Open Dental 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Open Dental

4.6

(87)

Pricing

Pricing available upon request

About Open Dental

Open Dental Software emerges as a comprehensive dental practice management application, uniting a myriad of functionalities within its modular framework to accommodate dental practices of various scopes and specializations.

At the core of Open Dental's offering is a robust set of features engineered to cover the extensive spectrum of practice management needs, from appointment scheduling and patient record management to generating complex reports tailored to the specific analytics sought by a practice. The software, built upon the Microsoft .NET Framework, boasts a modern MySQL database backend, ensuring speed, stability, and data integrity while maintaining the agility required to handle large volumes of patient data.

Open Dental further distinguishes itself with its graphical tooth chart, which allows for a dynamic visual representation of a patient's dentition over time. This feature serves not only as an intuitive diagnostic tool but also enhances patient communication, facilitating a more engaging discourse regarding treatment plans and oral health status.

Interoperability is another cornerstone of the Open Dental philosophy, evidenced by the software's seamless integratio...

Open Dental Screenshots

Open Dental Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Open Dental Software License and Support

Pricing available upon request

No plan information available

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Open Dental Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of Open Dental
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Annotations
API
Appointment Management
Automated Scheduling
Billing & Invoicing
Booking Management
Communication Management
Customer Database
Customer History
Customizable Reports
Customizable Templates
Data Synchronization
Dental Practice Management
Document Imaging
Document Management
Document Storage
Document Templates
Electronic Payments
Email Reminders
For Dental Practices
Hands-Free Charting
Inventory Management
Live Chat
Multi-Location
Orthodontic Charting
Patient Communications
Patient Management
Patient Portal
Periodontal Charting
Progress Notes
Progress Tracking
Records Management
Referral Tracking
Reminders
Reporting & Statistics
Role-Based Permissions
Scheduled/Automated Reports
Scheduling
Self Service Portal
SMS Messaging
Task Scheduling
Third-Party Integrations
User Management
Web Forms

Open Dental User Reviews

Overall Rating

4.6

Ratings Breakdown

77%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.6

Functionality

4.5

Blanca S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Great dental software

Ratings Breakdown

Ease of use

Functionality

Pros:

Easy to customize and feature-rich. You can tailor it to what you want

Cons:

Monthly support costs, but you don’t have to pay this fee

Brad R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

We love Open Dental!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the things we love most about Open Dental is how customizable it is. In so many areas of the software, we can make it look and feel exactly how we want. Their customer service is amazing. We can call or chat with them any time and always get a timely response.

Cons:

We have used Open Dental for about 5 years and have never had any huge problems. If/when there are issues, they do a great job addressing them in the next update.

Reasons for switching to Open Dental

PracticeWorks was antiquated in many ways....so happy we made the change!

Vendor Response

Thank you for your kind words, and we're so glad you've had such a great experience, that is very gratifying to hear! We look forward to serving you for many years to come.

Replied May 2022

Heather C.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2025

Terrible Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, billing and accounting is very hard. I would NEVER recommend Open Dental to any dental office.

Cons:

Open Dental Cloud is absolutely horrible! We have had it for 3 years, and it glitches and freezes all the time! We literally have to close and re open Open Dental at least 20x a day! Our entire team at that! We have been trying to get it fixed for over 2 years with nothing but excuses!! I would NOT recommend!

Danielle M.

Verified reviewer

Medical Practice

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Software is easy to use

Great, we have had no problems with this program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Open Dental has so many great features! There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

Cons:

There really isn't anything that our office doesn't like about this product, they are always updating and making it easier to use and understand!

Reasons for choosing Open Dental

Reasons for switching to Open Dental

Our system crashed and Open Dental was able to get all our info back and into there program!

Vendor Response

Thank you for the kind words, Danielle :) We look forward to continuing to provide you with great features and the top-notch support you deserve!

Replied September 2020

Philippe J.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Open Dental Rocks!

10/10. They have a robust software that can help manage most aspects of a dental practice. They have exceptional customer support and all at a reasonable cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very user friendly, easy to learn, an extremely comprehensive supporting most dental practice needs

Cons:

Certain parts of the accounting module are a real challenge. Speficall the ledger (balances are difficult to read with regard to when insurance claims are initiated vs reconciled). The payment plan portion is helpful but very rigid when setting up or editing is needed.

Lina S.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Amazing Dental Software!

It is amazing, It works properly, you can find all training you need, customer support is excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to use. They work with you and you can develop the system based on your necessities. Good customer service.

Cons:

The cloud version is not completely developed. But I really like Open Dental. It is very functional

Julie S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Highly recommend Open Dental, especially for startup practices

We have been very pleased with the user-friendly interface, the appearance, and the customer service we've received from Open Dental over the past 6 years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, excellent customer service, cost, meets all of our needs in our busy pediatric dental office

Cons:

I feel as though it's not used as widely in offices as some other patient management software programs, so many new hires require training on Open Dental before beginning their positions

Rebeca C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2025

Very satisfied. Perfect way to keep private data in the system.

I use it every day at work and so far, it's been an easy tool to keep sensitive and private information from patient stored in the system. Also, I like that the app is simple to use. I learned how everything works within a day, and so far, I don't have big issues. In general, I am satisfied.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The app is straightforward to use. It also allows me to access data from patients with high accuracy.

Cons:

Sometimes, I experienced malfunctions such as a "frozen screen," which required me to reopen the application or even reset my computer during work, while on a phone call, or when encountering a delay while trying to open a patient's file.

Katie R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Would Never Recommend Anything Else!

Love it, love it, love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Honestly, can’t say enough! Ease of use, accessibility to all features, ledger is simple/easy to understand, payment allocation is perfect, customization is amazing. Not one thing I DONT LIKE ABOUT!!

Cons:

I honestly can’t think of one single thing I don’t like about it. Especially since I’m at an office that uses Dentrix.

Lee H.

Verified reviewer

Internet

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed March 2018

Easy to use with manageable reporting

Makes management of dental practice predictable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extraction of data; patient profile is complete. Access is easy to control. Notes capabilities are great for documentation; would be nice if administrative notes were separate from clinical notes. X-rays integrated with the software.

Cons:

Some data not extracted in an easy to use format. Need more levels of access to give specific tasks to specific individuals. Use of prompts to complete data fields would be a nice enhancement.

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