the voucher (even though I gave them the link, a screenshot containing the code) b) They want me to reach out to my company's support team instead BECAUSE they cannot do anything for me (which is such an amateurish response). c) When I asked why EXACTLY do I need to reach out to my company's support team, and what INFO they NEED to finally assist me - THEY DONT RESPOND d) They then spammed me with multiple automated emails, saying "Here is your ticket link for the concern" - which I CANNOT ACCESS. Seriously, DONT USE THIS COMPANY, very unprofessional customer service

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

They respond FAST (even on weekends) - but their responses are scripted and does not help me resolve my concern AT ALL

Cons:

WORST CUSTOMER SERVICE SUPPORT I have ever dealt with. Gives me automated responses for a turnaround, and does not attempt to assist me AT ALL

Reasons for switching to Xoxoday

Xoxoday has the WORST CUSTOMER SERVICE EVER

Vendor Response

Hey Angeli, Thank you for taking the time to share your feedback with us! We are truly sorry for the inconvenience caused to you as this is not the experience that we strive to provide. At Xoxoday, we genuinely care about every customer’s experience, and your satisfaction is very important to us. We truly appreciate your feedback. We have made several improvements to make the redemption process more seamless and hassle-free. If you still face any issues, you may reach out to us at cs@xoxoday.com and our team will help in resolving your issue on priority. Thank you for your understanding. Best regards, Team Xoxoday.

Replied March 2026

Dr.Sumeet K.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Increase productivity with Xoxoday Empuls

Amazing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best and most efficient employee engagement solution for more or less all business organizations. Boost productivity and turnover by building an engaging and motivated workforce with Xoxoday Empuls.

Cons:

Nothing till date. I found it as the best solution for my organization.

Vendor Response

Hi Sumeet, Thank you for taking the time to review Xoxoday Empuls on Capterra. Glad to know Empuls is a big hit at your organizations. We deeply value your association with us. All the best :)

Replied June 2021

Mehul V.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2023

One of the best employee recognition platforms!

It has definitely helped in creating a good atmosphere amongst colleague where they can appreciate & encourage each other in ways that means more than just words & hence one actually feels rewarded for their hard work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One 9f the best things about Empuls is there vast reward options. They have rewards for every category so that a person will definitely find something if their desire to redeem their points for.

Cons:

One thing I couldnt find was the option to redeem your points for cash which was available on our previous platform - bonus.ly.

Tina L.

Verified reviewer

Airlines/ Aviation

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2019

JPPLReview

Rewards and recognition Service award Birthdays

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

great customer support team and proactive support now

Cons:

less features and functions low Engagement on the platform

Reasons for choosing Xoxoday

- local customer care support - More features as compare to other but not up to market speed - service awards

Vendor Response

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Replied June 2020

Musthak M.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

Integrity and Professionalism

Excellent Product, whatever the problem might be the solution is always there, the team works tirelessly with us in overcoming every obstacles.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Upto date 2. Easy to use 3. Continuous development of the product, 4. Excellent support team 5. Simplified UI & UX design

Cons:

Advanced functions are little complicated and requires assistance from the support team

Vendor Response

Thank you so much for your review, Musthak. Always a pleasure working with your team. Cheers!

Replied September 2021

Edlyn Candice C.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed January 2022

Easy to use engagement platform for employees

Nothing in specific that I disliked but the mobile platform can be a bit faster.

Ratings Breakdown

Ease of use

Functionality

Pros:

The option to send redeemable rewards points is probably the best thing about Empuls. There is also a large marketplace to redeem those points and it has a lot of options.

Cons:

Nothing in specific that I disliked but the mobile platform can be a bit faster.

Vendor Response

Hi Edlyn, Thank you so much for taking the time to review Xoxoday Empuls on Capterra. Glad to know that you liked the rewards points of Xoxoday Empuls. We deeply value your association with us. All the best :)

Replied July 2022

Krithika R.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used monthly for free trial

Reviewed March 2022

Xoxo is the best !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works great. When a xoxo card is been provided it provides lot of options to claim the gift.

Cons:

Sometimes the gift card add-on does not work, Then we have to contact the customer care, these things can be avoided

Vendor Response

Hello Krithika, Thank you for reviewing us. We are sorry that you faced the problem of adding the gift cards. I will pass them to our internal team to look into the issue. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Replied August 2022

Elvin E.

Verified reviewer

Staffing and Recruiting

501-1000 employees

Used monthly for free trial

Review source

Reviewed October 2023

Outstanding Site

My overall experience was very great and positive because of their fast and proactive actions to their customer and users. I would say that this site deserves a very good ratings.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Xoxoday is very active and one of the best site for gift cards, my experience with this site are extremely exceptional their customer support are very helpful and accomodating. I will recommend this site because it is very user friendly and helpful site.

Cons:

Nothing I can say about the Cons just a positive of Xoxoday.

Showing 1 - 10 of 260 Reviews

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