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Josh P.
Advisor, 7 years
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Updated January 23, 2026
BigCommerce vs Salesforce Commerce Cloud: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$39.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
Reporting/Analytics
4.75
Payment Options
4.71
CRM
4.67
See All
Website Management
4.93
Inventory Tracking
4.87
Customer Management
4.78
See All
Integrations
See All
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Pros / Cons
- We use B2B Ninja for our quoting tool, which integrates with BigCommerce (and they recently purchased), saving our staff order entry time.
- The only aspect where I find that BigCommerce doesn't really measure up is site customization.
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- Salesforce Commerce Cloud offers a unified platform that integrates seamlessly with other Salesforce tools, making it easy to manage customer relationships, orders, and inventory.
- More expensive than most of the database management software yet do not have to worry about being able to connect to the cloud; in office & in the field.
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Ease-of-Use
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Customer Support
4.2/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Functionality
4.2/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
