1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Market Research Software

/

Xoxoday

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Xoxoday 2026: Benefits, Features & Pricing

Wondering if Xoxoday is right for your organization?

Our Market Research Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Xoxoday
Xoxoday
4.4
(154)

Pricing

Pricing available upon request

About Xoxoday

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners.

With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products:

  1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 

  2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 

  3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain...

, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale

Xoxoday Screenshots

0
0
1
2
3

Xoxoday Pricing and Plans

Free Trial
Free Version

Custom Pricing

Pricing available upon request

No plan information available

    Advisor Get Price CTA Image

    Confused about pricing? We've got you covered.

    Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

    Xoxoday Features

    • Popular features found in Market Research
      Benchmarking
      Customizable Templates
      Data Import/Export
      Data Visualization
      Panel Management
      Question Branching
      Reporting & Statistics
      Statistical Analysis
      Survey/Poll Management
    • More features of Xoxoday
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      AI Copilot
      Alerts/Notifications
      API
      Behavioral Analytics
      Campaign Analytics
      Campaign Management
      Campaign Planning
      Campaign Segmentation
      Client Portal
      Communication Management
      Coupons
      CRM
      Customer Acquisition
      Customer Activity Tracking
      Customer Database
      Customer History
      Customer Profiles
      Customer Segmentation
      Customer Surveys
      Customizable Branding
      Customizable Reports
      Digital Wallet
      Discount Management
      eCommerce Management
      Email Management
      Email Marketing
      Engagement Tracking
      For Small Businesses
      Gamification
      Generative AI
      Geolocation
      Gift Card Management
      Incentive Management
      Loyalty Cards
      Loyalty Program
      Member Portal
      Membership Management
      Mobile Access
      Multi-Campaign
      Multi-Channel Communication
      Multi-Channel Distribution
      Multi-Channel Marketing
      Multi-Currency
      Multi-Language
      No-Card Loyalty System
      Performance Metrics
      Point of Sale (POS)
      Product Catalog
      Promotions Management
      QR Codes
      Real-Time Analytics
      Real-Time Reporting
      Referral Tracking
      Reminders
      Reporting/Analytics
      Reviews Management
      Rewards Management
      Rewards Points
      Search/Filter
      Single Sign On
      SMS Marketing
      Social Media Integration
      Social Promotion
      Survey Builder
      Survey Sample Management
      Template Management
      Third-Party Integrations
      Transaction History
      Trend Analysis

    Xoxoday Integrations

    Gusto
    Gusto
    Microsoft Outlook
    Microsoft Outlook
    Namely
    Namely
    Okta
    Okta
    Zapier
    Zapier
    Microsoft 365
    Microsoft 365

    See all 113 integrations

    Xoxoday User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    59%

    4

    31%

    3

    5%

    2

    1%

    1

    3%

    Secondary Ratings

    Ease of Use

    4.3

    Value for money

    4.3

    Customer support

    4.3

    Functionality

    4.2

    Elvin's profile

    Elvin E.

    Verified reviewer

    Staffing and Recruiting

    501-1000 employees

    Used monthly for free trial

    Review source

    Reviewed October 2023

    Outstanding Site

    5

    My overall experience was very great and positive because of their fast and proactive actions to their customer and users. I would say that this site deserves a very good ratings.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Xoxoday is very active and one of the best site for gift cards, my experience with this site are extremely exceptional their customer support are very helpful and accomodating. I will recommend this site because it is very user friendly and helpful site.
    Cons:
    Nothing I can say about the Cons just a positive of Xoxoday.

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    501-1000 employees

    Used weekly for more than 2 years

    Review source

    Reviewed February 2023

    XoxoDay Made my Day

    5

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    1. The variety of options to choose from is the prime outstanding feature.2. Instant redeem option3. Ease of use for fresh users
    Cons:
    1. Customer Support needs lot of improvement.

    Read More

    NK

    Nelly K.

    Verified reviewer

    Information Technology and Services

    201-500 employees

    Used monthly for less than 6 months

    Review source

    Reviewed May 2022

    Great service idea but a terrible customer service

    2

    Not great, poor customer service and sloppiness with financial obligations towards customer canceled any positive product features.

    Ratings Breakdown

    4
    Ease of use
    1
    Value for money
    1
    Customer support
    3
    Functionality
    icon
    Pros:
    The platform provides an easy way to send rewards to customers and partner networks. It also offers large automation and integration capabilities.
    Cons:
    The customer service is terrible, and if you are maintaining high standards in your bookkeeping, I wouldn't recommend using the service. It took 3-5 tries to issue a proper invoice in euros coming from a European office of the company (vs an invoice in Rupees from an Indian company). The account manager guided me through the process of paying for a cash deposit to refill the XOXO balance via a third-party platform. Once the payment has been through and the balance replenished, it took ages to get proper invoices for the operation. And to my surprise, only a part of a transaction has been invoiced. The third-party payment tool (Payoneer) commission has not been invoiced, although before making a financial transaction I specified that I need a proper invoice for this operation. The XOXO account manager just sent me to the Payoneer customer service (where I cannot get any proper reply) and stopped answering my emails. Now because of XOXO's negligence, we're facing problems with the financial audit. So I wouldn't recommend that any business that wants to keep their financials in order uses the platform.

