Cogent 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Cogent

3.9

(7)

Pricing

Starting at $2,500.00 one time

About Cogent

Cogent is an on-premise debt collection and case management solution designed for companies of all sizes. It features document management, a rules engine, on-boarding and calendar management functionalities within a suite.

Cogent features document management, which allows users to integrate with scanners and store documents. Users can also create templates for different documents and print them from the system.

Cogent’s rules engine provides users a set of predefined rules and conditions, which can be used to perform data assessment and evaluation. These rules can be applied on a specific set of customers based on their attributes such as location and industry.

The case management functionality of the solution includes a "court calendar," which allows users to manage case records and dates and evaluate the Statutes of Limitations for different states in the United States. The on-premise deployment is compatible with Windows operating systems.

Cogent Screenshots

Cogent Pricing and Plans

Starting price: $2,500.00 one time

Free Trial

Free Version

Basic

$2,500.00

one time

No plan information available

Cogent Features

Popular features found in Debt Collection
Automated Notices
Client Management
Compliance Management
Contact Management
Credit Reporting
Electronic Payments
In-House Collections
Multiple User Accounts
Real-Time Reporting
Transaction Management
Workflow Management
More features of Cogent
Auto-Dialer
Callback Scheduling
Collection Agencies
Commission Management
Payment Plans
Real-Time Analytics

Cogent User Reviews

Overall Rating

3.9

Ratings Breakdown

57%

14%

Secondary Ratings

Ease of Use

3.9

Value for money

3.7

Customer support

3.7

Functionality

3.9

Greg W.

Verified reviewer

Legal Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Incredibly powerful tool

We are a collections law firm that handles approximately 150,000 open cases at any given time with a total of 100 employees while maintaining very tight timelines for completion of tasks and thorough control of the suit and collection process on all claims. The software is the primary reason we are able to do that. In addition, AgreeYa's support is very responsive and they are constantly working to add additional capabilities based on user input.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cogent is a very powerful software that provides the ability to customize the product to your specific needs in a wide variety of areas including accounting, document production, scheduling, account history, workflow based on data and conditions that occur and reporting. This allows for a maximum level of automation and control of your processes.

Cons:

The original architect of Cogent used to say the good thing about Cogent is it is flexible and the bad thing about Cogent is it is flexible. So just be aware that getting the software to work exactly as you intend takes some real effort in planning and design.

Reasons for choosing Cogent

For all the reasons stated above.

Reasons for switching to Cogent

We needed software with better accounting capabilities and a greater ability to automate processes.

Terri G.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Cogent leads the industry

Our firm's overall experience with Cogent has been positive. I cannot say enough great things about the support they provide.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cogent support staff hands down beat any software company I have worked with. Support is one item most companies fail to even address, this is not the case with Cogent. This product is easy to use. We went from a proprietary system which made it extremely difficult to find a product on the market that offered technological growth without losing some of the unique key processes built on our proprietary system specifically for our firm's processes.

Cons:

Cogent does not have its own accounting package. You must use a different software application which can be challenging. There are other features that are not 100% however, through collaborating with their users these features are corrected.

Reasons for choosing Cogent

Cogent right out of the box offered more than the other companies. The other companies we looked at dismissed us because we weren't as large as the other firms.

Reasons for switching to Cogent

Technology

Paul L.

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Cogent was created for legal not operations including collections.

Our people did not do their due diligence on this system when we where in the testing and shopping phase so it was our fault in the end.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent for legal operations as it has all the bells and whistles a legal collector or Paralegal would want.

Cons:

Its not made for non legal collections. I was a manager that managed over 100 full time collectors on this system and it was very difficult to get them trained from Ontario.

Andy J.

Used daily for more than 2 years

Review source

Reviewed May 2018

Cogent has been a real value-add for our firm. We have been able to automate many processes and inc

We were in need of a new way to perform our e-signing duties. AgreeYa worked with our firm and an outside vendor on a six-month project to a create web interface that will allow our documents to be merged and sent to an e-file site without manual intervention. This has significantly increased our attorney's productivity and reduced our staff time to create, manage and e-file those documents.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cogent is a very user-friendly application for the legal collection industry. A robust platform that is far advanced from others in the industry.

Cons:

Overall, my experience has been good. Everyone is very nice and tries very hard to accommodate our needs. The development level is also very high. I do wish however, that staff would be on hand during our business hours.

Ben H.

Verified reviewer

Law Practice

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Best Legal Software in the Industry

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cogent has the most controls and automation abilities in the industry.

Cons:

Like all software solutions, it isn't perfect. There are random crashes and bugs that are hard to trace and fix.

Hugh F.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

RHF-Fudge Review

Cogent has improved our net recovery by 30-40%

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Company support is highly reactive to the needs of its clients.

Cons:

There is nothing I dislike about Cogent.

Reasons for choosing Cogent

The sophisticated workflow

Vladimir F.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2020

don't recommend

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially, they attracted us at a low price, but over time, we realized that free cheese in a mousetrap

Cons:

I highly don't recommend Cogent and the manager Laura. There are other providers for this money. Offices in the USA and the Netherlands cannot agree with themselves. Bad network provider.

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