Zight 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zight

4.6

(185)

Pricing

Starting at $8.00 per month

About Zight

Zight (formerly CloudApp) helps bring a happier & more productive workplace with better communication by helping businesses save time and reduce misunderstandings and eliminating unnecessary and draining meetings.

Use Zight to create, annotate and share screenshots, videos, screen recordings, GIFs, and more.

Zight Screenshots

Zight Pricing and Plans

Starting price: $8.00 per month

Free Trial

Free Version

Basic

$8.00

per user, per month

No plan information available

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Zight Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of Zight
Alerts/Notifications
Annotations
Audio Capture
Brainstorming
Collaboration Tools
Commenting/Notes
Compliance Management
Content Creation
Content Library
Content Management
Customer Communication
Customizable Branding
Customizable Templates
Document Management
Drag & Drop
Engagement Tracking
File Management
File Sharing
Mobile Access
Privacy Options
Productivity Tools
Project Management
Queue Management
Real-Time Chat
Real Time Editing
Remote Access/Control
Reporting/Analytics
Screen Capture
Screen Recording
Search/Filter
Self Service Portal
Single Sign On
Support Ticket Management
Templates
Third-Party Integrations
User Management
Video Editing
Video Management
Video Support

Zight Integrations

Microsoft Teams

Jira

Slack

Zendesk Suite

Lucidchart

Confluence

Zight User Reviews

Overall Rating

4.6

Ratings Breakdown

73%

19%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.4

Functionality

4.5

Akshika V.

Verified reviewer

Computer Software

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2023

Excellent integrations, simple to use, and much more than a screencasting tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As the Head of Support, I use CloudApp on a regular basis. Sharing images, video demonstrations, and GIFs are simple and quick, and our clients like being able to see a video by clicking a single link without having to form an account. The ability to annotate also streamlines the process, and sharing is as simple as sending them a link, to which they may respond directly on the picture and video page. It's a comprehensive screen-capture video solution. It may be found in the Chrome taskbar. Intuitive and simple to use.

Cons:

There are occasional problems, as with most things, but the one that irritates me the most is that trying to screenshot a whole web page frequently fails. Despite the fact that you have the choice to complete the entire page, it will just do the visible section. The security to log in might be frustrating at times. I understand wanting to secure an account, but for me, it's simply screenshots and doesn't require that kind of security; nonetheless, I can see why they have it.

Vendor Response

Hi Akshika, Thank you so much for writing a review; we value the time you took and appreciate your feedback! We love hearing that CloudApp has been a simple and quick solution for you in your role as Head of Support and how you use it for sharing video demos and screen captures + annotations with your clients! Please do feel free to reach out to us at support@getcloudapp.com if you are still having issues with failing screenshots capturing a whole web page as we want to ensure you have the best experience with our product. Thanks again!

Replied March 2023

Brian V.

Verified reviewer

E-Learning

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed August 2025

Great product easy to use

That has been very professional. I think they could be fast with customer service however but the product is exceptional.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I think Site is user-friendly and very professional. I believe that I can help my customers learn how to use my websites and other software products I use online. I find it very easy to send a link to my clients and they watched the video several times without having to download it or go to YouTube

Cons:

I don’t know I find the information very helpful and I believe that maybe they can make things better by helping me to understand how to use the script that they create with the video

Alex R.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Love It, but It's Buggy

Very good. Apart from the wasted time when it crashes or doesn't upload the training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to use and I like the speed at which I can access it.

Cons:

The fact that for the last year it keeps crashing and not recording. Or worse still, when you've done a 10 minute training video it gets stuck on upload and then you have to redo the video. In fact I've had this happen 3X today alone, which is why I'm now writing a review out of frustration.

Kartik A.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Alternative to loom

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like a bunch of features with CloudApp: 1. Screen recording 2. Annotation 3. The files are stored in the cloud, so I never have to worry about files not being there or getting lost 4. Their online storage also allows to create folders which helps to manage files on the cloud 5. Many times we used to use wetransfer for file transfer, now we use cloudapp

Cons:

Sometimes it has hiccups when the windows is rebooted/turned on

Adam G.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed October 2021

Love it - it improved a lot, can't imaging working without it now!

I use CloudApp on daily basis and it is very convenient and right now, during the Covid pandemic, it's probably the best way to provide updates to my co-workers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a convenient way to quickly record yourself, your screen, or both. The fact that the recorded videos are automatically uploaded and the only thing I have to do is send the link to my co-workers is very helpful. CloudApp has become my number one way to communicate with my team.

Cons:

The dedicated app seems to have a problem with my operating system, I needed to adjust a few things in order for it to work. In my experience, the browser version works better, however, I still encounter some problems, for instance, sometimes the app does not record my microphone sound, it happens very rarely but it can get quite annoying at times.

Reasons for choosing Zight

Better recording options, I prefer their recording interface

Piotr C.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Fast working app for screen and video sharring

Sharing screen with comments, and making video with software/website problems couldn't be more simple.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shortcuts for everything. Really fast option for a screen share with comments for other persons. Shourctus for everything. I can't imagine daily work without cloud app

Cons:

I don't have. in these 5 years of cooperation, I needed support only once

Reasons for switching to Zight

I don't remember why I switched - i wanted test new tool, and now it's 5 years later

Dmitry S.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Worst Customer Service I have ever experienced

We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today. Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason. Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen. Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.

Cons:

They don't have any customer service, what they have are account managers who always try to upsell you.

Lauren P.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed December 2017

Cloudapp is amazing for communication between engineers, designers, and pms.

Better teamwork/communication overall, especially for front-end development work. Also more flexibility for remote work (working from home for sickness/weather/holiday season).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how fast everything gets generated and how easy it is to use. I work on the frontend team at my company, and I'm always sending videos and gifs to our designer for product review, as well as to our PM when filing issues. It's incredibly helpful to be able to take a quick video to show navigation flow, testing results, and edge cases, and it's way easier to have a visual than it is to explain things in technical terms. It's also wicked useful for remote work-- holiday season has made things kind of funky with everyone working from home, but I don't feel like I've lost on communication this time of year thanks to Cloudapp.

Cons:

There are times I wish I could annotate or crop videos. I will say though, Cloudapp has been great about steadily adding features, so I'm not too worried/it's not even a pressing issue haha.

Jesus P.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed April 2018

This powerful screen capture and recording program has a new home on my desktop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I'm a former Snagit user that recently picked up CloudApp on an Appsumo deal. I'm glad I did, because this software has essentially replaced Snagit and helped me communicate ideas quickly with everyone including clients, customers, family and friends. The software sits in your system tray and allows 1 click recording or capturing of GIFs, video or screen. And once the capture is taken, it automatically uploads it and copies the link to your clipboard. Other helpful features include... Analytics Link shortening Annotations Search feature (priceless) Comments (can be disabled) Sync If you need a quick way to record screens and share them, this is it.

Cons:

I don't have any cons to list on this one. Everything from the UI to the features are well designed and operate properly.

Shane S.

Verified reviewer

Real Estate

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2018

Amazing App, I Wish There Was More 3rd Party Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want.

Cons:

Being that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services.

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