    Vendor Response

    Nelly, thank you for taking the time to review our services. Our sincere apologies for not meeting your requirements and for your less than desirable experience. A PG charge was applied by the Payoneer team which led to this issue. Internally, this is one of our highest priorities. You can reach out to my customer support team at cs@xoxoday.com if there's anything else we can do.

    Replied July 2022

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    501-1000 employees

    Used monthly for more than 2 years

    Review source

    Reviewed March 2022

    One of the cool rewards platform

    4

    It's an easy and useful rewards platform. Companies can use this platform for having a simplified rewards sharing option.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy to use. Bulk upload of the winner. Wide variety of experiences in the catalogue. Reports on what is spent and an easy cancellation process. XOXO Points & Coupons are easy to share with the users.
    Cons:
    Uploading a fund is a little long process and if added from a credit card 10% amount will be charged.

    Vendor Response

    Hello User, Your feedback really helps us improve. We are working on improving the process to make it faster for our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com. Thank you.

    Replied August 2022

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    10000+ employees

    Used monthly for more than 2 years

    Review source

    Reviewed November 2022

    XOXO - Good for Recognitions and Rewards

    5

    Great

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.
    Cons:
    I can't think of much, the software serves its purpose

    Reasons for choosing Xoxoday

    We use both

    Read More

    TL

    Tina L.

    Verified reviewer

    Airlines/ Aviation

    51-200 employees

    Used daily for less than 2 years

    Review source

    Reviewed October 2019

    JPPLReview

    3

    Rewards and recognition Service award Birthdays

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    5
    Customer support
    2
    Functionality
    icon
    Pros:
    great customer support team and proactive support now
    Cons:
    less features and functions low Engagement on the platform

    Reasons for choosing Xoxoday

    - local customer care support - More features as compare to other but not up to market speed - service awards

    Vendor Response

    Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

    Replied June 2020

    Read More

    VR

    Verified
    Reviewer

    Non-Profit Organization Management

    2-10 employees

    Used monthly for less than 12 months

    Review source

    Reviewed July 2022

    Brightens my days

    5

    Smooth and hassle free

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    I came across this system as I started receiving rewards from a survey site. The whole was so smooth, from redeeming the reward to reward cash deposited into my digital wallet. You just redeem and forget and let the software do the needful in the given time frame. Twice, there was some glitch in my digital wallet and my redeemed points were duly reverted back to the survey site and my points balance on it was automatically updated. It's smooth and hassle free.
    Cons:
    I can't think of any as I am the end user.

    Vendor Response

    Hello User, Your feedback really helps us improve. If you need help using this site, you can reach out to live chat support anytime and in case of any other queries please write to us at cs@xoxoday.com..Thank you.

    Replied August 2022

    Read More

    Ron's profile

    Ron S.

    Verified reviewer

    E-Learning

    2-10 employees

    Used weekly for less than 6 months

    Review source

    Reviewed January 2022

    Simple & hassle free way to redeem your gift voucher

    5

    I have had many opportunities to redeem my points from Xoxoday and the experience has always been positive. Would definitely recommend it.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The UI is very easy to use. The marketplace has a lot of gift options to redeem and the customer team is extremely responsive and prompt in resolving the queries.
    Cons:
    Sometimes it takes a while to get the codes but apart from that, there has been no problem.

    Read More

    Dinesh's profile

    Dinesh K.

    Verified reviewer

    Printing

    10000+ employees

    Used monthly for less than 6 months

    Reviewed March 2022

    Honest review

    4

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Variety of restaurants, and the various prices of coupons
    Cons:
    Not fast as I thought it is . I have to seek customer support to get the coupon code .

    Vendor Response

    Hello Dinesh, Thank you for reviewing us. We are working on upgrading the software's user interface for our users to avoid any slowdown. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

    Replied August 2022

    Read More

    NM

    Nab Aggarwal M.

    Verified reviewer

    Telecommunications

    5001-10000 employees

    Used monthly for less than 6 months

    Review source

    Reviewed April 2019

    Good way to show employee appreciation

    5

    It has been a very pleasant experience with XOXO. There sales rep is very helpful and employees are also very satisfied with all the options available for using the gift cards.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Functionality
    icon
    Pros:
    Ease of use, partnerships and availability globally
    Cons:
    All things are good, cannot think of anything which can be improved.

    Vendor Response

    Thank you for taking the time to review us! It's feedback like yours keep us motivated all the time. Glad to know that you have a pleasant experience with us. Reach out to us at cs@xoxoday.com for any issues.

    Replied May 2020

    Read More

    Showing 1 - 10 of 154 Reviews

    Other Top Recommended Market Research Software

    SurveyMonkey
    SurveyMonkey

    4.6 (10388)

    Recently recommended 0 times

    Jotform
    Jotform

    4.7 (2726)

    Recently recommended 0 times

    Semrush
    Semrush

    4.6 (2314)

    Recently recommended 0 times

    SurveyLegend
    SurveyLegend

    4.6 (961)

    Recently recommended 0 times

    Advisor Get Price CTA Image

    Stuck Between Options?

    Our experts can help you compare Xoxoday with other top options, so you can find the best fit for your needs.

    See what companies are saying about Software Advice