GlassHive 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

GlassHive

4.7

(103)

Pricing

Starting at $99.00 per month

About GlassHive

GlassHive helps tech companies of all sizes including MSPs, MSSPs, VARs, vendors and more manage marketing and sales processes. It includes CRM, email marketing, sales management, tasks, integrations, marketing plans, collateral builder, marketing, sales reports, journeys, contacts, landing page builder and SMS.

GlassHive Screenshots

GlassHive Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

per user, per month

No plan information available

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GlassHive Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of GlassHive
A/B Testing
Activity Dashboard
Activity Tracking
Autoresponders
Campaign Analytics
Campaign Management
Campaign Planning
Campaign Scheduling
Click Tracking
Collaboration Tools
Contact Database
Contact Management
Content Library
Content Management
Content Publishing Options
CRM
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Marketing
Email Templates
Email Tracking
Event Triggered Actions
Forecasting
Form Builder
For Sales Teams/Organizations
Image Editing
Interaction Tracking
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Qualification
Lead Segmentation
List Management
Mailing List Management
Marketing Automation
Multi-Campaign
Multi-Channel Campaigns
Opportunity Management
Performance Metrics
Pipeline Management
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Reminders
Reporting & Statistics
Sales Forecasting
Sales Reports
Sales Trend Analysis
Scheduling
Subscriber Management
Subscription Management
Template Management
Third-Party Integrations
Version Control
Web Forms
Website Publishing Options

GlassHive Integrations

Microsoft Outlook

Integration rated 4.6 from 16 reviews

ConnectWise PSA

Integration rated 4.4 from 15 reviews

HubSpot CRM

Salefish

Wistia

GlassHive User Reviews

Overall Rating

4.7

Ratings Breakdown

72%

23%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.4

Scott G.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for less than 2 years

Reviewed February 2024

Review of glasshive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and cost. It also has prebuilt templates for msp

Cons:

Not much my overall experience is positive

Megan K.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Reviewed February 2024

Affordable CRM for MSPs

Overall things have been pretty great. Support is quick and [sensitive content hidden] is amazing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price point. Magic Branding. Templates.

Cons:

Lead scoring is broken as it sees someone with a Spam filter as the IDEAL lead. There is no dialing I glassHive

Reasons for switching to GlassHive

I will never do mindmatrix again overpriced garbage

Bryan P.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed August 2023

GlassHive Review

It’s okay. With more work it could be better. I would choose another product, but the decision is not mine to make, ultimately.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the aesthetics of the interface. It’s very bright and appealing.

Cons:

Things are all over the place. Adding companies is a pain because the application is poor at automatically importing basic company info like addresses and phone numbers. 9/10 times I have to manually enter or correct this information, or fill in missing info. It hardly ever captured the city.

Reasons for choosing GlassHive

It was included with a subscription to a peer group

Mark W.

Verified reviewer

Information Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed September 2022

Magnificent Simplicity

The GlassHive team has been extremely responsive when my team has had a question.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There were features that make extremely critical aspects of running our business nearly effortless.

Cons:

We have not yet started using the CRM for support/trouble tickets, but that would be an important feature.

Reasons for switching to GlassHive

More cost-effective solution with significantly less configuration.

Lauren C.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2022

Amazing CRM for MSP

The built-in content and customer journeys save a lot of time and effort instead of creating these materials from scratch. Many of our vendors also push content to this platform so it gives me a single place to have all our marketing resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This CRM connects with ConnectWise, which we use to generate quotes and keep all our customer information. It automatically populates our sales pipeline and presents the information on a single dashboard, saving us a lot of time.

Cons:

There is not a calling platform within the CRM, but should be coming soon. Our previous CRM, Keap, was also not compatible so importing our prospect data was a little time consuming. Although this allowed us to really start fresh with a very clean CRM.

Reasons for switching to GlassHive

GlassHive offers an unlimited amount of data (contacts) where with Keap, we were limited with contacts until moving up to the next pricing tier. GlassHive is also much easier to navigate and build customer journeys with.

Kelle W.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed January 2024

Great product

Great product. User friendly. Clear, easy to view dashboards.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Able to navigate without much training. Easy to navigate, visually clear and the support it top notch!

Cons:

Nothing. It's a great product. Looking forward to the development of the call piece.

Reasons for switching to GlassHive

Cost, better product, more features, overall upgrade!

Beits L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2024

Great email marketing platform and CRM

Great experience overall. we used MindMatrix before, and a few other branded solutions over the years. GlassHive is our favorite and most intuitive so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a one-stop shop for my MSP. we use it for social media marketing campaigns, email drip campaigns, CRM, and integration with Autotask/ DATTO PSA. works great and great service!

Cons:

Only issue we found that I wish we didn't, was that you can't associate 2 email addresses under one contact.

Reasons for switching to GlassHive

price, complexity issues and long term commitment that we didn't want to have at that time.

Vincent S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Reviewed February 2024

Great Product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive product. Setup and integration took only about 4 hours and was able to complete with very little help. Adding new companies is an automated process that saves us a lot of time.

Cons:

Need more training on marketing automation

Reasons for switching to GlassHive

User interface in Keap is lacking No native relation between companies and contacts

Isabel T.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

MSP Marketer

Great! The team there has been super responsive, especially [SENSITIVE CONTENT] .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The UX/UI is nice. The ease of use and colorful cheerful design makes me excited to log in! The customer support is great and helpful and always responds quickly.

Cons:

The sales dashboard could be more granular with its reports and the ability to remove project work and compare it to MRR.

Reasons for choosing GlassHive

Pricing was super competitive and GH is up and coming with their collaborations with titans in our space (Pronto and Cisco).

Reasons for switching to GlassHive

Glass Hive offers more of a marketing and sales-friendly approach. With the reports, predictions, and analytics.

Chris M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Reviewed February 2024