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Marsello vs Kangaroo

Updated January 20, 2026

Marsello vs Kangaroo: Which is best for you?

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1 million+ businesses helped
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Starting Price
$60.00

per month

$79.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Segmentation
4.75
Loyalty Program
4.23
Rewards Management
4.0
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Customer Management
5.0
Transaction History
4.95
CRM
4.91
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Integrations
Shopify
Shopify
Cin7 Omni
Cin7 Omni
BigCommerce
BigCommerce
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Adobe Commerce
Adobe Commerce
WooCommerce
WooCommerce
Shopify
Shopify
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Pros / Cons
  • Up to this point the experience has been good, other than the pop up which is poorly designed and looks like it's been coded by a 5 year old (my webdesigners comments) But I rate a company on their ability to resolve issues when things go wrong and on this occasion it's been a 1 star
  • When things go wrong they're terrible at sorting things out, we've had an issue for a couple of weeks and nothing is being done about it.
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  • The integration with Lightspeed e-com and pos has worked and now that we have moved our e-com platform to Shopify it is working there as well and also integrates well with Judge.me reviews so that our customers can continue to earn points when they review our products.
  • I do think the cost to send texts is high, it really adds up if you have a large customer database, and it has the potential to get out of hand when you set up automated text campaigns.
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Ease-of-Use
4.3/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad