inriver PIM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

inriver PIM

4.3

(13)

Pricing

Pricing available upon request

About inriver PIM

The inriver Product Information Management (PIM) platform is a centralized solution that helps businesses consolidate, enrich, and distribute their product information. It is designed for brands, manufacturers, retailers, and distributors across various industries, providing them with a single source of truth for their product data.

The platform offers full extensibility with ready-made adapters for integrating with a range of adjacent software systems. This allows businesses to connect their PIM to various sales channels, enabling API-based syndication of product information. The solution also provides digital shelf intelligence, giving users insights to optimize product content for better online performance.

The inriver PIM is built on a flexible data model, designed to scale with the evolving needs of its users. It empowers businesses to manage the complete product information lifecycle, from internal and external onboarding to product enrichment, omnichannel content distribution, and evaluation. This helps organizations ensure their product information is consistent, compelling, and market-ready across all touchpoints.

inriver PIM Screenshots

inriver PIM Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Core

Pricing available upon request

No plan information available

Professional

Pricing available upon request

No plan information available

Enterprise

Pricing available upon request

No plan information available

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inriver PIM Features

Popular features found in PIM
Content Creation
Digital Asset Management
Documentation Management
Master Record Management
Version Control
More features of inriver PIM
Access Controls/Permissions
Activity Tracking
AI/Machine Learning
API
Asset Categorization
Asset Library
Asset Sharing
Audit Management
Audit Trail
Catalog Creation
Catalog Management
Categorization/Grouping
Change Management
Collaboration Tools
Commenting/Notes
Compliance Management
Configurable Workflow
Content Library
Content Management
Cost Tracking
Customizable Branding
Customizable Categories
Customizable Templates
Customization
Data Analysis Tools
Database Publishing
Database Support
Data Capture and Transfer
Data Cleansing
Data Connectors
Data Extraction
Data Import/Export
Data Integration
Data Mapping
Data Migration
Data Modeling
Data Quality Control
Data Security
Data Storage Management
Data Synchronization
Data Verification
Document Classification
Document Management
Document Storage
Document Templates
Drag & Drop
eCommerce Management
File Conversion
File Management
File Transfer
Filtering
For Manufacturers
Full Text Search
Image Library
Inventory Management
Master Data Management
Metadata Management
Monitoring
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Multimedia Support
Multiple Data Sources
Online Catalog
Parts Management
Performance Metrics
Pricing Management
Product Catalog
Product Comparison
Product Data Management
Product Lifecycle Management
Quality Control
Reporting/Analytics
Reporting & Statistics
Requirements Management
Revision History
Rights Management
Role-Based Permissions
Rules-Based Workflow
Search/Filter
Secure Data Storage
Supplier Management
Tagging
Task Scheduling
Templates
Third-Party Integrations
User Management
Video Management
Video Support
Workflow Management

inriver PIM Integrations

Freestyle Solutions

Bynder

Sana Commerce

QBank

Kentico

Channable

See all 11 integrations

inriver PIM User Reviews

Overall Rating

4.3

Ratings Breakdown

46%

38%

15%

Secondary Ratings

Ease of Use

3.8

Value for money

4.3

Customer support

4.5

Functionality

4.2

Kimberly M.

Verified reviewer

Electrical/ Electronic Manufacturing

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

One source of truth

After getting "buy-in" from the entire organization (which can definitely take some time), the experience is wonderful. Rather than having multiple, differing copies of information scattered around the company in different departments, we now have ONE source of truth that is dependable and easy to retrieve. We can give everyone their own sign on and not worry that information will be changed by accident, as we have control through permissions. I also love the fact that it is able to work with the ERP system and every night it does an "auto load" into PIM of certain fields. That is yet another way to be sure everything is up to date and accurate.

Ratings Breakdown

Ease of use

Functionality

Pros:

What I like most about this software is that we could set it up to contain our specific information. We were able to create fieldsets that matched our catalog and kept the organizing easy. Now we just keep packing in more and more product information.

Cons:

What I like least about the software is not having more control over it within our own organization and having to find a partner to do changes for us.

Vendor Response

We appreciate your review Kimberly and happy that your experience with us as the One Source of Truth is wonderful.

Replied October 2019

Froukje K.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Very flexible PIM-system which is fit for the future

The major benefit is the PIM-benefit: one source of truth. We connected our website, our media publisher, our webshops to it. And we are expanding. inRiver can manage it all.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very flexible system: you are able to fit any assortment into inRiver. Because it is relation based, you can link anything to eachother. Implementation is easy and intuitive: what you see is what you get. Changes are made quickly by Product Management, the maintenance of products is also intuitive.

Cons:

I miss some way of overview of the assortment. How is everything connected to eachother? You cannot "see" it, you only experience it by clicking around. Scoping within the system is not very easy to do. We work with different companies within one license. There is (today) no way to segment the products per division. So all products are visible for all companies. The new content segmentation feature should solve this, but we are desperately waiting for it for months. Other annoying thing is that the Fieldsets not read only are; if someone changes the Fieldset, data can be lost (unintentionally). Too bad, inRiver is not sharing its timeline of the roadmap. It is a guess when what will be released.

Vendor Response

We appreciate your review Froukje and delighted to be your fit-for-future PIM partner.

Replied October 2019

Steve L.

