Dental Intelligence 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Dental Intelligence

4.6

(53)

Pricing

Pricing available upon request

About Dental Intelligence

Dental Intelligence is the only end-to-end practice performance solution in dentistry. We help practices increase production, visits, and collections while decreasing overhead using actionable insights and automation. From Analytics to Patient Engagement, and even Insurance, Dental Intelligence gives you everything you need to grow faster and Practice Smarter.™

Current full-bundle integrations with Open Dental, Dentrix, and Eaglesoft. Pricing is available on request.

Dental Intelligence Screenshots

Dental Intelligence Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Dental Intelligence Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of Dental Intelligence
Appointment Management
Appointment Scheduling
Automated Scheduling
Availability Management
Booking Management
Check-in/Check-out
Communication Management
Contact Database
Customizable Reports
Customizable Templates
Dental Practice Management
Electronic Payments
Email Marketing
Email Reminders
Insurance Eligibility Verification
Live Chat
Messaging
Mobile Access
Multi-Location
Online Booking
Online Scheduling
Patient Communications
Patient Engagement
Patient Intake
Patient Portal
Payment Processing
Reminders
Reporting/Analytics
Reporting & Statistics
Rescheduling
Scheduling
Self Service Portal
SMS Messaging
SMS Reminders
Task Scheduling
Third-Party Integrations

Dental Intelligence Integrations

Swell

Dental Intelligence User Reviews

Overall Rating

4.6

Ratings Breakdown

77%

15%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.5

Verified

Reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 6 months

Review source

Reviewed January 2020

Modento is a lifesaver!

Increased patient compliance and improved communication without the inconvenience of picking up a phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Expanded functionality. 100%. Modento features far outperform the competition. Aside from basically having a digital new employee (for a fraction of the cost), the paperless check in, treatment planning, consent forms and voicemail drops are definitely our favorite features so far. There is not a single thing to dislike.

Cons:

Initially, integration with Eaglesoft was limited, however I was informed that advanced integration was in process. Which Modento quickly delivered much quicker than anticipated.

Reasons for choosing Dental Intelligence

Modento offered advanced features, our standing customer service and seamless integration with PMS.

Reasons for switching to Dental Intelligence

Limited functionality, and no direct integration with our practice management software aside from appointment confirmations.

Vendor Response

Thanks for leaving us a review! We are happy to hear that Modento is such an important part of your daily operations. Hope you don't mind us stealing your description of Modento as "a digital new employee at a fraction of the cost" :)

Replied February 2021

Brittany B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2024

Dental Intel Rocks!

Great experience! We loved it while we had it, just had to downgrade to something better suited to our practice.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dental Intel was easy to acess and we really liked the analytics feature!

Cons:

A little too much for our small practice

Reasons for switching to Dental Intelligence

Just wanted to look into other options for our small practice.

Zac C.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed December 2025

They don't follow their own contracts

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It worked for a while until software changes, then it wouldn't work with our software for a long time.

Cons:

I’ve had a very disappointing experience with Dental Intelligence, primarily due to a complete lack of responsiveness and unresolved billing issues. I’ve contacted their team multiple times regarding problems with my account and explicitly requested that the matter be escalated to a manager. Despite this, my emails have not been returned, and there has been no follow-up or ownership of the issues raised. More concerning is the contract situation. The contract provided to me has a blank renewal period, yet I’m being told it is valid and enforceable. In addition, I’ve been overcharged based on the terms of that same contract. These are not minor discrepancies and should have been straightforward to address if someone had engaged. I’m posting this review because direct communication has failed. I would prefer to resolve this privately and professionally, but at this point, public feedback seems to be the only way to get a response.

Trinity H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Don't go with Dental Intelligence

We are not a fan of Dental intelligence and would not recommend this to any dental office until they have fixed their issues or taken into consideration the issues that offices are having. The only thing we liked about Dental intelligence is the online forms we had and that it put the information straight into Dentrix, otherwise not worth the price we have been paying them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are very few things our office liked about Dental Intelligence, we did however like that payments did go into the ledger and we loved the online forms.

Cons:

When submitting payments if you put it through a specific patient it will still just go under the Head of household file. To text a patient you can't create a new chat you would have to create a whole new person in dentrix or wait for an updated phone number which would take a while. You can't change an email in Dental intelligence you would also have to do that through dentrix and still would take a long time to transfer over, making some situations uncomfortable with the patient waiting for an email. The insurance eligibility does not work on very many company's so we would have to call the insurance even though we pay to have insurance eligibility.

Reasons for switching to Dental Intelligence

Was supposed to give us better services and more to work with.

Nicole S.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

The Answer to all your Prayers!

We love Dental Intel and have loved using it in our practice!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Love how all analytics are in one place and the system integrates with our practice management system.

Cons:

It is a little higher in cost, but investing in your practice and team is priceless. You truly oh for what you get and you won’t be disappointed!

Reasons for choosing Dental Intelligence

Their analytics stood out the most to our practice owner.

Reasons for switching to Dental Intelligence

Dental Intelligence provided more than the other companies.

Tammy G.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed April 2024

Dental Intel is a must have!

10/10! Highly recommend to anyone looking to improve their software suite!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like all of the features of Dental Intel and it’s still growing! The onboarding is very thoughtful and the support is like no other!

Cons:

It’s more expensive than some other software options, but you get what you pay for!

Reasons for choosing Dental Intelligence

It had the most comprehensive, user friendly software out there.

Reasons for switching to Dental Intelligence

For the analytics specifically, but it had so much more!

Jill G.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Reviewed April 2024

Love Dental Intel

Amazing with dental Intel I can me for efficient and successful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The control and organization of follow up

Cons:

Cost of course but it’s worth it. You get what you pay for

Reasons for switching to Dental Intelligence

Not getting the results I needed. Plus being able to bundle lots of different companies into one

Vendor Response

Hi Jill – Thank you for your review! We are happy to hear that Dental Intelligence has made task management easier for your practice, that you were able to bundle all of your needs into one product with DI, and that we have helped make it more fulfilling to be a dental professional at your practice.

Replied May 2024

Angelika O.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Great analytics

Overall, my experience was positive again. It was nice of the team could have access to these numbers for them to review their own metrics and keep their own goals in mind.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The analytics portion was my favorite part about it. The reporting was very accurate easy way to access numbers without having to run a report in the practice management software.

Cons:

I wouldn’t say that it’s the least thing that I like about it, but I wish there was a way for it to be real time, but I know that might not be feasible. I also didn’t like that there were separate platforms for analytics and then like patient engagement.

Esther C.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2024

Dental Intelligence review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great platform for patient management and engagement

Cons:

Nothing has bothered me while using this platform

Vendor Response

Esther - Thank you for your review. We are happy to hear that Dental Intelligence has been helpful to you and your team!

Replied October 2024

Julie S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Great analytics

Pleased but found a more cost-effective option that served the same purpose for our business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Excellent analytics and ease of use for employees

Cons:

Cost; difficult interaction with customer service rep

Vendor Response

Julie, Thank you for your review. We understand that cost is an important factor, and we’re sorry to hear that your experience with customer service didn’t meet your expectations. Your feedback is valuable, and we are continually working to improve the support experience to ensure it’s smoother for all our users. We appreciate your time with us and if you ever decide to return to DI, we’ll be here to support you!

Replied September 2024

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