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Josh P.
Advisor, 7 years
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Updated February 4, 2026
Cloud 9 Ortho vs Practice-Web: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$500.00
per month
$49.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Treatment Planning
4.85
Charting
4.76
Appointment Management
4.70
See All
Client Management
5.0
HIPAA Compliant
4.96
Medical Billing
4.91
See All
Integrations
See All
See All
Pros / Cons
- Sometimes the reports you want can be a little difficult to get, but I am always able to get the help I need either though the online portal or with a live chat
- The customer service team is always super responsive and works out the kinks in a timely manner!
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- Also, if I have any technical difficulty, their technical support is available even on weekends and they reach out pretty fast.
- It can take a few minutes to load. And a lot of times we are unable to assist patients when this happens because it lags for 5 minutes at a time
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Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.9/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2023
Advisor
Recommendations
Recommendations
3 Recommendations
4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