Verified reviewer

Mechanical or Industrial Engineering

501-1000 employees

Used daily for less than 2 years

Reviewed March 2019

PIMPoint Was Exciting, but On Prem Feels Left Behind

InRiver has helped us very quickly create a rich eCommerce experience. But the On Prem version is very far behind Cloud at this point, and that's disappointing. We feel like forgotten step kids.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the all-in-one nature of inRiver. We use the PIM for all our text content and as a sort of pseudo DAM, and it works great for amalgamating and tracking resources.

Cons:

The Print module is extremely unintuitive and I wish I had more control over the Work Area column in Enrich.

Cindy C.

Verified reviewer

Retail

1001-5000 employees

Used daily for more than 2 years

Reviewed March 2019

inRiver PIM... Our single source of truth.

Nothing short of awesome, in every capacity. Our relationship with the entire inRiver team only began with the sale of the PIM. They have been there for us every time we've needed business questions or technical development questions answered. They've become friends along this journey. Rep. is a stand-out representative and if you have the opportunity to work with her, you are lucky! Every single person we've met, from the developers to the President of inRiver's PIM, is top notch. No question, we made the right choice...

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

From our user's perspective, who are accustomed to working with spreadsheets, inRiver's ability to download product/item related data into a spreadsheet, allow users to modify their data, and then ingest the spreadsheet, updating the PIM. From the technical side, as business evolves and critical information needs to be captured, you can easily add additional data and use it as needed.

Cons:

That's a tough one... I'll let you know when I come up with something!

Johan B.

Verified reviewer

Building Materials

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Easy to use, fast and solves your problems

The biggest problem-solver for us has been the ability to store images and documents and have them linked to products so that you make sure you always have the latest version of your image/document and can easy send them to our customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to store and link photos and documents to our products.

Cons:

If you want a few extra apps it costs a bit more.

Vendor Response

We appreciate your review Johan. We are delighted that you find our product to be easy to use, fast and solves your biggest problem of linking product to images and documents.

Replied October 2019

Verified

Reviewer

Consumer Goods

10000+ employees

Used daily for less than 2 years

Review source

Reviewed June 2019

PIMUser

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Cloud -based access from anywhere, at any time.

Cons:

Can be difficult to manage efficiently with large datasets.

Vendor Response

We appreciate your review of our cloud-based PIM product.

Replied October 2019

Verified

Reviewer

Business Supplies and Equipment

201-500 employees

Used daily for less than 12 months

Reviewed March 2019

inRiver PIM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it's creates a great tool to house all the product data that you need to bring your products to market. It's fairly easy to use and can be customization for the business that you run.

Cons:

There is a steep learning curve to get a good understanding of the tools functionalities. Also, not being able to customize layouts can be a challenge. With this too, there isn't a great tool for external users of the system. The UI isn't as friendly as other competitors within the marketplace.

Vendor Response

On behalf of the whole inRiver team, thank you so much for taking the time to share your experience! We are glad that you find value in our PIM solution and are looking forward to developing our partnership and move forward together.

Replied June 2019

Tangeka P.

Verified reviewer

Furniture

1001-5000 employees

Used other for free trial

Review source

Reviewed August 2020

All in one product management

We went something that allowed more flexibility and was better fit for the large amount of data we have. Good for small datasets and simpler product structures. Would actually be a great option for a startup. Beneficial for workflow management as well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is an all in one solution, though we experinented with it largely as a PIM. It is not the software we ended up going forward with but I still think it is a great solution

Cons:

We only considered the PIM capabilities because we weren't as impressed with the DAM organization functions. And really the PIM was only so good because considering our large datasets, it would be difficult to manage. Also, We would have limited control and needed to contact them for every update or change

Vendor Response

Thank you for taking the time to submit a review. We're disappointed inRiver was not the right fit for your organization, but we appreciated the opportunity to talk about your needs. inRiver is truly the only enterprise-level PIM that includes syndication. Your assessment in our DAM capabilities are absolutely correct. The inRiver platform is more built for organizations looking to consolidate data sets out of the DAM and optimize their configuration for the benefits of suppliers, distributors, retailers, and online marketplaces. And we're pleased to say we've also made vast improvements in recent months in our ability to import and export large amounts of data for global organizations. We wish you luck with your selected solution and hope to have the opportunity to stay connected.

Replied August 2020

Verified

Reviewer

Printing

201-500 employees

Used weekly for less than 2 years

Reviewed March 2019

inRiver 6.3

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

- all (internal) processes are very fast - very customizable

Cons:

- Initially it was difficult to get access to the code base and the documentation for the in-house developers. This has improved with the new support portal. - There are no outbound connectors available out-of-the-box (not even simple ones with limited functionality, nor are there templates for common use cases)

Caitlin G.

Verified reviewer

Business Supplies and Equipment

201-500 employees

Used weekly for less than 6 months

Review source

Reviewed September 2019

Great PIM System So Far!

Overall, this system will be very beneficial to our workflows. It is much easier to access product information and have everything current and in one place. We no longer have to enter information in multiple locations, which is both redundant and leaves room for error.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how it has really improved our process of finding, adding and editing information related to our products. The system is very modern and intelligent in terms of quickly adding information. I also like that the system "speaks" to other systems we use.

Cons:

The only thing that's a little difficult to figure out is the "queries" for searching.

Showing 1 - 10 of 13 Reviews

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